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Operations Associate Jobs in Worcester, MA (NOW HIRING)

Biocytogen

Lab Operations Associate

Waltham, MA

Manage several laboratory operations, equipment and device maintenance, lab safety procedures, and records keeping. * Digital organization and routine maintenance of lab inventories including but not ...

Biocytogen

Lab Operations Associate

Waltham, MA · On-site

Manage several laboratory operations, equipment and device maintenance, lab safety procedures, and records keeping. * Digital organization and routine maintenance of lab inventories including but not ...

Apply Early

Biocytogen

Business Operations Associate

Waltham, MA

Generate and maintain reports and dashboards to support sales and business operations. * Any other work assigned by the Company. Requirements * Bachelor's degree in Business Administration, Biology ...

Biocytogen

Business Operations Associate

Waltham, MA · On-site

Generate and maintain reports and dashboards to support sales and business operations. * Any other work assigned by the Company. Requirements * Bachelor's degree in Business Administration, Biology ...

Biocytogen

Lab Operations Associate

Waltham, MA · On-site

Manage several laboratory operations, equipment and device maintenance, lab safety procedures, and records keeping. * Digital organization and routine maintenance of lab inventories including but not ...

Biocytogen

Business Operations Associate

Waltham, MA · On-site

Generate and maintain reports and dashboards to support sales and business operations. * Any other work assigned by the Company. Requirements * Bachelor's degree in Business Administration, Biology ...

Apply Early

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All JobsOperations Associate JobsOperations Associate Jobs in Worcester, MA

Operations Associate information

See Worcester, MA salary details

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$26

$53

How much do operations associate jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for operations associate in Worcester, MA is $26.19, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $30.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operations Associate, and why are they important?

To thrive as an Operations Associate, you need strong organizational skills, attention to detail, and a solid understanding of business processes, typically supported by a bachelor's degree in business or a related field. Familiarity with enterprise resource planning (ERP) systems, data analysis tools, and office productivity software is often required. Excellent problem-solving, communication, and teamwork abilities help you adapt to changing priorities and coordinate effectively across departments. These skills ensure smooth daily operations, efficiency, and the ability to swiftly resolve issues within the organization.

What does an Operations Associate do?

An Operations Associate supports the daily functions of a business by ensuring that processes run smoothly and efficiently. Their responsibilities often include coordinating workflow, managing inventory, maintaining records, and assisting with administrative tasks. They may also help with process improvements and problem-solving to optimize operations. Operations Associates work closely with various departments to ensure that organizational goals are met and that operations comply with company policies and industry regulations.

What are some common challenges faced by Operations Associates, and how can they effectively manage them?

Operations Associates often encounter challenges such as juggling multiple tasks with tight deadlines, adapting to changing priorities, and ensuring efficient communication across different departments. To manage these effectively, it’s important to develop strong organizational skills, maintain flexibility, and proactively communicate with team members and supervisors. Utilizing project management tools and regularly seeking feedback can also help in staying on top of responsibilities and continuously improving performance.

What Is an Operations Associate?

An operations associate provides support to the operations manager, either individually or as part of a team. As an operations associate, you assist with a variety of duties necessary to the basic operations of your employer, so your responsibilities depend to some degree on the industry in which you work—retail, healthcare, travel, manufacturing, or corporate offices. You handle clerical and administrative tasks, like employee scheduling, product management, and ordering supplies. You also monitor and assist with customer service, sales, and marketing initiatives.

More about Operations Associate jobs
What are the most commonly searched types of Operations jobs in Worcester, MA? The most popular types of Operations jobs in Worcester, MA are:
What are popular job titles related to Operations Associate jobs in Worcester, MA? For Operations Associate jobs in Worcester, MA, the most frequently searched job titles are:
What job categories do people searching Operations Associate jobs in Worcester, MA look for? The top searched job categories for Operations Associate jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Operations Associate jobs? Cities near Worcester, MA with the most Operations Associate job openings:
Operations Associate jobs near you
Infographic showing various Operations Associate job openings in Worcester, MA as of June 2026, with employment types broken down into 1% As Needed, 64% Full Time, 31% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,470 per year, or $26.2 per hour.

Investments Operations Associate

Cornerstone Bank

Sturbridge, MA • On-site

$26.32 - $28.85/hr

Part-time

Posted 20 hours ago

Job description

About Cornerstone Bank

Cornerstone Bank was established in 2017, built on a legacy of community support and a commitment to helping individuals and businesses thrive. With deep roots in Worcester County and a strong presence throughout Central Massachusetts, Cornerstone combines the strength of a traditional bank with the personalized service of a local institution. Our community-based banking model allows us to deliver exceptional service with a personal touch—every time. At Cornerstone Bank, we foster a collaborative and inclusive workplace where innovation, teamwork, accountability, and excellence are more than just values—they’re how we work every day. We empower our employees to grow professionally, serve their communities, and deliver outstanding customer experiences.

Position Overview:

The Capstone Planning Group is a comprehensive financial planning and investment team conveniently located at Cornerstone Bank. The group leverages LPL Financial which has consistently been ranked the #1 independent broker-dealer in the industry. Cornerstone Bank is a community bank located in Central Massachusetts and is committed to our customers, colleagues & communities that we serve.

The Investment Operations Associate supports The Capstone Planning Group with a variety of administrative tasks. A primary function includes processing new account openings and tracking incoming and outgoing transfers. Exceptional customer service and organization skills are a must. The role involves frequent client interaction by phone, email, and in-office. This position is on-site within our Sturbridge branch.

Responsibilities and Accountabilities:

  • Manage incoming phone calls
  • Greet customers in-office
  • Assist with scheduling
  • Processes and track new accounts, move money requests, and transfers
  • Prepare paperwork for client signatures
  • Upload and file documents
  • Update client contact information
  • Utilize CRM system to manage and document completed tasks
  • Adhere to all industry regulations, compliance, and branch security requirements

Qualifications:

  • Previous customer service experience required
  • Experienced with CRM system desired
  • Ability to maintain customer confidentiality
  • Must be detail oriented and able to meet strict deadlines
  • Must possess excellent communication, organizational, customer service, interpersonal, and computer skills

Education/Training/Experience:

  • High School Diploma or Equivalent required.
  • A general knowledge of financial industry is preferred but not required.

INDEPENDENT ACTION

Performs work independently within scope of established guidelines and practices. Consults with Manager where clarification or exception to Bank policy may be required. NOTE: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required for this job.

Cornerstone Bank is an Equal Opportunity Employer. In compliance with Equal Opportunity Guidelines and the Americans with Disabilities Act, Cornerstone Bank provides reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.


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