The Director, Operations Performance Office is responsible for enterprise operational performance ... Performance Management & Governance * Lead enterprise operational performance management through ...
The Director, Operations Performance Office is responsible for enterprise operational performance ... Performance Management & Governance * Lead enterprise operational performance management through ...
Operations Manager
Boise, ID · On-site
Importance of keeping commitments and open communications with direct supervisors that develops ... Operations Manager Trainee must possess and maintain a valid driver's license and automobile ...
Operations Manager
Boise, ID · On-site
Importance of keeping commitments and open communications with direct supervisors that develops ... Operations Manager Trainee must possess and maintain a valid driver's license and automobile ...
Operations Manager
Boise, ID · On-site
$27.75/hr
Importance of keeping commitments and open communications with direct supervisors that develops ... Operations Manager Trainee must possess and maintain a valid driver's license and automobile ...
Operations Manager
Boise, ID · On-site
$27.75/hr
Importance of keeping commitments and open communications with direct supervisors that develops ... Operations Manager Trainee must possess and maintain a valid driver's license and automobile ...
Aggregate Operations Manager
Nampa, ID · On-site
Ensure safety, quality and efficiency standards are met while directing operations of plant sites ... Manage, track, and accurately report inventory levels to management including quarterly and year ...
Aggregate Operations Manager
Nampa, ID · On-site
Ensure safety, quality and efficiency standards are met while directing operations of plant sites ... Manage, track, and accurately report inventory levels to management including quarterly and year ...
Operations Manager
Boise, ID · On-site
Operations Manager - Food Processing Equipment Manufacturing Vanmark Equipment - Boise, Idaho About ... Hands-on leadership role with direct impact on operations and customer satisfaction * Collaborative ...
Operations Manager
Boise, ID · On-site
Operations Manager - Food Processing Equipment Manufacturing Vanmark Equipment - Boise, Idaho About ... Hands-on leadership role with direct impact on operations and customer satisfaction * Collaborative ...
Operations Manager
Meridian, ID · On-site
The Operations Manager (OM) ensures that our clubs deliver the best guest and member experience ... Conduct meetings with direct reports to review performance and offer direction, motivation and ...
Operations Manager
Meridian, ID · On-site
The Operations Manager (OM) ensures that our clubs deliver the best guest and member experience ... Conduct meetings with direct reports to review performance and offer direction, motivation and ...
Operations Manager
Eagle, ID · On-site
The Operations Manager (OM) ensures that our clubs deliver the best guest and member experience ... Conduct meetings with direct reports to review performance and offer direction, motivation and ...
Operations Manager
Eagle, ID · On-site
The Operations Manager (OM) ensures that our clubs deliver the best guest and member experience ... Conduct meetings with direct reports to review performance and offer direction, motivation and ...
Operations Manager
Eagle, ID · On-site
The Operations Manager (OM) ensures that our clubs deliver the best guest and member experience ... Conduct meetings with direct reports to review performance and offer direction, motivation and ...
Operations Manager
Eagle, ID · On-site
The Operations Manager (OM) ensures that our clubs deliver the best guest and member experience ... Conduct meetings with direct reports to review performance and offer direction, motivation and ...
Operations Manager
Boise, ID · On-site
The Operations Manager (OM) ensures that our clubs deliver the best guest and member experience ... Conduct meetings with direct reports to review performance and offer direction, motivation and ...
Operations Manager
Boise, ID · On-site
The Operations Manager (OM) ensures that our clubs deliver the best guest and member experience ... Conduct meetings with direct reports to review performance and offer direction, motivation and ...
Operations Manager
Caldwell, ID · On-site
The Operations Manager (OM) ensures that our clubs deliver the best guest and member experience ... Conduct meetings with direct reports to review performance and offer direction, motivation and ...
Operations Manager
Caldwell, ID · On-site
The Operations Manager (OM) ensures that our clubs deliver the best guest and member experience ... Conduct meetings with direct reports to review performance and offer direction, motivation and ...
Operations Manager
Nampa, ID · On-site
The Operations Manager (OM) ensures that our clubs deliver the best guest and member experience ... Conduct meetings with direct reports to review performance and offer direction, motivation and ...
Operations Manager
Nampa, ID · On-site
The Operations Manager (OM) ensures that our clubs deliver the best guest and member experience ... Conduct meetings with direct reports to review performance and offer direction, motivation and ...
Ensure safety, quality and efficiency standards are met while directing operations of plant sites ... Manage, track, and accurately report inventory levels to management including quarterly and year ...
