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Operations Support Manager Jobs in Tennessee (NOW HIRING)

Manager, Tech Support

Nashville, TN · Hybrid

$36K - $45K/yr

Maintain the support operations capability according to strict SLAs, OLAs and KPIs, * Ensure teams ... Manage and monitor day to day Tech Support tasks, incidents, and escalations * Provide day to day ...

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GC SUPPORT LLC Traffic Control Services | Nashville, TN Working Traffic Control Supervisor Location ... What You'll Do Field Operations • Set up and manage work zone traffic control in compliance with ...

As a Manager of Restaurant Operations, you'll work closely with leadership to develop, implement ... Support the security function to protect the restaurant's assets and the personal safety of the ...

The Operations Support Specialist will be responsible for monitoring performance reporting for ... Manages quality, costs and the efficiency of the organization. * Reengineers processes to improve ...

Showing results 41-60

Operations Support Manager information

See Tennessee salary details

$25.4K

$66.4K

$108K

How much do operations support manager jobs pay per year?

As of Jul 24, 2026, the average yearly pay for operations support manager in Tennessee is $66,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,200.00 and $83,000.00 per year, depending on experience, location, and employer.

What Is an Operations Support Manager?

An operations support manager oversees the operational support team and provides high-level technical support for customers and staff. As an operations support manager, your job duties include supervising employees, assessing the efficiency and technical proficiency of the team, and ensuring staff safety when working in potentially hazardous settings like a plant. You may also direct the department in resolving operational issues and monitor daily workflows to ensure operational needs are met. The career typically requires at least a bachelor’s degree in a relevant field, such as business administration or operations management, and on-the-job training. Employers may also require prior leadership experience or knowledge of a specific industry. Additional qualifications include strong interpersonal, technical, and data analysis skills, as well as the ability to manage others.

What is the difference between Operations Support Manager vs Operations Coordinator?

AspectOperations Support ManagerOperations Coordinator
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP can be beneficialUsually requires a high school diploma or associate degree; some roles prefer relevant certifications or coursework
Work EnvironmentOversees multiple teams or departments, often in office settings, managing operational processesSupports daily operations, often working closely with teams on specific tasks or projects
Employer & Industry UsageCommon in logistics, manufacturing, and corporate sectorsWidely used in retail, healthcare, and service industries

The Operations Support Manager focuses on overseeing operational processes and managing teams, requiring more experience and credentials. In contrast, the Operations Coordinator handles supporting tasks and daily activities, often in entry-level roles. Both roles are essential for smooth operations but differ in scope and responsibilities.

What are the most commonly searched types of Operations Support jobs in Tennessee? The most popular types of Operations Support jobs in Tennessee are:
What cities in Tennessee are hiring for Operations Support Manager jobs? Cities in Tennessee with the most Operations Support Manager job openings:
Infographic showing various Operations Support Manager job openings in Tennessee as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $66,425 per year, or $31.9 per hour.
Technology Service and Support Manager - Americas

Technology Service and Support Manager - Americas

AllianceBernstein

Nashville, TN • On-site

Full-time

Posted 21 days ago


Job description

Job Summary:
AllianceBernstein is a leading global investment management firm focused on providing high-quality research and diversified investment services. They are seeking a Technology Services and Support Manager to oversee end-user support and workplace technology services across the Americas, managing a team and ensuring effective technology delivery and support.
Responsibilities:
• Manage an End User Technology Team that supports our Americas offices (21 US, 2 Canadian and 3 Latin America) This includes managing and oversite of 18 staff members.
• Delivery, adoption and support of end user and workplace technology for the Americas offices and AB staff. This includes the desktop computing environment, mobile devices and BYOD, telephony, market data, etc.
• Act as a trusted advisor for business and technology teams serving as a go to for all technology related matters. Engage with technology product management to provide solutions for staff service and product feedback ensuring ongoing enhancements to AB’s technology.
• Lead technology training sessions – workshops, classes and 1:1 ad-hoc sessions.
• Overall IT Service Management: people, processes and technology that support problem, incident, knowledge, asset, and change management. Utilize existing IT management systems including ServiceNow and Workday for service and purchasing.
• Provide and review daily metrics surrounding service requests, incidents and problems.
• Continual improvement of the service delivery process including regular interaction with the Service Delivery Operation team, AV Services and the IT Service Desk.
• Procurement of end user technology and software.
• Stay apprised of new technologies and trends in the technology industry and contribute to AB’s technology roadmap.
• Responsible for technology products, services and processes, serving as the product/project owner. This will involve all aspects of the technology lifecycle (strategy, requirements, design, implementation, marketing/communication and support) and partnering with engineering and operations teams.
Qualifications:
Required:
• 7+ years management experience; Proven track record in staff development and talent recruitment.
• 12+ years of experience in technology support (or similar technology background) Demonstration of strong verbal and written communications skills in a corporate environment.
• Knowledge of and experience supporting common enterprise products and services including virtualized desktop environments, Windows, Mac OS, Microsoft Office, Windows Server (e.g., folder redirection, roaming profiles, distributed file system, permissions and shares, Apple iOS and Android, remote access solutions and market data applications.
• Strong executive presence and high energy.
• Strong business and technical writing skills.
• Experienced in delivering technical training.
• Strong understanding of IT Service Management practices.
• Experience in using ITSM programs and the use of ServiceNow.
• Excellent troubleshooting, technical/ creative problem-solving and analytical ability.
• Strong technical skills.
• Strong project management experience; Willingness and ability to lead firm-wide projects.
• Bachelor’s degree required.
Preferred:
• Experience in the Financial Services industry a plus.
Company:
AllianceBernstein is a publicly traded global asset management firm, with approximately $735 billion in assets under management at March Founded in 1967, the company is headquartered in New York, USA, with a team of 1001-5000 employees. The company is currently Late Stage.