Performance Management & Governance * Lead enterprise operational performance management through KPIs, SLAs, scorecards, and governance frameworks. * Facilitate operational and executive performance ...
Performance Management & Governance * Lead enterprise operational performance management through KPIs, SLAs, scorecards, and governance frameworks. * Facilitate operational and executive performance ...
Operational & Financial Performance * Manage operational budgets, labor forecasting, overtime, resource utilization, and productivity. * Monitor operational performance using dashboards, KPIs, and ...
Quick apply
Operational & Financial Performance * Manage operational budgets, labor forecasting, overtime, resource utilization, and productivity. * Monitor operational performance using dashboards, KPIs, and ...
Based at a worldclass Dexterra workforce accommodations facility, the Operations Manager is ... Lead and support hiring initiatives, onboarding, and performance management in collaboration with ...
Based at a worldclass Dexterra workforce accommodations facility, the Operations Manager is ... Lead and support hiring initiatives, onboarding, and performance management in collaboration with ...
Pharmacy Operations Manager
Boise, ID · On-site
... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...
Pharmacy Operations Manager
Boise, ID · On-site
... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...
Operations Manager
Boise, ID · On-site
Based at a world-class Dexterra workforce accommodations facility, the Operations Manager is ... Lead and support hiring initiatives, onboarding, and performance management in collaboration with ...
Operations Manager
Boise, ID · On-site
Based at a world-class Dexterra workforce accommodations facility, the Operations Manager is ... Lead and support hiring initiatives, onboarding, and performance management in collaboration with ...
Pharmacy Operations Manager
Boise, ID · On-site
... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...
Pharmacy Operations Manager
Boise, ID · On-site
... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...
Operations Manager
Boise, ID · On-site
$70K - $80K/yr
Develop, track, and report key performance indicators and operational metrics for both customers ... Lead and manage onsite operations teams, providing clear direction, daily oversight, and ongoing ...
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Operations Manager
Boise, ID · On-site
$70K - $80K/yr
Develop, track, and report key performance indicators and operational metrics for both customers ... Lead and manage onsite operations teams, providing clear direction, daily oversight, and ongoing ...
Operations Manager
Nampa, ID · On-site
Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... BASIC QUALIFICATIONS - 3+ years of employee and performance management experience - Bachelor ...
Operations Manager
Nampa, ID · On-site
Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... BASIC QUALIFICATIONS - 3+ years of employee and performance management experience - Bachelor ...
Manage daily operational performance and collaboration, as well as highlight team accomplishments. * Develop annual department budgets. Monitor spending versus the planned budget throughout the year ...
Manage daily operational performance and collaboration, as well as highlight team accomplishments. * Develop annual department budgets. Monitor spending versus the planned budget throughout the year ...
Manage daily operational performance and collaboration, as well as highlight team accomplishments. * Develop annual department budgets. Monitor spending versus the planned budget throughout the year ...
Manage daily operational performance and collaboration, as well as highlight team accomplishments. * Develop annual department budgets. Monitor spending versus the planned budget throughout the year ...
Manage daily operational performance and collaboration, as well as highlight team accomplishments. * Develop annual department budgets. Monitor spending versus the planned budget throughout the year ...
Manage daily operational performance and collaboration, as well as highlight team accomplishments. * Develop annual department budgets. Monitor spending versus the planned budget throughout the year ...
Partners with lead managers of departments and helps to train and develop personnel involved in the ... Reviews team and team member performance on a regular basis by compiling operational reports that ...
Partners with lead managers of departments and helps to train and develop personnel involved in the ... Reviews team and team member performance on a regular basis by compiling operational reports that ...
Supplier Operations Manager
Nampa, ID · On-site
The Supplier Operations Manager is responsible for ensuring suppliers successfully execute the ... Identify performance gaps and implement corrective actions. * Support long-term supplier ...
Supplier Operations Manager
Nampa, ID · On-site
The Supplier Operations Manager is responsible for ensuring suppliers successfully execute the ... Identify performance gaps and implement corrective actions. * Support long-term supplier ...
Marketing Operations Manager
Boise, ID · On-site
$102K - $144K/yr
About the Role We are looking for a strategic and hands-on Marketing Operations Manager to join our ... power our marketing performance from top-of-funnel through pipeline close. You will be the ...
Marketing Operations Manager
Boise, ID · On-site
$102K - $144K/yr
About the Role We are looking for a strategic and hands-on Marketing Operations Manager to join our ... power our marketing performance from top-of-funnel through pipeline close. You will be the ...
