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Operations Excellence Manager Jobs in Reston, VA

Qiagen

Manager, Operational Excellence

Germantown, MD · Hybrid

$110K - $135K/yr

As Manager, Operational Excellence, you will play a pivotal role in driving the transformation of ... Acting as a strategic partner to site leadership and reporting directly to the VP Operations NA ...

r.world

Operations Manager

Hyattsville, MD · On-site

$85K - $995K/yr

This person is a steward of operations excellence, six sigma methodologies, and continuous process improvement. The Manager will manage a team of Technicians, QA, and Driver. As Operations Manager ...

Ulta Beauty, Inc.

Operations Manager

Rockville, MD · On-site

This position requires a passion for operational excellence, a drive for results, the ability to ... Support all aspects of manager and associate professional development, including training ...

New

Colonial Parking Inc

OPERATIONS MANAGER

Washington, DC · On-site

$90 - $115/hr

OPERATIONS MANAGER Washington, DC, US 6 days ago Requisition ID: 1526 OPERATIONS MANAGER Location ... This role is accountable for ensuring operational excellence, financial discipline, client ...

KBR

Operations Manager

Washington, DC · On-site

$164K - $246K/yr

The Operations Manager works closely with engineering, cybersecurity, and program management teams to ensure operational excellence, compliance, and customer satisfaction. Roles and Responsibilities:

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Operations Excellence Manager information

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$32.3K

$66K

$123.3K

How much do operations excellence manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for operations excellence manager in Reston, VA is $66,017.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $80,600.00 per year, depending on experience, location, and employer.

What does an Operations Excellence Manager do?

An Operations Excellence Manager is responsible for improving business processes to enhance efficiency, quality, and productivity within an organization. They analyze current operational procedures, identify areas for improvement, and implement best practices and Lean methodologies. Their goal is to streamline operations, reduce costs, and ensure high standards of performance across departments. They often lead cross-functional teams and drive continuous improvement initiatives to achieve organizational goals.

How does an Operations Excellence Manager typically collaborate with cross-functional teams to drive process improvements?

An Operations Excellence Manager regularly works alongside departments such as production, quality, supply chain, and IT to identify inefficiencies and develop improvement strategies. This collaboration often involves facilitating workshops, leading process mapping sessions, and coordinating with team leads to implement best practices. Through effective communication and change management, the Operations Excellence Manager ensures alignment of goals and fosters a culture of continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as an Operations Excellence Manager, and why are they important?

To thrive as an Operations Excellence Manager, you need a strong background in process improvement, data analysis, and project management, typically supported by a degree in business, engineering, or a related field. Familiarity with Lean, Six Sigma methodologies, and ERP or process mapping software—as well as relevant certifications like Lean Six Sigma Green Belt or Black Belt—is often required. Exceptional leadership, communication, and change management skills set top performers apart in this role. These skills are crucial for driving operational efficiency, fostering team alignment, and sustaining continuous improvement initiatives across the organization.

What is the difference between Operations Excellence Manager vs Continuous Improvement Manager?

AspectOperations Excellence ManagerContinuous Improvement Manager
CredentialsTypically requires a bachelor's degree in engineering, business, or related field; certifications like Lean, Six Sigma are commonSimilar credentials; Lean, Six Sigma certifications often preferred
Work EnvironmentWorks across departments to optimize processes, often in manufacturing or large organizationsFocuses on process improvements, often in manufacturing, healthcare, or service industries
Employer & Industry UsageUsed by companies aiming for operational efficiency and quality improvementsUsed by organizations seeking continuous process enhancements and waste reduction

The Operations Excellence Manager and Continuous Improvement Manager roles share similar credentials and work environments, focusing on process optimization. However, the Operations Excellence Manager often has a broader scope, overseeing multiple initiatives across departments, while the Continuous Improvement Manager concentrates specifically on ongoing process improvements. Both roles are vital for organizations committed to operational efficiency and quality enhancement.

