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Operations Performance Manager Jobs in Wilmette, IL

MedSpeed

Director of Revenue Operations

Elmhurst, IL · On-site

Manage territory alignment, account assignments, lead routing, and sales performance reporting. * Partner with sales leadership to improve forecast accuracy, seller productivity, and operational ...

MedSpeed

Director of Revenue Operations

Elmhurst, IL · On-site

$160 - $185/hr

Manage territory alignment, account assignments, lead routing, and sales performance reporting. * Partner with sales leadership to improve forecast accuracy, seller productivity, and operational ...

MedSpeed

Director of Revenue Operations

Elmhurst, IL · On-site

Manage territory alignment, account assignments, lead routing, and sales performance reporting. * Partner with sales leadership to improve forecast accuracy, seller productivity, and operational ...

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All JobsOperations Performance JobsOperations Performance Manager JobsOperations Performance Manager Jobs in Wilmette, IL

Operations Performance Manager information

See Wilmette, IL salary details

$29.4K

$60.3K

$112.5K

How much do operations performance manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for operations performance manager in Wilmette, IL is $60,266.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $73,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an operations performance manager?

To thrive as an Operations Performance Manager, you need strong analytical abilities, process optimization expertise, and a degree in business, operations management, or a related field. Familiarity with Lean Six Sigma methodologies, ERP systems, and performance tracking tools is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help drive team performance and foster a culture of continuous improvement. These capabilities are crucial for identifying inefficiencies, implementing strategic initiatives, and ensuring operational excellence within an organization.

How does an operations performance manager typically collaborate with cross-functional teams to drive process improvements?

As an Operations Performance Manager, you will frequently work alongside teams from departments such as finance, IT, logistics, and customer service to identify inefficiencies and implement process improvements. Collaboration often involves leading meetings, analyzing performance data, and coordinating initiatives to ensure alignment with organizational goals. Strong communication and project management skills are essential, as you’ll need to facilitate change, gain buy-in from stakeholders, and track progress of improvement projects. This collaborative environment provides opportunities to build relationships across the organization and develop a deep understanding of various operational functions.

What is the difference between Operations Performance Manager vs Operations Analyst?

AspectOperations Performance ManagerOperations Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; often certifications in process improvement (e.g., Six Sigma)Bachelor's degree in Business, Economics, or related field; analytical skills emphasized
Work EnvironmentOversees teams, manages performance metrics, and implements process improvementsAnalyzes data, prepares reports, and supports operational decision-making
Employer & Industry UsageCommon in manufacturing, logistics, and large service organizationsWidely used across various industries for data analysis and reporting

The Operations Performance Manager focuses on optimizing overall operational performance and leading teams, while the Operations Analyst primarily analyzes data to support operational decisions. Both roles require analytical skills and understanding of business processes, but the manager role involves more leadership and strategic planning.

What does an operations performance manager do?

An operations performance manager oversees and improves the efficiency and effectiveness of business operations. They analyze performance data, develop strategies to optimize processes, and implement improvements to meet organizational goals, often using tools like performance metrics and process mapping. Strong analytical skills and knowledge of operational systems are essential for this role.

What are popular job titles related to Operations Performance Manager jobs in Wilmette, IL?

For Operations Performance Manager jobs in Wilmette, IL, the most frequently searched job titles are:

What job categories do people searching Operations Performance Manager jobs in Wilmette, IL look for?

The top searched job categories for Operations Performance Manager jobs in Wilmette, IL are:

What cities near Wilmette, IL are hiring for Operations Performance Manager jobs?

Cities near Wilmette, IL with the most Operations Performance Manager job openings:

