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Operations Support Specialist Jobs in Raleigh, NC

Duncan-Parnell

Operations Support Specialist

Morrisville, NC · On-site

$48K - $64K/yr

Operations Support Specialist The Operations Support Specialist provides operational and administrative support to the Geospatial Customer Success and Operations team. This role is responsible for ...

Duncan Parnell

Operations Support Specialist

Morrisville, NC · On-site

$48K - $64K/yr

The Operations Support Specialist provides operational and administrative support to the Geospatial Customer Success and Operations team. This role is responsible for processing warranty and annual ...

Domino's

Store Operations Support Specialist

Raleigh, NC · On-site

$50K - $67K/yr

... Domino's. (80%) Conduct Operations Assessments in all US stores 10 * Measure operational ... Specialist on-boarding * Gather and provide specialized data upon request * Support the testing and ...

VIVA USA INC

Sales Support Specialist

Raleigh, NC · On-site

$21.75 - $29.75/hr

Your contributions will be vital for ensuring smooth sales operations and high internal customer satisfaction. As the Sales Support Specialist, you will manage key aspects of Global Sales Operations ...

STI

Desktop Support Specialist

Raleigh, NC · On-site

This request is for a Desktop Support Specialist to assist Client Services Operations to help support the high number of Service Desk requests, hardware installations, and customer software support ...

Comrise

Sales Support Specialist

Raleigh, NC · On-site

$30 - $32/hr

Your contributions will be vital for ensuring smooth sales operations and high internal customer satisfaction. As the Sales Support Specialist, you will manage key aspects of Global Sales Operations ...

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All JobsOperations Support Specialist JobsOperations Support Specialist Jobs in Raleigh, NC

Operations Support Specialist information

See Raleigh, NC salary details

$30.6K

$61.2K

$108.4K

How much do operations support specialist jobs pay per year?

As of Aug 8, 2026, the average yearly pay for operations support specialist in Raleigh, NC is $61,204.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $67,100.00 per year, depending on experience, location, and employer.

What is the difference between Operations Support Specialist vs Customer Service Representative?

AspectOperations Support SpecialistCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, supporting internal operationsCall centers, retail, or office settings interacting with customers
Employer & Industry UsageUsed across industries like logistics, telecom, and financeCommon in retail, telecom, and service industries
Common Search & Comparison IntentUnderstanding operational support roles and responsibilitiesCustomer interaction and service skills

The Operations Support Specialist focuses on maintaining internal processes, troubleshooting operational issues, and supporting business functions. In contrast, Customer Service Representatives primarily handle customer inquiries, resolve complaints, and provide product or service information. While both roles require strong communication skills, the Operations Support Specialist typically works behind the scenes to ensure smooth operations, whereas Customer Service Representatives are front-line staff engaging directly with customers.

What is an operations support specialist?

Operations Support Specialists are professionals who assist organizations by ensuring that daily operations run smoothly and efficiently. They handle a variety of administrative, logistical, and technical tasks, such as managing data, coordinating between departments, and troubleshooting process issues. Their work supports other teams and helps maintain workflow, allowing the organization to meet its objectives more effectively. Operations Support Specialists often work in industries like finance, healthcare, logistics, and technology, adapting their skills to the specific needs of their company.

How does an operations support specialist typically collaborate with other departments within an organization?

Operations Support Specialists often serve as a crucial link between various departments such as customer service, logistics, IT, and management. They coordinate workflows, address process bottlenecks, and ensure that information flows smoothly between teams to maintain efficiency. Regular communication, cross-functional meetings, and shared project management tools are common ways they foster collaboration. This role requires strong interpersonal skills and adaptability, as priorities can shift quickly based on operational needs.

What are the key skills and qualifications needed to thrive as an operations support specialist?

To thrive as an Operations Support Specialist, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with ERP systems, data analysis tools, and proficiency in Microsoft Office Suite are typically required, and certifications like Six Sigma can be advantageous. Excellent communication, problem-solving abilities, and adaptability help you collaborate effectively and respond to operational challenges. These skills ensure smooth daily operations, efficient process management, and effective support for organizational objectives.
More about Operations Support Specialist jobs
What are popular job titles related to Operations Support Specialist jobs in Raleigh, NC? For Operations Support Specialist jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Operations Support Specialist jobs in Raleigh, NC look for? The top searched job categories for Operations Support Specialist jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Operations Support Specialist jobs? Cities near Raleigh, NC with the most Operations Support Specialist job openings:
Operations Support Specialist jobs near you
Infographic showing various Operations Support Specialist job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $61,208 per year, or $29.4 per hour.

Operations Support Specialist

Duncan-Parnell

Morrisville, NC • On-site

$48K - $64K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Operations Support Specialist

The Operations Support Specialist provides operational and administrative support to the Geospatial Customer Success and Operations team. This role is responsible for processing warranty and annual maintenance orders submitted by the Customer Success Team, Sales Team, and customers, while also supporting purchasing activities and the creation of end-customer warranty certificates. The position plays a key role in ensuring accurate, timely, and efficient service delivery.

Summary Of Job Duties
  • Process warranty and annual maintenance orders submitted by the Customer Success Team, Sales Team, and customers.
  • Purchase inventory required to fulfill warranty and annual maintenance orders.
  • Register customer information to serial numbers to ensure accurate warranty coverage.
  • Prepare warranty documentation for the Customer Success Team to present to customers.
  • Partner with the Team Lead to maintain virtual warranty inventory and ensure timely, accurate warranty assignments.
  • Participate in monthly virtual inventory reviews with the Team Lead and Shared Services Manager and reconcile counts with ERP records.
  • Prepare weekly, monthly, and quarterly reports as directed by the Team Lead and Shared Services Manager.
  • Perform other duties as assigned by the Team Lead.
Requirements
  • Demonstrated ability to interact with customers and employees in a positive, proactive manner.
  • Strong attention to detail and commitment to accuracy.
  • Technical writing skills preferred.
  • Ability to travel overnight as needed during the training period.
  • Proven time management skills, with the ability to multitask, prioritize independently, and meet deadlines.
  • Strong organizational skills with consistent follow-through.
  • Two or more years of related work experience preferred.
  • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook, as well as P21 and Salesforce.
Compensation And Benefits Include:
  • Competitive Salary
  • Medical, dental, vision, accident, life, & long-term disability insurance available
  • Medical and dependent care FSA or HSA
  • 401(k) retirement plan
  • Paid parental leave
  • PTO & Holidays

The statements above are intended to describe the general nature and level of work performed by employees in this position. They are not intended to be a complete list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside their normal responsibilities as needed.

Equal Opportunity Employer, including Veterans and Individuals with Disabilities.

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