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Operations Manager Jobs in Gillette, WY (NOW HIRING)

VOA Northern Rockies

OFFICE MANAGER

Gillette, WY · On-site

Supervise support staff and ensure operations are consistent with agency policies and procedures ... Manage schedules and timelines--plan and assist with meetings. * Participate in management team ...

Loaf 'N Jug

Assistant Store Manager

Gillette, WY

$15 - $17/hr

Partner with Store Manager to achieve operational excellence, and hit financial objectives on store promotions, sales objectives, controls etc. * Assist with achieving overall appearance and ...

Walmart

(USA) Coach/Ops Mgr Trainee

Gillette, WY · On-site

$31.25 - $38.46/hr

... store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to ...

Walmart

(USA) Coach/Ops Mgr Trainee

Gillette, WY · On-site

... store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to ...

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Showing results 21-40

All JobsOperations JobsOperations Manager JobsOperations Manager Jobs in Gillette, WY

Operations Manager information

See Gillette, WY salary details

$27.3K

$55.9K

$104.4K

How much do operations manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for operations manager in Gillette, WY is $55,925.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,100.00 and $68,300.00 per year, depending on experience, location, and employer.

What is the difference between Operations Manager vs Supply Chain Manager?

AspectOperations ManagerSupply Chain Manager
Required CredentialsBachelor's degree in Business, Management, or related field; certifications like PMP or APICS are commonBachelor's degree in Supply Chain, Logistics, or Business; certifications like CSCP or CPSM are common
Work EnvironmentOversees daily operations across departments, managing staff and processes within a companyFocuses on procurement, logistics, and distribution, coordinating with suppliers and vendors
Employer & Industry UsageUsed across various industries including manufacturing, retail, and servicesPrimarily in manufacturing, retail, and logistics sectors

While both roles involve managing processes and teams, an Operations Manager oversees overall company operations, whereas a Supply Chain Manager specializes in managing the supply chain logistics and procurement processes. The roles often overlap but focus on different aspects of business efficiency.

What do operations managers do?

The specific tasks and duties of an operations manager depend on the type and size of the organization: small or large, for-profit, nonprofit, or governmental. In many organizations, operations managers oversee the daily operations of the company, including staffing schedules, professional development, strategic planning, and quality assurance.

What are the key skills and qualifications needed to thrive as an operations manager, and why are they important?

To thrive as an Operations Manager, you need strong leadership, analytical thinking, and organizational skills, often backed by a degree in business administration or a related field. Familiarity with ERP systems, project management software, and Lean or Six Sigma certifications is typically required. Excellent communication, problem-solving abilities, and adaptability are standout soft skills for this role. These skills and qualities are crucial for optimizing processes, driving team performance, and ensuring operational efficiency.

How much is an operations manager paid?

The average salary for an operations manager varies by industry and experience but typically ranges from $70,000 to $120,000 annually in many regions. Factors such as location, company size, and certifications can influence compensation levels.
More about Operations Manager jobs
What are the most commonly searched types of Operations jobs in Gillette, WY? The most popular types of Operations jobs in Gillette, WY are:
What are popular job titles related to Operations Manager jobs in Gillette, WY? For Operations Manager jobs in Gillette, WY, the most frequently searched job titles are:
What job categories do people searching Operations Manager jobs in Gillette, WY look for? The top searched job categories for Operations Manager jobs in Gillette, WY are:
What cities near Gillette, WY are hiring for Operations Manager jobs? Cities near Gillette, WY with the most Operations Manager job openings:
Operations Manager jobs near you
Infographic showing various Operations Manager job openings in Gillette, WY as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $63,162 per year, or $30.4 per hour.

Customer Service Manager - Gillette, WY

307 RACING MANAGEMENT, LLC

Gillette, WY

Full-time

Re-posted 24 days ago

Job description

Job Summary

The Customer Service Manager provides strategic leadership to the customer service team, ensuring an exceptional guest experience rooted in operational excellence, proactive problem-solving, and high service standards. This role requires substantial independent judgment, critical thinking, and the ability to make timely decisions that directly impact guest satisfaction and property performance. The manager oversees daily operations, coaches team members, and leads continuous improvements in service quality, efficiency, and team capability.

Supervisory Responsibilities

- Recruits, selects, and onboard customer service team members with a strong focus on service excellence.

- Trains, mentors, and develops employees in customer service best practices, critical thinking, and issue‐resolution strategies.

- Creates and manages schedules, assigns tasks, and ensures adequate staffing levels for optimal service delivery.

- Approves bi-weekly timecards, manages attendance, and prepares overtime reports.

- Conducts timely, constructive performance evaluations using data-driven assessments.

- Exercises independent judgment when recommending coaching, disciplinary action, or separation in alignment with company policy.

Duties and Responsibilities

- Leads and manages the customer service team, ensuring compliance with company service standards and operational guidelines.

- Builds, coaches, and sustains a high‐performing team capable of independent problem-solving and adaptable service delivery.

- Establishes clear expectations, performance standards, and accountability practices.

- Analyzes guest surveys, feedback, and service trends to identify root causes and implement corrective actions.

- Keeps the team updated on changes to products, services, policies, and procedures.

- Utilizes critical thinking to interpret guest concerns, resolve complex issues, and determine when escalation is necessary.

- Collects, analyzes, and reports data on guest complaints, service performance, and team metrics.

- Prepares monthly performance summaries that highlight trends, risks, and strategic recommendations.

- Develops and updates knowledge-based documents, FAQs, and self-help resources to streamline service operations.

- Identifies operational inefficiencies and recommends improvements to leadership.

- Participates in budget planning, contributing insight on staffing, service tools, and resource needs.

- Performs additional duties and special projects as assigned.

Required Skills/Abilities

- Strong leadership and supervisory capabilities.

- Excellent verbal and written communication skills.

- Advanced understanding of customer service principles.

- Highly organized with exceptional attention to detail.

- Proven ability to resolve complex customer issues using independent judgment.

- Strong critical thinking skills with the ability to analyze data and make informed decisions.

- Skilled in coaching, mentoring, and driving continuous improvement.

- Proficient with Microsoft Office and related software tools.

Education and Experience

- Bachelor's degree preferred.

- Minimum three years of experience in high-level customer service.

- Minimum two years of supervisory or leadership experience.

Physical Requirements

- Prolonged periods working at a desk and on a computer.

- Ability to move throughout the facility during the workday.

- Ability to stand or walk for extended periods.

- Ability to lift up to 50 pounds as needed.

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