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Operations Quality Analyst Jobs in Michigan (NOW HIRING)

Demonstrated problem solving skills; i.e., 5 Why Analysis, 8 Discipline Approach, Shainin, Six ... operational guidelines related to established quality management system (IATF 16949). * Drive the ...

Experience with Azure DevOps, Jira, or similar Agile project management tools * Experience creating ... Strong understanding of BA, QA, and Development roles and responsibilities * Experience documenting ...

Experience with Azure DevOps, Jira, or similar Agile project management tools * Experience creating ... Strong understanding of BA, QA, and Development roles and responsibilities * Experience documenting ...

Demonstrated problem solving skills; i.e., 5 Why Analysis, 8 Discipline Approach, Shainin, Six ... operational guidelines related to established quality management system (IATF 16949). * Drive the ...

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Operations Quality Analyst information

See Michigan salary details

$14

$28

$44

How much do operations quality analyst jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for operations quality analyst in Michigan is $28.25, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $32.26 per hour, depending on experience, location, and employer.

What is the role of a quality operations analyst?

A quality operations analyst monitors and evaluates business processes to ensure they meet quality standards and improve efficiency. They analyze data, identify areas for improvement, and implement quality control measures, often using tools like Six Sigma or Lean methodologies. The role requires strong analytical skills and attention to detail to support operational excellence.

How much do operations analysts get paid?

Operations analysts typically earn a median annual salary ranging from $55,000 to $75,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced analysts or those with specialized skills can earn higher salaries, often supplemented with benefits and bonuses.

What is the difference between Operations Quality Analyst vs Quality Assurance Specialist?

AspectOperations Quality AnalystQuality Assurance Specialist
Primary FocusMonitoring operational processes, ensuring quality in daily operationsDeveloping and implementing testing procedures to ensure product quality
Work EnvironmentBusiness operations, call centers, manufacturing, or service industriesProduct development, manufacturing, software, or production environments
Required CredentialsTypically a degree in business, operations, or related field; certifications like Six Sigma are commonOften a degree in quality management, engineering, or related; certifications like CQE or Six Sigma

While both roles focus on quality, the Operations Quality Analyst primarily oversees operational processes to ensure quality standards are met in daily activities. In contrast, the Quality Assurance Specialist concentrates on testing and verifying products or services before release. Both roles require similar credentials and often work within the same industries, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as an Operations Quality Analyst, and why are they important?

To excel as an Operations Quality Analyst, you need strong analytical skills, attention to detail, and a background in quality control, often supported by a degree in business, operations management, or a related field. Familiarity with data analysis tools, quality management systems (QMS), and certifications such as Six Sigma or ISO 9001 are typically required. Excellent problem-solving abilities, communication, and collaboration skills help you effectively identify issues and drive process improvements. These competencies are crucial for ensuring operational efficiency, compliance, and the consistent delivery of high-quality products or services.

What does an Operations Quality Analyst do?

An Operations Quality Analyst is responsible for monitoring and improving the quality of processes within an organization’s operations. They analyze data, review procedures, and identify areas where efficiency or quality can be enhanced. Their work often involves creating reports, recommending process changes, and ensuring that company standards and regulatory requirements are consistently met. Operations Quality Analysts play a key role in maintaining customer satisfaction and operational excellence by minimizing errors and optimizing workflows.

How much is the salary of a QA analyst?

The salary of a QA analyst typically ranges from $50,000 to $80,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced analysts with certifications and skills in testing tools can earn higher salaries.

How does an Operations Quality Analyst typically collaborate with other departments to drive process improvements?

Operations Quality Analysts regularly work with cross-functional teams, including operations, compliance, and IT, to identify inefficiencies and implement solutions. They facilitate meetings to review workflow data, share findings, and recommend actionable changes. Effective collaboration often involves providing training or support to team members and following up on the impact of implemented improvements to ensure sustained quality standards. This close partnership across departments is crucial for maintaining consistent operational excellence.

What are top 3 skills for a BPO quality analyst?

A BPO operations quality analyst should have strong communication skills to evaluate agent performance effectively, attention to detail for accurate quality assessments, and proficiency with quality monitoring tools and data analysis software. These skills help ensure service standards are met and continuous improvement is achieved in a fast-paced call center environment.
What cities in Michigan are hiring for Operations Quality Analyst jobs? Cities in Michigan with the most Operations Quality Analyst job openings:
Infographic showing various Operations Quality Analyst job openings in Michigan as of July 2026, with employment types broken down into 86% Full Time, 9% Part Time, 1% Temporary, and 4% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $58,765 per year, or $28.3 per hour.

Operations Quality Engineer

International Automotive Components

Alma, MI • On-site

$62K - $80K/yr

Full-time

Posted 7 days ago


Job description

About the Role

We are seeking a highly motivated Individual to serve as the primary quality contact for daily operations within the plant. This role is critical in ensuring customer requirements, compliance with industry standards, and continuous improvement in manufacturing processes.

Key Responsibilities

Daily Quality Operations

  • Guide team members for functionality of the CMM lab
  • Maintain Shoplogix functionality for Quality Checks to meet customer requirements
  • First line of defense for issues on the floor, working with Operations to determine best steps forward
  • Maintain metrology on the Operations floor, working with Engineering and Maintenance
  • Work with floor operators to resolve issues and create new opportunities for continuous improvement

Customer Quality Management

  • Lead all internal corrective actions and implementation for the plant floor.
  • Lead all SPC reviews for customer requirements
  • Updates to all PFMEA, PPAP, and control plans
  • Work closely with the other Quality Engineers for customer responses

Internal Collaboration & Supplier Development

  • Work closely with internal engineering and manufacturing teams to establish inspection and testing requirements.
  • Partner with subcontractors to define inspection/testing requirements, product certification, and process capability.
  • Support subcontractor development initiatives to strengthen supply chain quality.

Data Analysis & Reporting

  • Maintain SPC data from shop floor.
  • Work with Engineering to update Shoplogix programs based on specification updates.
  • Prepare and present quality performance reports (CP/CPK, PPM, Cost of Quality, IATF, Ford Q1, GM BIQS).
  • Detect quality-related concerns through inspection data/charts and recommend corrective/preventive actions.

Compliance & Audits

  • Schedule and track internal audits (IATF, BIQS, ISO 14001:2015), corrective actions, and training.
  • Support testing/certification of incoming materials and parts prior to use in plant processes.
  • Ensure compliance with industry standards and customer requirements.

Leadership & Training

  • Provide training to inspection and testing personnel to strengthen quality culture.
  • Promote interplant relations and support achievement of plant goals and objectives.
  • Implement statistical and advanced problem-solving techniques to prevent and correct quality issues.

Qualifications

  • Minimum 5 years of quality experience, preferably in automotive manufacturing.
  • Associate's degree in Mechanical or Industrial Engineering or Metrology, or equivalent technical experience, preferred but not required.
  • Strong problem-solving, organizational, and analytical skills.
  • Proficiency with PC-based tools and statistical software.
  • Self-directed, detail-oriented, reliable, and proactive with strong initiative.
  • Excellent written and verbal communication skills; ability to collaborate effectively with leaders, peers, and customers.