Ensure safety, quality and efficiency standards are met while directing operations of plant sites ... Manage, track, and accurately report inventory levels to management including quarterly and year ...
Operations Manager - Millwork
Caldwell, ID · On-site
At Builder's FirstSource, a Millwork Operations Manager manages multiple operations that control ... directing and delegating work; appraising performance; rewarding and disciplining team members ...
Operations Manager - Millwork
Caldwell, ID · On-site
At Builder's FirstSource, a Millwork Operations Manager manages multiple operations that control ... directing and delegating work; appraising performance; rewarding and disciplining team members ...
Pharmacy Operations Manager
Boise, ID · On-site
... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...
Pharmacy Operations Manager
Boise, ID · On-site
... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...
Pharmacy Operations Manager
Boise, ID · On-site
... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...
Pharmacy Operations Manager
Boise, ID · On-site
... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...
Manage and develop direct reports while ensuring compliance with all company policies and procedures * Partner with corporate departments including National Operations, Tenant Coordination, Leasing ...
Manage and develop direct reports while ensuring compliance with all company policies and procedures * Partner with corporate departments including National Operations, Tenant Coordination, Leasing ...
Mgr, Operations
Boise, ID · On-site
Manage and develop direct reports while ensuring compliance with all company policies and procedures * Partner with corporate departments including National Operations, Tenant Coordination, Leasing ...
Mgr, Operations
Boise, ID · On-site
Manage and develop direct reports while ensuring compliance with all company policies and procedures * Partner with corporate departments including National Operations, Tenant Coordination, Leasing ...
Director of Landscape Operations
Boise, ID · On-site
$175K - $215K/yr
About the Role We are seeking a results-driven Director of Landscape Operations to lead two ... Lead and develop General Managers and leadership teams across both locations * Improve ...
Director of Landscape Operations
Boise, ID · On-site
$175K - $215K/yr
About the Role We are seeking a results-driven Director of Landscape Operations to lead two ... Lead and develop General Managers and leadership teams across both locations * Improve ...
Director of Landscape Operations
Boise, ID · On-site
$175K - $215K/yr
About the Role We are seeking a results-driven Director of Landscape Operations to lead two ... Lead and develop General Managers and leadership teams across both locations * Improve ...
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Director of Landscape Operations
Boise, ID · On-site
$175K - $215K/yr
About the Role We are seeking a results-driven Director of Landscape Operations to lead two ... Lead and develop General Managers and leadership teams across both locations * Improve ...
The COD leads and manages all center support staff and oversees the daily operations of the medical ... Work with Director of Operations (DO), Associate Director of Operation (ADO), and CLT to manage ...
The COD leads and manages all center support staff and oversees the daily operations of the medical ... Work with Director of Operations (DO), Associate Director of Operation (ADO), and CLT to manage ...
Director Operations Manager information
See Meridian, ID salary details
$33K - $45.8K
4% of jobs
$45.8K - $58.6K
8% of jobs
$58.6K - $71.4K
11% of jobs
$73.5K is the 25th percentile. Wages below this are outliers.
$71.4K - $84.3K
12% of jobs
$84.3K - $97.1K
14% of jobs
The median wage is $98.8K / yr.
$97.1K - $109.9K
12% of jobs
$109.9K - $122.7K
13% of jobs
$125.9K is the 75th percentile. Wages above this are outliers.
$122.7K - $135.5K
9% of jobs
$135.5K - $148.4K
9% of jobs
$148.4K - $161.2K
5% of jobs
$161.2K - $174K
3% of jobs
$33K
$104.4K
$174K
How much do director operations manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a Director Operations Manager, and why are they important?
What is the difference between Director Operations Manager vs Operations Supervisor?
| Aspect | Director Operations Manager | Operations Supervisor |
|---|---|---|
| Responsibilities | Oversees multiple departments, develops strategic plans, manages senior staff | Supervises daily operations, manages frontline staff, ensures operational efficiency |
| Required Credentials | Bachelor’s degree, often MBA, extensive experience in operations management | High school diploma or associate degree, relevant experience in operations |
| Work Environment | Corporate offices, strategic planning settings | Warehouse, manufacturing, retail stores, or service centers |
| Industry Usage | Common in large organizations across various industries | Found in operational roles within specific departments or locations |
The Director Operations Manager typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Supervisor focuses on managing daily activities and frontline staff. Both roles require operational knowledge, but the Director position involves broader responsibilities and higher-level decision-making.
Is a director of operations higher than a VP?
What is the highest salary for an operations manager?
Who is higher, COO or director of operations?
What does a Director Operations Manager do?
