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Operations Manager Supervisor Jobs in Rochester, NY

Walgreens

Pharmacy Operations Manager

Rochester, NY · On-site

Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Rochester, NY · On-site

Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

WeDriveU

Operations Supervisor - Transit

Rochester, NY · On-site

$70K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Operations Supervisor will report to the General Manager and is responsible for actively facilitate communications between the the dispatchers and the internal Operations Team to ensure the ...

WeDriveU

Operations Supervisor - Transit

Rochester, NY · On-site

$70K - $75K/yr

TheOperations Supervisor will report to the General Manager and is responsible for actively facilitate communications between the the dispatchers and the internal Operations Team to ensure the ...

L3HHCM20

Sr Spvr, Operations Mgmt (weekend days)

Rochester, NY · Hybrid

$65K - $121K/yr

  • Medical

  • Retirement

  • PTO

... Supervisor to join our production team in Rochester, NY. Reporting to the Senior Operations Manager, this newly added position plays a critical role maintaining production lines for our defense ...

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All JobsOperations Supervisor JobsOperations Manager Supervisor JobsOperations Manager Supervisor Jobs in Rochester, NY

Operations Manager Supervisor information

See Rochester, NY salary details

$30.6K

$62.6K

$116.9K

How much do operations manager supervisor jobs pay per year?

As of Aug 19, 2026, the average yearly pay for operations manager supervisor in Rochester, NY is $62,610.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $76,500.00 per year, depending on experience, location, and employer.

What is an operations manager supervisor?

Operations Manager Supervisors are professionals responsible for overseeing daily operations within a company or department. They supervise teams, manage workflows, ensure processes run efficiently, and help implement company policies and goals. Their role often involves coordinating between departments, monitoring performance metrics, and addressing operational challenges. Effective Operations Manager Supervisors play a key part in optimizing productivity and maintaining high standards of service or production.

How does an operations manager supervisor typically collaborate with other departments to ensure smooth workflow?

As an Operations Manager Supervisor, you play a pivotal role in bridging communication between multiple departments such as logistics, human resources, and finance. Regular cross-functional meetings, clear reporting structures, and collaborative problem-solving sessions are common practices to address operational bottlenecks and align departmental goals. Maintaining open communication channels and fostering a team-oriented environment are essential for ensuring that workflow remains efficient and objectives are met on schedule.

What are the key skills and qualifications needed to thrive as an operations manager supervisor, and why are they important?

To thrive as an Operations Manager Supervisor, you need strong organizational, leadership, and analytical skills, typically backed by a degree in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, project management software, and lean management certifications are often required. Exceptional communication, problem-solving abilities, and team-building skills help you effectively manage teams and workflow challenges. These competencies are crucial for optimizing operational efficiency, maintaining productivity, and ensuring team success.

What is the difference between Operations Manager Supervisor vs Operations Coordinator?

AspectOperations Manager SupervisorOperations Coordinator
CredentialsTypically requires a bachelor's degree in business, management, or related field; relevant certifications are a plusUsually requires a high school diploma or associate degree; some roles prefer certifications in office or project management
Work EnvironmentOversees multiple teams in manufacturing, logistics, or service industries; often in a supervisory role on-siteSupports daily operations, coordinates tasks, and communicates between teams; often in an office setting
Employer & Industry UsageCommon in manufacturing, retail, logistics, and service sectorsFound across various industries including retail, healthcare, and corporate offices

The Operations Manager Supervisor focuses on overseeing teams and ensuring operational efficiency, often with supervisory responsibilities. In contrast, the Operations Coordinator handles daily task coordination and communication, supporting the operations team without direct supervision. Both roles are essential but differ in scope and level of responsibility.

Is operations manager supervisor a high paying job?

Operations manager supervisors typically earn competitive salaries that vary by industry and location. They often have several years of experience, strong leadership skills, and may hold certifications such as Six Sigma or PMP, which can influence compensation. Overall, it is considered a well-paying management role within organizations.

What are the 7 roles of an operations manager supervisor?

An operations manager supervisor oversees daily business activities, manages staff, ensures operational efficiency, implements policies, monitors performance metrics, coordinates between departments, and maintains compliance with regulations. They often use management tools and require strong leadership and communication skills to optimize workflows and meet organizational goals.

What are popular job titles related to Operations Manager Supervisor jobs in Rochester, NY?

For Operations Manager Supervisor jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Operations Manager Supervisor jobs in Rochester, NY look for?

The top searched job categories for Operations Manager Supervisor jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Operations Manager Supervisor jobs?

Cities near Rochester, NY with the most Operations Manager Supervisor job openings:

Operations Manager Supervisor jobs near you
Infographic showing various Operations Manager Supervisor job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $62,610 per year, or $30.1 per hour.

Pharmacy Operations Manager

Walgreens

Rochester, NY • On-site

Full-time

Re-posted 22 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,204 frontline employees who took The Breakroom Quiz

98th of 112 rated pharmacies

Job description


  • Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
  • Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
  • Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
  • Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
  • Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
  • Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
  • At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
  • Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
  • Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
  • Accountable for completion of non-clinical patient calls.
  • Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
  • Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
  • Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
  • Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
  • Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
  • Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
  • Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
  • Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
  • Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
  • Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
  • Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
  • Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
  • Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
  • Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
  • Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
  • Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
  • Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

External Basic Qualifications
  • High School Diploma, GED, or equivalent.
  • PTCB or ExCPT certification (except in Puerto Rico).
  • Has one year of work experience as a pharmacy technician in a retail or hospital setting.
  • Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)

Preferred Qualifications
  • Previous people management/ leadership experience.
  • Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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