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Operations Support Specialist Jobs in Raleigh, NC

STI

Field Support Specialist

Raleigh, NC · On-site

Field Support Specialist Location: Raleigh, NC Duration: 5+ Months This is an onsite position ... This position will implement new releases of service components into the operational environment ...

Ferrellgas

Field Support Specialist

Smithfield, NC · On-site

We're looking for a hands-on, dependable Field Support Specialist who's not afraid to roll up their ... Perform warehouse, logistics, and other operational support tasks as needed to meet business ...

EmergeOrtho

Patient Support Specialist

Apex, NC · On-site

$13 - $16/hr

Patient Support Specialist Opportunity in the Triangle Region EmergeOrtho is committed to being the ... Maintains operations by following policies and procedures; reporting needed changes. * Contributes ...

EmergeOrtho

Patient Support Specialist

Knightdale, NC · On-site

$15.25 - $19/hr

The Patient Support Specialist greets and assists all patients and other visitors who arrive at ... Maintains operations by following policies and procedures; reporting needed changes. * Contributes ...

EmergeOrtho

Patient Support Specialist

Apex, NC · On-site

$13 - $16/hr

Patient Support Specialist Opportunity in the Triangle Region EmergeOrtho is committed to being the ... Maintains operations by following policies and procedures; reporting needed changes. * Contributes ...

Blue Rhino

Field Support Specialist

Smithfield, NC

We're looking for a hands-on, dependable Field Support Specialist who's not afraid to roll up their ... Perform warehouse, logistics, and other operational support tasks as needed to meet business ...

Blue Rhino

Field Support Specialist

Smithfield, NC · On-site

We're looking for a hands-on, dependable Field Support Specialist who's not afraid to roll up their ... Perform warehouse, logistics, and other operational support tasks as needed to meet business ...

PlayMetrics

Customer Support Specialist

Morrisville, NC · On-site

$16.75 - $22.75/hr

... to manage operations, communication, scheduling, and player development, all in one place ... The Customer Support Specialist is responsible for enabling customers to implement and use the ...

PlayMetrics

Customer Support Specialist

Morrisville, NC · Hybrid

$16.75 - $22.75/hr

... to manage operations, communication, scheduling, and player development, all in one place ... The Customer Support Specialist is responsible for enabling customers to implement and use the ...

New

Infojini Inc

Desktop Support Specialist

Raleigh, NC · On-site

They are seeking a Desktop Support Specialist to provide technical support, ensure customer satisfaction, and maintain documentation for operational standards. Responsibilities : • Uses technical ...

Black & Veatch

Staff Water Operations Specialist

Cary, NC · On-site

$47K - $63K/yr

Perform onsite training of operations staff * Evaluate staffing, operating costs, and system ... To support a healthy work-life balance, we offer flexible work schedules, paid vacation and holiday ...

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Showing results 41-60

All JobsOperations Support Specialist JobsOperations Support Specialist Jobs in Raleigh, NC

Operations Support Specialist information

See Raleigh, NC salary details

$30.6K

$61.2K

$108.4K

How much do operations support specialist jobs pay per year?

As of Aug 8, 2026, the average yearly pay for operations support specialist in Raleigh, NC is $61,204.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $67,100.00 per year, depending on experience, location, and employer.

What is the difference between Operations Support Specialist vs Customer Service Representative?

AspectOperations Support SpecialistCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, supporting internal operationsCall centers, retail, or office settings interacting with customers
Employer & Industry UsageUsed across industries like logistics, telecom, and financeCommon in retail, telecom, and service industries
Common Search & Comparison IntentUnderstanding operational support roles and responsibilitiesCustomer interaction and service skills

The Operations Support Specialist focuses on maintaining internal processes, troubleshooting operational issues, and supporting business functions. In contrast, Customer Service Representatives primarily handle customer inquiries, resolve complaints, and provide product or service information. While both roles require strong communication skills, the Operations Support Specialist typically works behind the scenes to ensure smooth operations, whereas Customer Service Representatives are front-line staff engaging directly with customers.

What is an operations support specialist?

Operations Support Specialists are professionals who assist organizations by ensuring that daily operations run smoothly and efficiently. They handle a variety of administrative, logistical, and technical tasks, such as managing data, coordinating between departments, and troubleshooting process issues. Their work supports other teams and helps maintain workflow, allowing the organization to meet its objectives more effectively. Operations Support Specialists often work in industries like finance, healthcare, logistics, and technology, adapting their skills to the specific needs of their company.