Operations Performance Manager jobs near you

Director of Revenue Operations

MedSpeed

Elmhurst, IL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

MedSpeed rating

6.8

Company rating: 6.8 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

232nd of 365 rated logistics

Job description

Description
Director of Revenue Operations
Hybrid: In Office Every Thursday in Elmhurst, IL Required
Join MedSpeed and help deliver health! We're a healthcare logistics company partnering with organizations nationwide to transport vital medical supplies and specimens. At MedSpeed, teamwork, integrity, and growth drive everything we do. If you're passionate, driven, and ready to make a real impact, we want to hear from you. Today, we have a nationwide presence with locations across the U.S., yet we've never lost the entrepreneurial spirit and close-knit culture that defined us from day one.
Our people are at the heart of what we do and how we support our customers. We work as one team, we keep our promises, and we get better every day. These aren't just words; they shape how we support each other, grow together, and deliver real impact.
The Director of Revenue Operations is a strategic leader responsible for designing, optimizing, and governing the operational infrastructure that enables predictable revenue growth, customer retention, and commercial excellence. This role serves as the operational backbone of the commercial organization, ensuring sales, marketing and customer experience operate through integrated processes, trusted data, actionable analytics, and scalable technology. Partners closely with sales, customer experience, marketing, finance, operations, information technology, and product leadership to create a unified commercial operating model that supports the entire customer lifecycle from opportunity creation through customer value realization, renewal, and expansion. The successful candidate will combine strategic thinking with operational execution, building the systems, insights, and disciplines necessary to improve commercial performance while enabling data-driven decision making across the organization.
How You Will Contribute:
  • Revenue Strategy & Planning
    • Lead annual revenue planning, territory design, quota development, and capacity modeling.
    • Develop revenue forecasts and scenario analysis that support executive decision-making.
    • Monitor pipeline health and velocity, sales productivity, and revenue performance against organizational objectives.
    • Build executive dashboards and reporting that provide clear visibility into commercial performance.
  • Sales Operations
    • Optimize sales processes, pipeline governance, forecasting, and opportunity management.
    • Own CRM strategy, governance, and continuous improvement.
    • Manage territory alignment, account assignments, lead routing, and sales performance reporting.
    • Partner with sales leadership to improve forecast accuracy, seller productivity, and operational consistency.
    • Administer sales incentive compensation processes and performance measurement.
  • Revenue Analytics
    • Establish a single source of truth for commercial performance metrics.
    • Standardize customer segmentation, renewal forecasting, churn analytics, and expansion opportunity management.
    • Develop executive reporting across growth, retention, renewals, forecasting, and customer health.
    • Analyze trends, identify risks, and deliver actionable insights that improve business performance.
    • Support Board of Directors reporting and executive business reviews through accurate, meaningful analytics.
  • Commercial Process Excellence
    • Design and continuously improve end-to-end commercial workflows across the customer lifecycle.
    • Standardize commercial processes while reducing operational complexity.
    • Improve cross-functional handoffs and identify automation opportunities that enhance customer experience and organizational efficiency.
    • Document and govern commercial operating procedures and best practices.
  • Leverage Commercial Technology & Systems
    • Utilize the commercial technology ecosystem, including CRM, business intelligence tools, marketing automation, contract management, and related technologies.
    • Inform the technology roadmap supporting future business growth.
    • Ensure successful system integrations, platform adoption, and continuous optimization.
    • Partner with IT on system architecture and data management initiatives
  • Data Governance
    • Establish governance standards that ensure data integrity across all commercial systems.
    • Define business rules, account hierarchies, reporting standards, and data quality expectations.
    • Lead ongoing initiatives to improve accuracy, consistency, and usability of commercial data.
  • Business Operations & Performance Management
    • Lead the organization's commercial operating cadence, including pipeline and revenue reviews
    • Drive operational discipline through support of defined sales and proposal development processes
    • Serve as the commercial operational integrator across sales, customer experience, marketing, finance, operations, and product teams.

Skills For Success:
  • Bachelor's degree in business, finance, analytics, or a related field.
  • 10+ years of progressive experience in revenue operations, sales operations, commercial operations, business operations, or related leadership roles.
  • Demonstrated success supporting both sales and customer success organizations.
  • Experience implementing and optimizing CRM and commercial technology platforms.
  • Strong background in forecasting, analytics, reporting, and operational process improvement.
  • Proven ability to influence executive leaders and drive cross-functional initiatives.
  • Experience leading organizational change and scaling commercial operations in a growth-oriented business.
  • Experience within B2B services, healthcare services, logistics, or other recurring revenue environments.
  • Experience supporting organizations with complex enterprise sales and long-term customer relationships.
  • Knowledge of customer success methodologies, recurring revenue models, and net revenue retention metrics.
  • Deep understanding of healthcare operations and service delivery models.
  • Strong project management skills, with experience managing cross-functional teams in complex environments.
  • Excellent communication, negotiation, and executive relationship-building skills.
  • Experience with CRM and marketing automation platforms.

Our Commitment to You:
MedSpeed knows that doing meaningful work starts with being part of a company that values your well-being. That's why, in addition to a collaborative and purpose-driven culture, we offer benefits that support your life both at work and beyond it. This includes medical, dental, and vision coverage; flexible spending accounts; paid time off to recharge; and a 401(k) to help you plan for the future.
The salary for this role ranges from $160,000 to $185,000, depending on factors like experience, skills, and location. A discretionary bonus is also available.
Please beware of fake job offers. MedSpeed only contacts candidates through official channels and never requests personal information outside of our secure application process. All position openings are at www.medspeed.com
As part of our hiring process, final candidates will be subject to a background check, in compliance with applicable laws.
MedSpeed is an Equal Opportunity Employer
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