Operations Performance Manager Jobs in Chesapeake, VA

Requisition ID:
49132
Work Location:
STIR Office - Municipal Center Bldg 21
Pay Range:
$130,000-$160,000 depending on qualifications
Starting Salary:
Depending upon Qualifications
Work Schedule:
Part Time Hours/Wk:
Job Open Date:
6/2/26
Application Deadline:
Job Duties:
Help advance the future of data-informed government in one of Virginia's most dynamic localities!
The City of Virginia Beach is seeking a forward-thinking Director of Performance & Analytics to manage and enhance the City's business intelligence and strategy platform utilizing data-informed decision-making processes to achieve desired performance outcomes. This leadership role presents a unique opportunity to lead organizational strategy, strengthen a culture of continuous improvement, and advance the organization's use of data to impact decision-making and optimize service delivery across City operations.
The director will play a critical role in aligning performance outcomes with the City's strategic priorities while fostering operational excellence and the use of applied research in government services. The Director of Performance and Analytics will provide direction and leadership to support and enhance the City's strategic planning and operational performance initiatives. The successful candidate will utilize Lean Six Sigma principles to influence deficiencies in performance areas, and lead the citywide strategic planning process. This position will report directly to a Deputy City Manager and will provide leadership and oversight to a team in the Office of Performance and Accountability, with the possibility of additional resources being added to accomplish the Office's mission. The director will collaborate closely with City leadership, departments, and stakeholders to identify opportunities for organizational improvement, operational efficiencies, and enhanced service delivery.
The ideal candidate will have skill in varied research and statistical models, methodologies, and frameworks that can advance the organization's use of data to impact decision-making and optimize service delivery. They will have experience in strategic planning, knowledge of stat programs, and a broad understanding of local government - ideally having prior experience in enterprise-wide budgeting, strategic planning, or performance management. Additional experience leading complex applied research initiatives is strongly desired. The successful candidate will be a collaborative and forward-thinking leader with the ability to leverage data, drive operational improvements, and support informed decision making across the organization.
The City offers a generous benefits package which includes health, dental and life insurance, retirement and savings plans, maternity/paternity and parental leave, Holidays and Leave benefits. As a Director, this position is also eligible for executive benefits to include executive leave and a vehicle allowance.
This position is an at-will position serving at the pleasure of the City Manager.
To review the recruitment flyer for this position please click here
Official City Job Description:
https://virginia-beach-departments-docs.s3.amazonaws.com/city/job-descriptions-pay-plans/Director-of-Performance-and-Analytics-05164.pdf
Working Conditions:
https://workingcondition-summary-prod.s3.amazonaws.com/B.003951.6.pdf
Minimum Requirements:
SPECIAL REQUIREMENTS: All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.
Additional Requirements:
DMV Transcript: Not Required
CDL: Not Required
DOT History: Not Required
CPS Check: Not Required
Physical: Not Required
Respirator: Not Required
Polygraph Review: Not Required
Psychological Screening: Not Required
Attachments Required:
Preferences:
Related bachelor's degree and master's degrees with major coursework in public administration, planning, geography, sociology, statistics, or similar field and (4) years of progressively responsible experience related to implementing performance management and metrics, process improvement and re-engineering, or strategic planning; OR any combination of education and experience equivalent to (10) years utilizing the representative knowledge, skills, and abilities as described.
Demonstrated experience in leading complex applied research initiatives.
Special Instructions:
This posting is open until filled. Applications will be reviewed on an ongoing basis until a selection is made.
Similar Job Titles: Director of Strategic Performance & Analytics, Director of Performance, Analytics & Accountability, Director of Enterprise Performance & Analytics, Director of Organizational Performance & Analytics, Director of Strategy & Performance, Director of Performance Excellence & Analytics, Director of Enterprise Strategy & Performance, Director of Organizational Effectiveness, Director of Performance Management & Analytics, Director of Performance & Continuous Improvement

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VRS Contribution: All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.
Drug Free Workplace: The City of Virginia Beach maintains a drug free workplace.