Is a director of operations a high position?
How does a Director Operations Manager typically collaborate with cross-functional teams to drive organizational goals?

Director, Operations Performance Office
Meridian, ID • On-site
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 5 days ago
Job description
This position reports to the Chief Information & Operations Officer and is located at the corporate headquarters in Meridian, Idaho. #LI-Onsite
Key Responsibilities:
Performance Management & Governance
- Lead enterprise operational performance management through KPIs, SLAs, scorecards, and governance frameworks.
- Facilitate operational and executive performance reviews, ensuring accountability for results and remediation plans.
- Drive alignment between operational performance objectives, strategic priorities, regulatory requirements, and customer outcomes.
- Monitor operational trends, risks, and performance commitments across Operations.
- Support Star Ratings, HEDIS, CAHPS, and member experience performance monitoring in partnership with Quality and Stars program leadership, including performance commitments embedded in vendor agreements.
Analytics, Insights, & Operational Intelligence
- Lead operational reporting, dashboards, analytics, and business insights to support executive decision-making.
- Ensure data integrity, consistency, and governance across performance metrics.
- Develop predictive analytics, forecasting models, and operational intelligence capabilities to identify trends, risks, and improvement opportunities.
- Drive adoption of AI, automation, and advanced analytics to improve reporting, quality monitoring, and operational decision support.
Quality, Compliance & Risk Management
- Oversee proactive and reactive quality assurance programs across operational functions.
- Establish controls and monitoring practices to ensure compliance with regulatory, contractual, and organizational requirements.
- Partner with Audit, Compliance, and operational leaders to address findings and implement sustainable corrective actions.
- Ensure operational readiness for audits, reviews, and regulatory reporting requirements.
Continuous Improvement & Vendor Oversight
- Lead process excellence initiatives focused on improving quality, productivity, efficiency, cost, and customer experience.
- Apply Lean, Six Sigma, automation, and process redesign methodologies to achieve measurable business outcomes.
- Establish vendor performance standards and monitor service delivery against contractual commitments and operational expectations.
- Identify opportunities to leverage automation and emerging technologies to improve operational effectiveness.
Leadership
- Build and lead a high-performing team of analytics, quality, reporting, and performance professionals.
- Foster a culture of accountability, innovation, continuous improvement, and data-driven decision making.
- Develop organizational capabilities in performance management, analytics, automation, and operational excellence.
To be considered for this opportunity, you have the following:
Experience:
- Minimum of 10 years' experience in operational analytics and reporting with at least 5 years in managing teams.
- Minimum of 5 years' experience in health plan or managed care operations, including Claims, Customer Service, Membership, Payment Integrity, or related functions.
- Demonstrated success leading enterprise KPI programs, operational governance, and continuous improvement initiatives.
- Experience managing vendor performance and outsourcing relationships.
- Demonstrated ability and skills in Operational Performance Management, Data Analytics and Reporting, Quality Assurance, Root Cause Analysis, Operational Compliance, Vendor Governance, Lean Six Sigma, Performance Dashboard Development, KPI Framework Design, and Communication.
- Experience with Artificial Intelligence (AI) and Generative AI applications
- Experience with Business Intelligence and reporting platforms (Power BI, Tableau, etc.)
- Ability to translate data and provide predictive analytics to improve operational excellence.
Education: Bachelor's degree in Business, Healthcare Administration, Analytics, or a related field, or equivalent experience (Two years of relevant work experience is equivalent to one year of college.). Master's degree preferred.
We'd also love it if you had:
- Master's degree
- Experience with CMS, Medicare Advantage Star Ratings, NCQA, state regulatory requirements, and healthcare operational compliance programs
- Lean Six Sigma certification (Green Belt or Black Belt), PMP, or CPHQ
As of the date of this posting, a good faith estimate of the current pay range is: $134,960 - $202,440. The position is eligible for an annual incentive bonus (variable depending on company and employee performance). The pay range for this position takes into account a wide range of factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, travel requirements, internal equity, business or organizational needs, and alignment with market data.
At Blue Cross of Idaho, it is not typical for an individual to be hired at or near the top range for the position. Compensation decisions are dependent on factors and circumstances at the time of offer. We offer a robust package of benefits including paid time off, paid holidays, community service and self-care days, medical/dental/vision/pharmacy insurance, 401(k) matching and non-contributory plan, life insurance, short and long term disability, education reimbursement, employee assistance plan (EAP), adoption assistance program and paid family leave program. We will adhere to all relevant state and local laws concerning employee leave benefits, in line with our plans and policies.
Reasonable accommodations
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.