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Operations Performance Manager Jobs in Meridian, ID

Operational & Financial Performance * Manage operational budgets, labor forecasting, overtime, resource utilization, and productivity. * Monitor operational performance using dashboards, KPIs, and ...

Based at a worldclass Dexterra workforce accommodations facility, the Operations Manager is ... Lead and support hiring initiatives, onboarding, and performance management in collaboration with ...

... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...

Based at a world-class Dexterra workforce accommodations facility, the Operations Manager is ... Lead and support hiring initiatives, onboarding, and performance management in collaboration with ...

... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...

Operations Manager

Boise, ID · On-site

$70K - $80K/yr

Develop, track, and report key performance indicators and operational metrics for both customers ... Lead and manage onsite operations teams, providing clear direction, daily oversight, and ongoing ...

Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... BASIC QUALIFICATIONS - 3+ years of employee and performance management experience - Bachelor ...

The Supplier Operations Manager is responsible for ensuring suppliers successfully execute the ... Identify performance gaps and implement corrective actions. * Support long-term supplier ...

Field Operations Manager

Boise, ID · On-site

$75K - $90K/yr

Report on performance KPI's and metrics to customers and internal leadership. * Technical mentoring ... Manage the finance of operations and control cost. * Ensure the Health and Safety of staff and ...

Clear visibility into individual and team performance metrics, enabling proactive management decisions * Strong cross-department collaboration resulting in fewer operational bottlenecks and rework ...

Operations Manager

Boise, ID · On-site

$27.75/hr

... performance evaluation, separation processes and compensation guidance and execution * Ensure ... Operations Manager Trainee must possess and maintain a valid driver's license and automobile ...

... performance evaluation, separation processes and compensation guidance and execution * Ensure ... Operations Manager Trainee must possess and maintain a valid driver's license and automobile ...

Performance Analyst Lead

Boise, ID · On-site

$76K - $90K/yr

... management program by developing and refining performance metrics, tracking progress toward strategic goals and providing data-driven recommendations that shape policy and operations. Ensures city ...

... management program by developing and refining performance metrics, tracking progress toward strategic goals and providing data-driven recommendations that shape policy and operations. Ensures city ...

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Operations Performance Manager information

See Meridian, ID salary details

$30.1K

$61.5K

$114.9K

How much do operations performance manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for operations performance manager in Meridian, ID is $61,516.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $75,100.00 per year, depending on experience, location, and employer.

What is the difference between Operations Performance Manager vs Operations Analyst?

AspectOperations Performance ManagerOperations Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; often certifications in process improvement (e.g., Six Sigma)Bachelor's degree in Business, Economics, or related field; analytical skills emphasized
Work EnvironmentOversees teams, manages performance metrics, and implements process improvementsAnalyzes data, prepares reports, and supports operational decision-making
Employer & Industry UsageCommon in manufacturing, logistics, and large service organizationsWidely used across various industries for data analysis and reporting

The Operations Performance Manager focuses on optimizing overall operational performance and leading teams, while the Operations Analyst primarily analyzes data to support operational decisions. Both roles require analytical skills and understanding of business processes, but the manager role involves more leadership and strategic planning.

What does an operations performance manager do?

An operations performance manager oversees and improves the efficiency and effectiveness of business operations by analyzing performance metrics, implementing process improvements, and ensuring operational goals are met. They often use data analysis tools and collaborate across departments to optimize workflows and enhance productivity.

How does an Operations Performance Manager typically collaborate with cross-functional teams to drive process improvements?

As an Operations Performance Manager, you will frequently work alongside teams from departments such as finance, IT, logistics, and customer service to identify inefficiencies and implement process improvements. Collaboration often involves leading meetings, analyzing performance data, and coordinating initiatives to ensure alignment with organizational goals. Strong communication and project management skills are essential, as you’ll need to facilitate change, gain buy-in from stakeholders, and track progress of improvement projects. This collaborative environment provides opportunities to build relationships across the organization and develop a deep understanding of various operational functions.

Is ops manager higher than GM?

In most organizations, a General Manager (GM) typically holds a higher position than an Operations Performance Manager. The GM oversees overall business operations and strategic planning, while the Operations Performance Manager focuses on improving operational efficiency and performance within specific areas. The hierarchy can vary depending on the company's structure and industry.

What jobs in the US pay 300,000 a year?

Operations Performance Managers in large organizations or industries such as finance, technology, or consulting can earn salaries of $300,000 or more annually, especially with extensive experience, advanced certifications, and leadership responsibilities. High-level executive roles or specialized positions in these fields often reach or exceed this compensation level.

What are the key skills and qualifications needed to thrive as an Operations Performance Manager, and why are they important?

To thrive as an Operations Performance Manager, you need strong analytical abilities, process optimization expertise, and a degree in business, operations management, or a related field. Familiarity with Lean Six Sigma methodologies, ERP systems, and performance tracking tools is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help drive team performance and foster a culture of continuous improvement. These capabilities are crucial for identifying inefficiencies, implementing strategic initiatives, and ensuring operational excellence within an organization.

What is the highest salary for an operations manager?

