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Director Operations Manager Jobs in Boise, ID (NOW HIRING)

PDS Health

Operations Manager

Boise, ID · On-site

$27.75/hr

Importance of keeping commitments and open communications with direct supervisors that develops ... Operations Manager Trainee must possess and maintain a valid driver's license and automobile ...

PDS Health

Operations Manager

Boise, ID · On-site

Importance of keeping commitments and open communications with direct supervisors that develops ... Operations Manager Trainee must possess and maintain a valid driver's license and automobile ...

CVS Health

Operations Manager

Boise, ID

$20 - $34/hr

Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training ...

CRH

Aggregate Operations Manager

Nampa, ID · On-site

Ensure safety, quality and efficiency standards are met while directing operations of plant sites ... Manage, track, and accurately report inventory levels to management including quarterly and year ...

Crunch Fitness

Operations Manager

Meridian, ID · On-site

The Operations Manager (OM) ensures that our clubs deliver the best guest and member experience ... Conduct meetings with direct reports to review performance and offer direction, motivation and ...

Crunch Fitness

Operations Manager

Eagle, ID · On-site

The Operations Manager (OM) ensures that our clubs deliver the best guest and member experience ... Conduct meetings with direct reports to review performance and offer direction, motivation and ...

Crunch Fitness

Operations Manager

Boise, ID · On-site

The Operations Manager (OM) ensures that our clubs deliver the best guest and member experience ... Conduct meetings with direct reports to review performance and offer direction, motivation and ...

Crunch Fitness

Operations Manager

Caldwell, ID · On-site

The Operations Manager (OM) ensures that our clubs deliver the best guest and member experience ... Conduct meetings with direct reports to review performance and offer direction, motivation and ...

Crunch Fitness

Operations Manager

Eagle, ID · On-site

The Operations Manager (OM) ensures that our clubs deliver the best guest and member experience ... Conduct meetings with direct reports to review performance and offer direction, motivation and ...

Crunch Fitness

Operations Manager

Nampa, ID · On-site

The Operations Manager (OM) ensures that our clubs deliver the best guest and member experience ... Conduct meetings with direct reports to review performance and offer direction, motivation and ...

Deloitte

Deployment & Operations Manager

Boise, ID

Partner with the Center Director in developing research center strategy and execution plans ... operations, and/or thought leadership project management * Demonstrated LSHC industry experience

Walgreens

Pharmacy Operations Manager

Nampa, ID

... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Nampa, ID · On-site

... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Boise, ID · On-site

... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

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Showing results 1-20

All JobsOperations JobsDirector Operations Manager JobsDirector Operations Manager Jobs in Boise, ID

Director Operations Manager information

See Boise, ID salary details

$32.4K

$102.5K

$170.8K

How much do director operations manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for director operations manager in Boise, ID is $102,486.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,900.00 and $129,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director operations manager?

To thrive as a Director Operations Manager, you need strong leadership, strategic planning, and business management skills, typically supported by a bachelor's or master's degree in business administration or a related field. Familiarity with ERP systems, data analytics tools, and Lean Six Sigma or PMP certifications is highly beneficial. Exceptional communication, problem-solving, and team-building abilities help you drive performance and manage change effectively. These skills ensure efficient operations, foster organizational growth, and enable successful execution of company strategies.

What is the difference between Director Operations Manager vs Operations Supervisor?

AspectDirector Operations ManagerOperations Supervisor
ResponsibilitiesOversees multiple departments, develops strategic plans, manages senior staffSupervises daily operations, manages frontline staff, ensures operational efficiency
Required CredentialsBachelor’s degree, often MBA, extensive experience in operations managementHigh school diploma or associate degree, relevant experience in operations
Work EnvironmentCorporate offices, strategic planning settingsWarehouse, manufacturing, retail stores, or service centers
Industry UsageCommon in large organizations across various industriesFound in operational roles within specific departments or locations

The Director Operations Manager typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Supervisor focuses on managing daily activities and frontline staff. Both roles require operational knowledge, but the Director position involves broader responsibilities and higher-level decision-making.

What does a director operations manager do?

A Director Operations Manager is responsible for overseeing the daily operations of an organization or a specific department. They develop and implement operational policies, manage budgets, streamline processes, and ensure that the company meets its goals efficiently. This role often involves supervising teams, coordinating with other departments, and analyzing performance metrics to improve productivity. Their leadership ensures that business operations run smoothly, efficiently, and in alignment with the company's strategic objectives.

How does a director operations manager typically collaborate with cross-functional teams to drive organizational goals?

A Director Operations Manager frequently works alongside departments such as finance, HR, sales, and IT to ensure operational strategies align with broader business objectives. This role involves leading meetings, setting shared goals, and coordinating resources across teams to streamline processes and improve efficiency. Effective communication and relationship-building are key, as the Director must balance priorities, resolve conflicts, and foster a culture of collaboration. By regularly engaging with cross-functional teams, the Director Operations Manager helps to break down silos and drive company-wide initiatives forward.

What are the most commonly searched types of Operations Manager jobs in Boise, ID?

The most popular types of Operations Manager jobs in Boise, ID are:

What are popular job titles related to Director Operations Manager jobs in Boise, ID?

For Director Operations Manager jobs in Boise, ID, the most frequently searched job titles are:

What job categories do people searching Director Operations Manager jobs in Boise, ID look for?

