Operations Program Manager Jobs in Baltimore, MD

Koniag IT Systems, LLC, a Koniag Government Services company, is seeking a Program Manager with a TS/SCI security clearance to support KITS and our government customer in Aberdeen, MD. This position is for a Future New Business Opportunity.   
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Koniag IT Systems is seeking a highly experienced Program Manager to lead IT support services for a Defense government client. The ideal candidate will provide strategic leadership for IT operations supporting approximately 3,300 users across multiple locations. This role requires exceptional leadership experience, strong technical knowledge, and the ability to effectively manage complex IT programs. 

Essential Functions, Responsibilities & Duties may include, but are not limited to:
The Program Manager will be responsible for overseeing and directing all aspects of IT support services across multiple Department of War (DOW) locations. Principal responsibilities include:

• Lead and manage a team of 50 - 100+ IT professionals providing support to approximately 3,300 users across multiple locations
• Develop and implement strategic IT program plans that align with customer requirements and organizational objectives
• Manage program budgets, resources, schedules, and performance metrics to ensure successful delivery of services
• Coordinate with government stakeholders to identify requirements, establish priorities, and adjust workforce allocation as needed
• Oversee the delivery of IT services, ensuring compliance with DOW standards, policies, and security requirements
• Lead regular program reviews and status meetings with government counterparts
• Manage fluctuating workloads and priorities by effectively increasing, decreasing, or relocating resources as required
• Ensure proper documentation of all program activities, decisions, and deliverables
• Identify and mitigate program risks while developing and implementing risk management strategies
• Build and maintain strong relationships with government stakeholders and technical teams
• Ensure compliance with all contract terms, conditions, and performance requirements

Required Education and Experience:

• Bachelor's degree in a directly related IT field with 11+ years of experience, OR Master's degree in a directly related IT field with 9+ years of experience.
• 10+ years of experience leading teams of 50 – 100+ employees for enterprise-scale  IT programs of a complex nature and financial scope
• Demonstrated information technology/engineering and management experience on contracts or projects with organizational responsibilities of a similarly complex nature and financial scope
• Experience reviewing and approving the work of project managers, IT specialists/engineers, support staff and contract administrative personnel.
• Experience working in DOW Computing Environments
• Security+ certification (or equivalent DOW Directive 8570.1 IAT II)
• At least one certification in project management (PMP, CAPM, etc.)

Required Skills and Competencies:

• Demonstrated experience managing complex IT programs within DOW environments
• Strong understanding of government contracting procedures, particularly related to IT services
• Proven ability to lead large teams and manage complex programs with multiple stakeholders
• Experience managing fluctuating workloads and priorities across multiple geographic locations
• Excellent written and verbal communication skills with the ability to effectively communicate with technical and non-technical stakeholders
• Strong budget management experience and financial acumen
• Thorough understanding of DOW security requirements and IT governance frameworks
• Experience in risk management and mitigation strategies for IT programs
• Knowledge of ITIL practices and principles
• Ability to adapt to changing priorities and requirements in a dynamic environment
• Proficiency in program management tools and methodologies

Desired Skills and Competencies:

• PMP certification
• ITIL certification
• Experience supporting federal testing and evaluation operations
• Knowledge of federal IT systems and infrastructure
• Experience with IT service management tools and practices
• Familiarity with DOW acquisition processes
• Advanced degrees in Business Administration, IT Management, or related fields
• Experience with Agile and traditional project management methodologies
• Understanding of IT modernization initiatives within the DOW

Clearance Requirement:

• TS/SCI security clearance 

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352