Operations Performance Manager Jobs in Bristol, VA

Job Description:
Summary:
The RN - Nurse Manager is a professional nurse who is responsible for the 24-hour operations and accountability of a designated clinical department(s) to support patient/family focused, high performance/high commitment care by: defining and achieving standards for quality patient care; maintaining regulatory requirements; developing, managing, and evaluating area based work team and team member performance. Participates in development and maintenance of policy and procedures and is accountable for compliance with all regulatory standards of care. The RN - Nurse Manager applies knowledge of nursing, leadership, and management systems of patient care, personnel development, fiscal and unit operations, performance improvement, and program development. This individual promotes innovation and excellence in clinical, service and team performance. Demonstrates the use of innovative ideas to increase productivity and reduce costs. Works to implement and evaluate systems that promote cost effective quality patient care. Management responsibility includes system, process, materials, fiscal, and human resources. Duties include comprehensive operational/fiscal day to day responsibility with emphasis on patient and team member satisfaction and retention. Interviews and hires staff for area and implements strategies to retain staff. Supporting, counseling, and empowering the unit team members are key functions to interfacing resources within the patient care delivery model. Provides leadership and guidance to assure that team members practice within established standards and evidence-based practice. Demonstrates knowledge of scope of role responsibility and licensure for all team members in area of responsibility. Evaluates and facilitates team member staffing resources to provide optimum patient care based on patient's needs and acuity.
The Nurse Manager supports and promotes the policies and philosophies of Ballad Health in all daily activities. As part of the well-coordinated team, the Nurse Manager collaborates with the medical staff, administration, and other support departments to achieve the patient and family-care objectives. Manages the daily operations of the nursing units including, personnel management, environmental monitoring, performance improvement, risk management, follow up on patient complaints and compliments, and helps assure that short-term problems are satisfactorily handled. Maintains positive customer relations as well as ensures the departments as a whole provide excellent customer service. Supports and promotes shared leadership structure and professional nursing team member involvement in activities at the unit level. Creates unit based teams to develop innovative practices to improve patient care provision at the department level. Facilitates team member attendance and participation in hospital and system work group activities. Facilitates continuing education of team members related to new technology and practice change through implementation of research and evidenced based literature. Promotes team member enrollment and attendance in continuing education. In the absence of a RN may be required to function in the role of staff RN to support patient care provision. Maintains RN licensure for state of practice, AHA BLS certification, and competency for the RN role. The nurse is expected to practice autonomously within the scope of professional standards, the rules, and regulations established by the appropriate state's Board of Nursing, and knowledge of policies and procedures within Ballad Health
Requirements:
Bachelor's degree from an accredited Nursing program required.
Minimum three years of clinical licensed nursing experience preferred. At least two years of supervisory experience is preferred. Equivalent leadership experience in another non-healthcare related role may be acceptable with a minimum of twelve months of experience in the RN clinical licensed nursing role.
Licenses and Certifications:
Valid and active RN licensure in appropriate state
BLS, ACLS, PALS NRP required dependent upon area
National Professional Nursing certification is desired.
Work Requirements:
Shift: Day
On Call: Yes
Weekends: No
Travel Required: No Travel
Shift Details: 8a-5p
City/State: Bristol, TN
Location:
Bristol Regional Medical Center