They are seeking a Technology Services and Support Manager to oversee end-user support and ... Delivery Operation team, AV Services and the IT Service Desk. • Procurement of end user ...
They are seeking a Technology Services and Support Manager to oversee end-user support and ... Delivery Operation team, AV Services and the IT Service Desk. • Procurement of end user ...
Manager, Tech Support
Nashville, TN · Hybrid
$36K - $45K/yr
Maintain the support operations capability according to strict SLAs, OLAs and KPIs, * Ensure teams ... Manage and monitor day to day Tech Support tasks, incidents, and escalations * Provide day to day ...
Manager, Tech Support
Nashville, TN · Hybrid
$36K - $45K/yr
Maintain the support operations capability according to strict SLAs, OLAs and KPIs, * Ensure teams ... Manage and monitor day to day Tech Support tasks, incidents, and escalations * Provide day to day ...
Reporting to the District Manager, this role serves as a flexible leadership resource for the district, supporting schools with operational execution, leadership coverage, team support, and key ...
Reporting to the District Manager, this role serves as a flexible leadership resource for the district, supporting schools with operational execution, leadership coverage, team support, and key ...
Reporting to the District Manager, this role serves as a flexible leadership resource for the district, supporting schools with operational execution, leadership coverage, team support, and key ...
Reporting to the District Manager, this role serves as a flexible leadership resource for the district, supporting schools with operational execution, leadership coverage, team support, and key ...
Reporting to the District Manager, this role serves as a flexible leadership resource for the district, supporting schools with operational execution, leadership coverage, team support, and key ...
Reporting to the District Manager, this role serves as a flexible leadership resource for the district, supporting schools with operational execution, leadership coverage, team support, and key ...
District Support Director
Nashville, TN · On-site
Reporting to the District Manager, this role serves as a flexible leadership resource for the district, supporting schools with operational execution, leadership coverage, team support, and key ...
District Support Director
Nashville, TN · On-site
Reporting to the District Manager, this role serves as a flexible leadership resource for the district, supporting schools with operational execution, leadership coverage, team support, and key ...
Operational and Travel Support Specialist: Tickle College of Engineering - UTK
Knoxville, TN · On-site
$50K - $55K/yr
Manages and supports fiscal operations including budget tracking, reconciliation, purchasing, accounts payable/receivable, payroll tracking, vendor setup, contract coordination, and compliance with ...
Operational and Travel Support Specialist: Tickle College of Engineering - UTK
Knoxville, TN · On-site
$50K - $55K/yr
Manages and supports fiscal operations including budget tracking, reconciliation, purchasing, accounts payable/receivable, payroll tracking, vendor setup, contract coordination, and compliance with ...
Be Seen First
Traffic Control Operations Manager
Nashville, TN · On-site
$22 - $28/hr
GC SUPPORT LLC Traffic Control Services | Nashville, TN Working Traffic Control Supervisor Location ... What You'll Do Field Operations • Set up and manage work zone traffic control in compliance with ...
Quick apply
Be Seen First
Traffic Control Operations Manager
Nashville, TN · On-site
$22 - $28/hr
GC SUPPORT LLC Traffic Control Services | Nashville, TN Working Traffic Control Supervisor Location ... What You'll Do Field Operations • Set up and manage work zone traffic control in compliance with ...
Restaurant Operations Manager
Nashville, TN · On-site
$63K - $83K/yr
As a Manager of Restaurant Operations, you'll work closely with leadership to develop, implement ... Support the security function to protect the restaurant's assets and the personal safety of the ...
Quick apply
Restaurant Operations Manager
Nashville, TN · On-site
$63K - $83K/yr
As a Manager of Restaurant Operations, you'll work closely with leadership to develop, implement ... Support the security function to protect the restaurant's assets and the personal safety of the ...
Optimize end-to-end ticket management processes to improve support efficiency, streamline workflows ... Product Operations & Continuous Improvement * Establish clear processes for routing and managing ...
New
Optimize end-to-end ticket management processes to improve support efficiency, streamline workflows ... Product Operations & Continuous Improvement * Establish clear processes for routing and managing ...
New
The Operations Manager works closely with multiple project teams and provides operational support to ensure a positive outcome for the project. This is an exciting and challenging role for which ...
The Operations Manager works closely with multiple project teams and provides operational support to ensure a positive outcome for the project. This is an exciting and challenging role for which ...