The highest salaries for operations managers can exceed $150,000 annually, especially in large corporations or industries like technology, finance, and manufacturing. Senior roles with extensive experience, advanced certifications, and leadership responsibilities tend to command these top-tier salaries.
What are popular job titles related to Operations Performance Manager jobs in Meridian, ID? For Operations Performance Manager jobs in Meridian, ID, the most frequently searched job titles are:
What job categories do people searching Operations Performance Manager jobs in Meridian, ID look for? The top searched job categories for Operations Performance Manager jobs in Meridian, ID are:
What cities near Meridian, ID are hiring for Operations Performance Manager jobs? Cities near Meridian, ID with the most Operations Performance Manager job openings:
Infographic showing various Operations Performance Manager job openings in Meridian, ID as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $61,516 per year, or $29.6 per hour.

Director, Operations Performance Office

Blue Cross of Idaho Health Service, Inc.

Meridian, ID • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Job description

The Director, Operations Performance Office is responsible for enterprise operational performance management across Claims, Customer Service, Membership, Payment Integrity, and related operational functions. This role leads performance governance, business analytics, quality assurance, operational compliance monitoring, continuous improvement, vendor performance, and operational analytics. The Director translates strategic objectives into measurable outcomes through KPI management, reporting, operational controls, and data-driven decision making while advancing automation and AI-enabled capabilities to improve operational effectiveness, quality, and member experience.
This position reports to the Chief Information & Operations Officer and is located at the corporate headquarters in Meridian, Idaho. #LI-Onsite
Key Responsibilities:
Performance Management & Governance
  • Lead enterprise operational performance management through KPIs, SLAs, scorecards, and governance frameworks.
  • Facilitate operational and executive performance reviews, ensuring accountability for results and remediation plans.
  • Drive alignment between operational performance objectives, strategic priorities, regulatory requirements, and customer outcomes.
  • Monitor operational trends, risks, and performance commitments across Operations.
  • Support Star Ratings, HEDIS, CAHPS, and member experience performance monitoring in partnership with Quality and Stars program leadership, including performance commitments embedded in vendor agreements.

Analytics, Insights, & Operational Intelligence
  • Lead operational reporting, dashboards, analytics, and business insights to support executive decision-making.
  • Ensure data integrity, consistency, and governance across performance metrics.
  • Develop predictive analytics, forecasting models, and operational intelligence capabilities to identify trends, risks, and improvement opportunities.
  • Drive adoption of AI, automation, and advanced analytics to improve reporting, quality monitoring, and operational decision support.

Quality, Compliance & Risk Management
  • Oversee proactive and reactive quality assurance programs across operational functions.
  • Establish controls and monitoring practices to ensure compliance with regulatory, contractual, and organizational requirements.
  • Partner with Audit, Compliance, and operational leaders to address findings and implement sustainable corrective actions.
  • Ensure operational readiness for audits, reviews, and regulatory reporting requirements.

Continuous Improvement & Vendor Oversight
  • Lead process excellence initiatives focused on improving quality, productivity, efficiency, cost, and customer experience.
  • Apply Lean, Six Sigma, automation, and process redesign methodologies to achieve measurable business outcomes.
  • Establish vendor performance standards and monitor service delivery against contractual commitments and operational expectations.
  • Identify opportunities to leverage automation and emerging technologies to improve operational effectiveness.

Leadership
  • Build and lead a high-performing team of analytics, quality, reporting, and performance professionals.
  • Foster a culture of accountability, innovation, continuous improvement, and data-driven decision making.
  • Develop organizational capabilities in performance management, analytics, automation, and operational excellence.

To be considered for this opportunity, you have the following:
Experience:
  • Minimum of 10 years' experience in operational analytics and reporting with at least 5 years in managing teams.
  • Minimum of 5 years' experience in health plan or managed care operations, including Claims, Customer Service, Membership, Payment Integrity, or related functions.
  • Demonstrated success leading enterprise KPI programs, operational governance, and continuous improvement initiatives.
  • Experience managing vendor performance and outsourcing relationships.
  • Demonstrated ability and skills in Operational Performance Management, Data Analytics and Reporting, Quality Assurance, Root Cause Analysis, Operational Compliance, Vendor Governance, Lean Six Sigma, Performance Dashboard Development, KPI Framework Design, and Communication.
  • Experience with Artificial Intelligence (AI) and Generative AI applications
  • Experience with Business Intelligence and reporting platforms (Power BI, Tableau, etc.)
  • Ability to translate data and provide predictive analytics to improve operational excellence.

Education: Bachelor's degree in Business, Healthcare Administration, Analytics, or a related field, or equivalent experience (Two years of relevant work experience is equivalent to one year of college.). Master's degree preferred.
We'd also love it if you had:
  • Master's degree
  • Experience with CMS, Medicare Advantage Star Ratings, NCQA, state regulatory requirements, and healthcare operational compliance programs
  • Lean Six Sigma certification (Green Belt or Black Belt), PMP, or CPHQ

As of the date of this posting, a good faith estimate of the current pay range is: $134,960 - $202,440. The position is eligible for an annual incentive bonus (variable depending on company and employee performance). The pay range for this position takes into account a wide range of factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, travel requirements, internal equity, business or organizational needs, and alignment with market data.
At Blue Cross of Idaho, it is not typical for an individual to be hired at or near the top range for the position. Compensation decisions are dependent on factors and circumstances at the time of offer. We offer a robust package of benefits including paid time off, paid holidays, community service and self-care days, medical/dental/vision/pharmacy insurance, 401(k) matching and non-contributory plan, life insurance, short and long term disability, education reimbursement, employee assistance plan (EAP), adoption assistance program and paid family leave program. We will adhere to all relevant state and local laws concerning employee leave benefits, in line with our plans and policies.
Reasonable accommodations
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.