Field Operations Manager
Boise, ID · On-site
$75K - $90K/yr
Report on performance KPI's and metrics to customers and internal leadership. * Technical mentoring ... Manage the finance of operations and control cost. * Ensure the Health and Safety of staff and ...
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Field Operations Manager
Boise, ID · On-site
$75K - $90K/yr
Report on performance KPI's and metrics to customers and internal leadership. * Technical mentoring ... Manage the finance of operations and control cost. * Ensure the Health and Safety of staff and ...
Operations Manager
Meridian, ID · On-site
Clear visibility into individual and team performance metrics, enabling proactive management decisions * Strong cross-department collaboration resulting in fewer operational bottlenecks and rework ...
Operations Manager
Meridian, ID · On-site
Clear visibility into individual and team performance metrics, enabling proactive management decisions * Strong cross-department collaboration resulting in fewer operational bottlenecks and rework ...
Operations Manager
Boise, ID · On-site
$27.75/hr
... performance evaluation, separation processes and compensation guidance and execution * Ensure ... Operations Manager Trainee must possess and maintain a valid driver's license and automobile ...
Operations Manager
Boise, ID · On-site
$27.75/hr
... performance evaluation, separation processes and compensation guidance and execution * Ensure ... Operations Manager Trainee must possess and maintain a valid driver's license and automobile ...
Operations Manager
Boise, ID · On-site
... performance evaluation, separation processes and compensation guidance and execution * Ensure ... Operations Manager Trainee must possess and maintain a valid driver's license and automobile ...
Operations Manager
Boise, ID · On-site
... performance evaluation, separation processes and compensation guidance and execution * Ensure ... Operations Manager Trainee must possess and maintain a valid driver's license and automobile ...
Performance Analyst Lead
Boise, ID · On-site
$76K - $90K/yr
... management program by developing and refining performance metrics, tracking progress toward strategic goals and providing data-driven recommendations that shape policy and operations. Ensures city ...
Performance Analyst Lead
Boise, ID · On-site
$76K - $90K/yr
... management program by developing and refining performance metrics, tracking progress toward strategic goals and providing data-driven recommendations that shape policy and operations. Ensures city ...
Performance Analyst Lead
$76K - $90K/yr
... management program by developing and refining performance metrics, tracking progress toward strategic goals and providing data-driven recommendations that shape policy and operations. Ensures city ...
Performance Analyst Lead
$76K - $90K/yr
... management program by developing and refining performance metrics, tracking progress toward strategic goals and providing data-driven recommendations that shape policy and operations. Ensures city ...
Operations Performance Manager information
See Meridian, ID salary details
$30.1K - $37.8K
20% of jobs
$39.7K is the 25th percentile. Wages below this are outliers.
$37.8K - $45.5K
20% of jobs
The median wage is $51.1K / yr.
$45.5K - $53.2K
14% of jobs
$53.2K - $60.9K
9% of jobs
$60.9K - $68.6K
11% of jobs
$70.2K is the 75th percentile. Wages above this are outliers.
$68.6K - $76.3K
6% of jobs
$76.3K - $84K
6% of jobs
$84K - $91.7K
4% of jobs
$91.7K - $99.5K
3% of jobs
$99.5K - $107.2K
2% of jobs
$107.2K - $114.9K
4% of jobs
$30.1K
$61.5K
$114.9K
How much do operations performance manager jobs pay per year?
What is the difference between Operations Performance Manager vs Operations Analyst?
| Aspect | Operations Performance Manager | Operations Analyst |
|---|---|---|
| Required Credentials | Bachelor's degree in Business, Operations, or related field; often certifications in process improvement (e.g., Six Sigma) | Bachelor's degree in Business, Economics, or related field; analytical skills emphasized |
| Work Environment | Oversees teams, manages performance metrics, and implements process improvements | Analyzes data, prepares reports, and supports operational decision-making |
| Employer & Industry Usage | Common in manufacturing, logistics, and large service organizations | Widely used across various industries for data analysis and reporting |
The Operations Performance Manager focuses on optimizing overall operational performance and leading teams, while the Operations Analyst primarily analyzes data to support operational decisions. Both roles require analytical skills and understanding of business processes, but the manager role involves more leadership and strategic planning.
What does an operations performance manager do?
How does an Operations Performance Manager typically collaborate with cross-functional teams to drive process improvements?
Is ops manager higher than GM?
What jobs in the US pay 300,000 a year?
What are the key skills and qualifications needed to thrive as an Operations Performance Manager, and why are they important?