Operations Assistant to Account Manager
Brentwood, TN · On-site
$26/hr
... operations ... Support the sales team with administrative tasks to enhance the overall efficiency of day-to-day ...
Operations Assistant to Account Manager
Brentwood, TN · On-site
$26/hr
... operations ... Support the sales team with administrative tasks to enhance the overall efficiency of day-to-day ...
Operations Assistant to Account Manager
Brentwood, TN · On-site
$26/hr
... operations ... Support the sales team with administrative tasks to enhance the overall efficiency of day-to-day ...
Operations Assistant to Account Manager
Brentwood, TN · On-site
$26/hr
... operations ... Support the sales team with administrative tasks to enhance the overall efficiency of day-to-day ...
This position serves as a key administrative operations support within the Tickle College of Engineering (TCE), reporting directly to the Administrative Services Manager (ASM). The position is ...
This position serves as a key administrative operations support within the Tickle College of Engineering (TCE), reporting directly to the Administrative Services Manager (ASM). The position is ...
... operations ... Support the sales team with administrative tasks to enhance the overall efficiency of day-to-day ...
Quick apply
... operations ... Support the sales team with administrative tasks to enhance the overall efficiency of day-to-day ...
Operations Specialist
Franklin, TN · On-site
$17/hr
The Operations Support Specialist will be responsible for monitoring performance reporting for ... Manages quality, costs and the efficiency of the organization. * Reengineers processes to improve ...
Operations Specialist
Franklin, TN · On-site
$17/hr
The Operations Support Specialist will be responsible for monitoring performance reporting for ... Manages quality, costs and the efficiency of the organization. * Reengineers processes to improve ...
Seasonal, Operations Technical Specialist (Part Time)
Henderson, TN · On-site
$36K - $48K/yr
Support the setup, opening, closure, and relocation of seasonal tax offices according to schedules ... Exposure to inventory tracking or asset management * Familiarity with virtual collaboration tools ...
Seasonal, Operations Technical Specialist (Part Time)
Henderson, TN · On-site
$36K - $48K/yr
Support the setup, opening, closure, and relocation of seasonal tax offices according to schedules ... Exposure to inventory tracking or asset management * Familiarity with virtual collaboration tools ...
Seasonal, Operations Technical Specialist (Part Time)
Clinton, TN · On-site
$42K - $56K/yr
Support the setup, opening, closure, and relocation of seasonal tax offices according to schedules ... Exposure to inventory tracking or asset management * Familiarity with virtual collaboration tools ...
Seasonal, Operations Technical Specialist (Part Time)
Clinton, TN · On-site
$42K - $56K/yr
Support the setup, opening, closure, and relocation of seasonal tax offices according to schedules ... Exposure to inventory tracking or asset management * Familiarity with virtual collaboration tools ...
Seasonal, Operations Technical Specialist (Part Time)
Memphis, TN · On-site
$46K - $61K/yr
Support the setup, opening, closure, and relocation of seasonal tax offices according to schedules ... Exposure to inventory tracking or asset management * Familiarity with virtual collaboration tools ...
Seasonal, Operations Technical Specialist (Part Time)
Memphis, TN · On-site
$46K - $61K/yr
Support the setup, opening, closure, and relocation of seasonal tax offices according to schedules ... Exposure to inventory tracking or asset management * Familiarity with virtual collaboration tools ...
Seasonal, Operations Technical Specialist (Part Time)
Clarksville, TN · On-site
$44K - $60K/yr
Support the setup, opening, closure, and relocation of seasonal tax offices according to schedules ... Exposure to inventory tracking or asset management * Familiarity with virtual collaboration tools ...
Seasonal, Operations Technical Specialist (Part Time)
Clarksville, TN · On-site
$44K - $60K/yr
Support the setup, opening, closure, and relocation of seasonal tax offices according to schedules ... Exposure to inventory tracking or asset management * Familiarity with virtual collaboration tools ...
Operations Support Manager information
See Tennessee salary details
$25.4K - $32.9K
6% of jobs
$32.9K - $40.4K
0% of jobs
$40.4K - $47.9K
7% of jobs
$51.8K is the 25th percentile. Wages below this are outliers.
$47.9K - $55.4K
22% of jobs
The median wage is $59.3K / yr.
$55.4K - $63K
27% of jobs
$63K - $70.5K
6% of jobs
$70.5K - $78K
2% of jobs
$80.7K is the 75th percentile. Wages above this are outliers.