The top searched job categories for Director Operations Manager jobs in Boise, ID are:

What cities near Boise, ID are hiring for Director Operations Manager jobs?

Cities near Boise, ID with the most Director Operations Manager job openings:

Director Operations Manager jobs near you
Infographic showing various Director Operations Manager job openings in Boise, ID as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $102,486 per year, or $49.3 per hour.

Director, Operations Performance Office

Blue Cross of Idaho Health Service, Inc.

Meridian, ID • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

The Director, Operations Performance Office is responsible for enterprise operational performance management across Claims, Customer Service, Membership, Payment Integrity, and related operational functions. This role leads performance governance, business analytics, quality assurance, operational compliance monitoring, continuous improvement, vendor performance, and operational analytics. The Director translates strategic objectives into measurable outcomes through KPI management, reporting, operational controls, and data-driven decision making while advancing automation and AI-enabled capabilities to improve operational effectiveness, quality, and member experience.
This position reports to the Chief Information & Operations Officer and is located at the corporate headquarters in Meridian, Idaho. #LI-Onsite
Key Responsibilities:
Performance Management & Governance
  • Lead enterprise operational performance management through KPIs, SLAs, scorecards, and governance frameworks.
  • Facilitate operational and executive performance reviews, ensuring accountability for results and remediation plans.
  • Drive alignment between operational performance objectives, strategic priorities, regulatory requirements, and customer outcomes.
  • Monitor operational trends, risks, and performance commitments across Operations.
  • Support Star Ratings, HEDIS, CAHPS, and member experience performance monitoring in partnership with Quality and Stars program leadership, including performance commitments embedded in vendor agreements.

Analytics, Insights, & Operational Intelligence
  • Lead operational reporting, dashboards, analytics, and business insights to support executive decision-making.
  • Ensure data integrity, consistency, and governance across performance metrics.
  • Develop predictive analytics, forecasting models, and operational intelligence capabilities to identify trends, risks, and improvement opportunities.
  • Drive adoption of AI, automation, and advanced analytics to improve reporting, quality monitoring, and operational decision support.

Quality, Compliance & Risk Management
  • Oversee proactive and reactive quality assurance programs across operational functions.
  • Establish controls and monitoring practices to ensure compliance with regulatory, contractual, and organizational requirements.
  • Partner with Audit, Compliance, and operational leaders to address findings and implement sustainable corrective actions.
  • Ensure operational readiness for audits, reviews, and regulatory reporting requirements.

Continuous Improvement & Vendor Oversight
  • Lead process excellence initiatives focused on improving quality, productivity, efficiency, cost, and customer experience.
  • Apply Lean, Six Sigma, automation, and process redesign methodologies to achieve measurable business outcomes.
  • Establish vendor performance standards and monitor service delivery against contractual commitments and operational expectations.
  • Identify opportunities to leverage automation and emerging technologies to improve operational effectiveness.

Leadership
  • Build and lead a high-performing team of analytics, quality, reporting, and performance professionals.
  • Foster a culture of accountability, innovation, continuous improvement, and data-driven decision making.
  • Develop organizational capabilities in performance management, analytics, automation, and operational excellence.

To be considered for this opportunity, you have the following:
Experience:
  • Minimum of 10 years' experience in operational analytics and reporting with at least 5 years in managing teams.
  • Minimum of 5 years' experience in health plan or managed care operations, including Claims, Customer Service, Membership, Payment Integrity, or related functions.
  • Demonstrated success leading enterprise KPI programs, operational governance, and continuous improvement initiatives.
  • Experience managing vendor performance and outsourcing relationships.
  • Demonstrated ability and skills in Operational Performance Management, Data Analytics and Reporting, Quality Assurance, Root Cause Analysis, Operational Compliance, Vendor Governance, Lean Six Sigma, Performance Dashboard Development, KPI Framework Design, and Communication.
  • Experience with Artificial Intelligence (AI) and Generative AI applications
  • Experience with Business Intelligence and reporting platforms (Power BI, Tableau, etc.)
  • Ability to translate data and provide predictive analytics to improve operational excellence.

Education: Bachelor's degree in Business, Healthcare Administration, Analytics, or a related field, or equivalent experience (Two years of relevant work experience is equivalent to one year of college.). Master's degree preferred.
We'd also love it if you had:
  • Master's degree
  • Experience with CMS, Medicare Advantage Star Ratings, NCQA, state regulatory requirements, and healthcare operational compliance programs
  • Lean Six Sigma certification (Green Belt or Black Belt), PMP, or CPHQ

As of the date of this posting, a good faith estimate of the current pay range is: $134,960 - $202,440. The position is eligible for an annual incentive bonus (variable depending on company and employee performance). The pay range for this position takes into account a wide range of factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, travel requirements, internal equity, business or organizational needs, and alignment with market data.
At Blue Cross of Idaho, it is not typical for an individual to be hired at or near the top range for the position. Compensation decisions are dependent on factors and circumstances at the time of offer. We offer a robust package of benefits including paid time off, paid holidays, community service and self-care days, medical/dental/vision/pharmacy insurance, 401(k) matching and non-contributory plan, life insurance, short and long term disability, education reimbursement, employee assistance plan (EAP), adoption assistance program and paid family leave program. We will adhere to all relevant state and local laws concerning employee leave benefits, in line with our plans and policies.
Reasonable accommodations
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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