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Operations Manager Startup Jobs in Reston, VA (NOW HIRING)

Operations Manager

Fairfax, VA · On-site

$90K - $110K/yr

About the Company Sway is a fast-growing logistics and technology startup building next-generation ... About the Role We are hiring an Operations Manager to lead and optimize warehouse and delivery ...

Rover's Partner Operations Managers operate in a fast-paced, agile startup environment and are responsible for ensuring pet parents and pet caregivers receive world class customer service by coaching ...

Every Ranger at this stage is shaping our culture and way of life-from former CEOs and startup ... This role may also include managing the NYC Office and Operations Specialist as a direct report. We ...

... startup or fast-paced environment * Track record of independently managing projects and solving operational problems * Comfortable juggling multiple workstreams and wearing many hats * Strong ...

... startup or fast-paced environment * Track record of independently managing projects and solving operational problems * Comfortable juggling multiple workstreams and wearing many hats * Strong ...

We're looking for a detail-oriented, research-driven Civic Data Operations Manager to own the ... Ability to manage recurring workflows and shifting priorities in a fast-paced startup environment

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Operations Manager Startup information

See Reston, VA salary details

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$66K

$123.3K

How much do operations manager startup jobs pay per year?

As of Jun 1, 2026, the average yearly pay for operations manager startup in Reston, VA is $66,017.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $80,600.00 per year, depending on experience, location, and employer.

What is an Operations Manager Startup job?

An Operations Manager in a startup oversees daily operations, ensuring efficient processes across different departments. They manage logistics, improve workflows, and implement systems to support scaling. This role requires adaptability, problem-solving, and cross-functional collaboration to streamline operations in a fast-paced environment.

What are the key skills and qualifications needed to thrive in the Operations Manager Startup position, and why are they important?

Success as an Operations Manager in a startup requires strong organizational, analytical, and project management skills, often supported by a degree in business or a related field. Familiarity with productivity tools like Asana, Trello, and Google Workspace, as well as experience with ERP or CRM systems, is highly valuable. Outstanding adaptability, leadership, and communication skills help candidates excel in this fast-moving and often ambiguous environment. These abilities are vital to drive operational efficiency, coordinate across departments, and support rapid company growth.

What are some common challenges faced by Operations Managers in a startup environment?

Operations Managers in startups often face rapid changes in priorities, limited resources, and the need to build processes from the ground up. You may find yourself wearing multiple hats, adapting quickly to evolving business requirements, and problem-solving on the fly. Collaboration with founders and cross-functional teams is frequent, requiring strong relationship-building and negotiation skills. Embracing uncertainty and maintaining flexibility are key to thriving in this dynamic and rewarding role.
What are popular job titles related to Operations Manager Startup jobs in Reston, VA? For Operations Manager Startup jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Operations Manager Startup jobs in Reston, VA look for? The top searched job categories for Operations Manager Startup jobs in Reston, VA are:
What cities near Reston, VA are hiring for Operations Manager Startup jobs? Cities near Reston, VA with the most Operations Manager Startup job openings:
Operations Manager

Operations Manager

Sway

Fairfax, VA • On-site

$90K - $110K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 10 days ago


Job description

About the Company
Sway is a fast-growing logistics and technology startup building next-generation delivery and return solutions for e-commerce brands and 3PLs. We operate a network of driver partners paired with optimized local routes, powered by technology that creates a seamless, on-demand experience for customers that feels as easy as rideshare or food delivery.
Our mission is to make online shopping and returns effortless from start to finish by improving one of the most important parts of e-commerce-last-mile delivery. Sway is venture-backed by leading investors in LA and NYC, and supported by founders from companies like Allbirds, Warby Parker, Harry's, and thredUP, with a team that includes operators from companies like Uber and Pitney Bowes.
About the Role
We are hiring an Operations Manager to lead and optimize warehouse and delivery operations in the market. In this role, you'll work closely with the Head of Operations and Regional Manager to scale operations, improve efficiency, and ensure a seamless end-to-end customer experience.
You will oversee both warehouse operations and driver performance, helping manage a mix of W2 warehouse staff and independent contractor drivers. This role is highly hands-on and plays a critical part in building and refining the operational foundation of a fast-growing startup.
What You'll Do
  • Oversee daily warehouse and driver operations to ensure smooth execution of inbound and outbound workflows
  • Build, manage, and support a team of W2 warehouse staff and independent contractor drivers
  • Align driver capacity with demand to ensure coverage and efficiency
  • Monitor operational performance and key metrics to identify areas for improvement
  • Analyze daily operations and implement process improvements to increase speed and accuracy
  • Ensure a high standard of customer experience across deliveries, returns, and issue resolution
  • Work closely with the Head of Operations and HQ team to share feedback and drive operational improvements
  • Develop and refine workflows, tools, and processes to improve efficiency and scalability
  • Track and manage operational costs, supporting budget and performance accountability
  • Lead problem-solving efforts for operational issues, delays, and escalations
  • Foster a culture of accountability, ownership, and continuous improvement within the team

What We're Looking For
Required:
  • Bachelor's degree or 4+ years of relevant experience in logistics, warehouse operations, or operations management
  • 2-4+ years of experience managing teams, including contractors or frontline staff
  • Experience overseeing complex, fast-moving operational environments
  • Strong problem-solving skills with a focus on process improvement and execution
  • Ability to analyze performance data and translate insights into action
  • Excellent communication skills with the ability to report findings to senior leadership
  • Comfortable working in-person at a warehouse facility full-time
  • Strong ownership mindset with a hands-on, "lead from the floor" approach

Nice to Have:
  • Experience in a high-growth startup or fast-scaling environment
  • Familiarity with e-commerce logistics and returns operations
  • Proficiency in Excel, Google Sheets, or similar tools for analysis and reporting
  • Experience with data tools (e.g., Sigma or similar platforms)
  • Prior experience managing independent contractor driver networks

Why Join Sway
  • Be part of a fast-growing startup shaping the future of logistics
  • Comprehensive Health, Dental, and Vision Coverage (100% employee / 50% dependent coverage)
  • Unlimited PTO policy for flexibility and work-life balance
  • Employee stock options to share in company growth
  • Collaborative, high-energy work environment focused on teamwork and execution

The Sway Way
  • Embrace Change: We adapt quickly and turn challenges into opportunities
  • Every Package Matters: Accuracy and care drive everything we do
  • Trust Your Numbers: We rely on metrics to guide improvement
  • Seek Responsibility: We take responsibility and follow through
  • Low Ego, High Ambition: We work collaboratively and support each other

Operations | Washington D.C.
Location: Onsite at our Springfield, VA warehouse, serving the Washington D.C. area.
The pay range for this role is:
90,000 - 110,000 USD per year (Washington D.C. Returnmates)