$78K - $85.5K
9% of jobs
$85.5K - $93K
6% of jobs
$93K - $100.5K
6% of jobs
$100.5K - $108K
6% of jobs
$25.4K
$66.4K
$108K
How much do operations support manager jobs pay per year?
What Is an Operations Support Manager?
An operations support manager oversees the operational support team and provides high-level technical support for customers and staff. As an operations support manager, your job duties include supervising employees, assessing the efficiency and technical proficiency of the team, and ensuring staff safety when working in potentially hazardous settings like a plant. You may also direct the department in resolving operational issues and monitor daily workflows to ensure operational needs are met. The career typically requires at least a bachelor’s degree in a relevant field, such as business administration or operations management, and on-the-job training. Employers may also require prior leadership experience or knowledge of a specific industry. Additional qualifications include strong interpersonal, technical, and data analysis skills, as well as the ability to manage others.
What is the difference between Operations Support Manager vs Operations Coordinator?
| Aspect | Operations Support Manager | Operations Coordinator |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, management, or related field; certifications like PMP can be beneficial | Usually requires a high school diploma or associate degree; some roles prefer relevant certifications or coursework |
| Work Environment | Oversees multiple teams or departments, often in office settings, managing operational processes | Supports daily operations, often working closely with teams on specific tasks or projects |
| Employer & Industry Usage | Common in logistics, manufacturing, and corporate sectors | Widely used in retail, healthcare, and service industries |
The Operations Support Manager focuses on overseeing operational processes and managing teams, requiring more experience and credentials. In contrast, the Operations Coordinator handles supporting tasks and daily activities, often in entry-level roles. Both roles are essential for smooth operations but differ in scope and responsibilities.

Full-time
Posted 21 days ago
Job description
AllianceBernstein is a leading global investment management firm focused on providing high-quality research and diversified investment services. They are seeking a Technology Services and Support Manager to oversee end-user support and workplace technology services across the Americas, managing a team and ensuring effective technology delivery and support.
Responsibilities:
• Manage an End User Technology Team that supports our Americas offices (21 US, 2 Canadian and 3 Latin America) This includes managing and oversite of 18 staff members.
• Delivery, adoption and support of end user and workplace technology for the Americas offices and AB staff. This includes the desktop computing environment, mobile devices and BYOD, telephony, market data, etc.
• Act as a trusted advisor for business and technology teams serving as a go to for all technology related matters. Engage with technology product management to provide solutions for staff service and product feedback ensuring ongoing enhancements to AB’s technology.
• Lead technology training sessions – workshops, classes and 1:1 ad-hoc sessions.
• Overall IT Service Management: people, processes and technology that support problem, incident, knowledge, asset, and change management. Utilize existing IT management systems including ServiceNow and Workday for service and purchasing.
• Provide and review daily metrics surrounding service requests, incidents and problems.
• Continual improvement of the service delivery process including regular interaction with the Service Delivery Operation team, AV Services and the IT Service Desk.
• Procurement of end user technology and software.
• Stay apprised of new technologies and trends in the technology industry and contribute to AB’s technology roadmap.
• Responsible for technology products, services and processes, serving as the product/project owner. This will involve all aspects of the technology lifecycle (strategy, requirements, design, implementation, marketing/communication and support) and partnering with engineering and operations teams.
Qualifications:
Required:
• 7+ years management experience; Proven track record in staff development and talent recruitment.
• 12+ years of experience in technology support (or similar technology background) Demonstration of strong verbal and written communications skills in a corporate environment.
• Knowledge of and experience supporting common enterprise products and services including virtualized desktop environments, Windows, Mac OS, Microsoft Office, Windows Server (e.g., folder redirection, roaming profiles, distributed file system, permissions and shares, Apple iOS and Android, remote access solutions and market data applications.
• Strong executive presence and high energy.
• Strong business and technical writing skills.
• Experienced in delivering technical training.
• Strong understanding of IT Service Management practices.
• Experience in using ITSM programs and the use of ServiceNow.
• Excellent troubleshooting, technical/ creative problem-solving and analytical ability.
• Strong technical skills.
• Strong project management experience; Willingness and ability to lead firm-wide projects.
• Bachelor’s degree required.
Preferred:
• Experience in the Financial Services industry a plus.
Company:
AllianceBernstein is a publicly traded global asset management firm, with approximately $735 billion in assets under management at March Founded in 1967, the company is headquartered in New York, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
About AllianceBernstein
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
1,001 - 5,000 Employees
Headquarters location
Nashville, TN, US