How does an operations support specialist typically collaborate with other departments within an organization?

Operations Support Specialists often serve as a crucial link between various departments such as customer service, logistics, IT, and management. They coordinate workflows, address process bottlenecks, and ensure that information flows smoothly between teams to maintain efficiency. Regular communication, cross-functional meetings, and shared project management tools are common ways they foster collaboration. This role requires strong interpersonal skills and adaptability, as priorities can shift quickly based on operational needs.

What are the key skills and qualifications needed to thrive as an operations support specialist?

To thrive as an Operations Support Specialist, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with ERP systems, data analysis tools, and proficiency in Microsoft Office Suite are typically required, and certifications like Six Sigma can be advantageous. Excellent communication, problem-solving abilities, and adaptability help you collaborate effectively and respond to operational challenges. These skills ensure smooth daily operations, efficient process management, and effective support for organizational objectives.
More about Operations Support Specialist jobs
What are popular job titles related to Operations Support Specialist jobs in Raleigh, NC? For Operations Support Specialist jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Operations Support Specialist jobs in Raleigh, NC look for? The top searched job categories for Operations Support Specialist jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Operations Support Specialist jobs? Cities near Raleigh, NC with the most Operations Support Specialist job openings:
Operations Support Specialist jobs near you
Infographic showing various Operations Support Specialist job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $61,208 per year, or $29.4 per hour.

Seasonal, Operations Technical Specialist (Part Time)

H&R Block

Fuquay Varina, NC • On-site

$42K - $57K/yr

Full-time

Re-posted 22 days ago

Job description

About the Role
The seasonal Operations Technical Specialist supports the operational readiness of H&R Block's seasonal tax office network. This role ensures offices are fully equipped, functional, and aligned with brand standards by providing hands-on operational, technical, and logistical support. Working closely with District Operations Coordinators (DOCs), Technology Implementation Analysts (TIAs), and field leadership, you'll play a critical role in successful office openings, daily operations, and seasonal closures.
Day to day, you'll...
  • Support the setup, opening, closure, and relocation of seasonal tax offices according to schedules and standards
  • Execute office setup activities, including planogram implementation, installation of window clings, lightboxes, and open signs, and confirmation of brand compliance
  • Perform custodial tasks to ensure offices are clean, organized, and ready for operation
  • Perform routine building maintenance such as replacing light bulbs and ceiling tiles, cleaning HVAC vents, repairing minor physical damage, resolving minor plumbing issues, and conducting minor low-voltage electrical work
  • Identify maintenance or facility issues requiring certified technicians and notify the District Operations Coordinator
  • Install, remove, and support PC hardware across multiple office locations with guidance from DOCs and TIAs
  • Troubleshoot basic hardware issues and document incidents and resolutions within the case management system
  • Deliver supplies and materials to and from office locations in a timely and organized manner
  • Maintain accurate inventory of district resources, supplies, and computer equipment
  • Maintain up-to-date technical knowledge of supported products and systems
  • Partner with district leadership and technology teams to support office readiness goals
  • Participate in required training and complete other duties as assigned

Required Qualifications
Work Experience:
  • Ability to follow direction while exercising sound judgment in a field-based environment
  • Ability to lift and move office equipment weighing up to 55 pounds or more, with or without reasonable accommodation
  • Basic technical knowledge, including experience setting up, maintaining, and troubleshooting computer hardware and office technology
  • Comfort working independently in a fast-paced, field-based, seasonal role with a flexible schedule based on business needs
  • Demonstrated organization and prioritization skills; ability to work independently and handle multiple tasks/projects simultaneously
  • Must have reliable transportation to travel between office locations as required
  • Strong problem-solving and analytical skills, with the ability to make sound decisions in a fast-paced environment
  • Strong verbal, written, and interpersonal communication skills, with the ability to interact with associates at all levels and resolve issues via chat, email, and in person
  • Working knowledge of Microsoft Outlook, Microsoft Teams, and other Microsoft Office applications

Preferred Qualifications
Work Experience:
  • Experience partnering with operations and/or technology teams
  • Exposure to inventory tracking or asset management
  • Familiarity with virtual collaboration tools

Why work for us
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we've led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.

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