What is the highest salary for an operations manager?

Director, Operations Performance Office
Meridian, ID • On-site
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 4 days ago
Job description
This position reports to the Chief Information & Operations Officer and is located at the corporate headquarters in Meridian, Idaho. #LI-Onsite
Key Responsibilities:
Performance Management & Governance
- Lead enterprise operational performance management through KPIs, SLAs, scorecards, and governance frameworks.
- Facilitate operational and executive performance reviews, ensuring accountability for results and remediation plans.
- Drive alignment between operational performance objectives, strategic priorities, regulatory requirements, and customer outcomes.
- Monitor operational trends, risks, and performance commitments across Operations.
- Support Star Ratings, HEDIS, CAHPS, and member experience performance monitoring in partnership with Quality and Stars program leadership, including performance commitments embedded in vendor agreements.
Analytics, Insights, & Operational Intelligence
- Lead operational reporting, dashboards, analytics, and business insights to support executive decision-making.
- Ensure data integrity, consistency, and governance across performance metrics.
- Develop predictive analytics, forecasting models, and operational intelligence capabilities to identify trends, risks, and improvement opportunities.
- Drive adoption of AI, automation, and advanced analytics to improve reporting, quality monitoring, and operational decision support.
Quality, Compliance & Risk Management
- Oversee proactive and reactive quality assurance programs across operational functions.
- Establish controls and monitoring practices to ensure compliance with regulatory, contractual, and organizational requirements.
- Partner with Audit, Compliance, and operational leaders to address findings and implement sustainable corrective actions.
- Ensure operational readiness for audits, reviews, and regulatory reporting requirements.
Continuous Improvement & Vendor Oversight
- Lead process excellence initiatives focused on improving quality, productivity, efficiency, cost, and customer experience.
- Apply Lean, Six Sigma, automation, and process redesign methodologies to achieve measurable business outcomes.
- Establish vendor performance standards and monitor service delivery against contractual commitments and operational expectations.
- Identify opportunities to leverage automation and emerging technologies to improve operational effectiveness.
Leadership
- Build and lead a high-performing team of analytics, quality, reporting, and performance professionals.
- Foster a culture of accountability, innovation, continuous improvement, and data-driven decision making.
- Develop organizational capabilities in performance management, analytics, automation, and operational excellence.
To be considered for this opportunity, you have the following:
Experience:
- Minimum of 10 years' experience in operational analytics and reporting with at least 5 years in managing teams.
- Minimum of 5 years' experience in health plan or managed care operations, including Claims, Customer Service, Membership, Payment Integrity, or related functions.
- Demonstrated success leading enterprise KPI programs, operational governance, and continuous improvement initiatives.
- Experience managing vendor performance and outsourcing relationships.
- Demonstrated ability and skills in Operational Performance Management, Data Analytics and Reporting, Quality Assurance, Root Cause Analysis, Operational Compliance, Vendor Governance, Lean Six Sigma, Performance Dashboard Development, KPI Framework Design, and Communication.
- Experience with Artificial Intelligence (AI) and Generative AI applications
- Experience with Business Intelligence and reporting platforms (Power BI, Tableau, etc.)
- Ability to translate data and provide predictive analytics to improve operational excellence.
Education: Bachelor's degree in Business, Healthcare Administration, Analytics, or a related field, or equivalent experience (Two years of relevant work experience is equivalent to one year of college.). Master's degree preferred.
We'd also love it if you had:
- Master's degree
- Experience with CMS, Medicare Advantage Star Ratings, NCQA, state regulatory requirements, and healthcare operational compliance programs
- Lean Six Sigma certification (Green Belt or Black Belt), PMP, or CPHQ
As of the date of this posting, a good faith estimate of the current pay range is: $134,960 - $202,440. The position is eligible for an annual incentive bonus (variable depending on company and employee performance). The pay range for this position takes into account a wide range of factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, travel requirements, internal equity, business or organizational needs, and alignment with market data.
At Blue Cross of Idaho, it is not typical for an individual to be hired at or near the top range for the position. Compensation decisions are dependent on factors and circumstances at the time of offer. We offer a robust package of benefits including paid time off, paid holidays, community service and self-care days, medical/dental/vision/pharmacy insurance, 401(k) matching and non-contributory plan, life insurance, short and long term disability, education reimbursement, employee assistance plan (EAP), adoption assistance program and paid family leave program. We will adhere to all relevant state and local laws concerning employee leave benefits, in line with our plans and policies.
Reasonable accommodations
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.