What are the most commonly searched types of Operations Excellence jobs in Reston, VA?

The most popular types of Operations Excellence jobs in Reston, VA are:

What are popular job titles related to Operations Excellence Manager jobs in Reston, VA?

For Operations Excellence Manager jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Operations Excellence Manager jobs in Reston, VA look for?

The top searched job categories for Operations Excellence Manager jobs in Reston, VA are:

What cities near Reston, VA are hiring for Operations Excellence Manager jobs?

Cities near Reston, VA with the most Operations Excellence Manager job openings:

Operations Excellence Manager jobs near you

Vice President, Global Services Operations & Excellence

Fluence

Arlington, VA • Remote

Full-time

Posted 16 days ago

Key responsibilities

  • Lead and improve the operating model to enable safe, consistent, efficient, and scalable service delivery across the enterprise.

  • Own the global operational infrastructure, including standards, governance, cybersecurity, and reliability to support service operations.

  • Oversee the strategy, governance, and continuous improvement of service platforms and digital operations to enhance service delivery and asset performance.

Job description

Fluence (Nasdaq: FLNC)is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visitfluenceenergy.com.

Job Description:

Vice President, Global Service Operations & Excellence

Reports to: Brian Perusse, Vice President, Global Head of Services and Digital

ABOUT THE POSITION

The Vice President, Services Operations & Excellence serves as Fluence's executive leader responsible for leading and improving the operating model that enables safe, consistent, efficient, and scalable service delivery across the enterprise that is required to maximize the lifetime value of our customers' energy assets. This role balances operational rigor, intelligent automation, digital enablement, governance, workforce capability, and continuous improvement to improve productivity, service quality, customer outcomes, and business performance.

Reporting to the Vice President, Global Head of Services and Digital, this executive is accountable for the operational capabilities, technology platforms, governance, standards, and organizational readiness that enable regional Services organizations to execute successfully. Working closely with Product Management, Customer Success, Projects, Supply Chain, IT, and regional Services and Digital leaders, this role continuously improves how Services operates by leveraging data, automation, predictive analytics, and emerging AI capabilities to strengthen execution and deliver measurable business outcomes.

Key Responsibilities

Operational Excellence

  • Own the global operational infrastructure backbone, ensuring consistent execution through clear standards, governance, and best practices including ITIL across all regions.
  • Lead continuous improvement initiatives, leveraging automation, analytics, and AI to simplify operations, increase productivity, and improve customer outcomes.
  • Establish and manage operational performance metrics and KPIs to drive accountability, operational effectiveness, and business performance.

Global Infrastructure, Security Management, & OT Governance

  • Own the global operational infrastructure backbone supporting global Services and Digital operations, including cloud environments, enterprise and OT systems, lifecycle management, patching, access management, reliability, and scalability.
  • Lead the Services operational cybersecurity program, ensuring effective security controls, vulnerability management, monitoring, incident response, and IT/OT access governance across customer and Fluence-managed environments.
  • Establish and govern OT standards, cybersecurity compliance programs, and risk management frameworks, ensuring secure operations, regulatory alignment, and consistent deployment practices across all regions.

Fleet Performance & Reliability

  • Lead Fleet Optimization, Maintenance Engineering, and Reliability Engineering activities to improve fleet reliability, system availability, and customer outcomes.
  • Provide global technical leadership for complex network, controls, software, and asset performance issues, ensuring rapid diagnosis, root-cause resolution, & deployment of fleet-wide improvements.
  • Leverage operational intelligence, predictive analytics, and continuous improvement programs to optimize maintenance strategies, reduce operational risk, and improve lifecycle asset performance.

Service Platforms Development

  • Own the strategy, governance, and continuous improvement of Service Operations platforms, including Service Console, Customer Portal, workflow automation, operational analytics, and field technologies.
  • Establish governance for platform adoption, process consistency, and data integrity while preparing the organization for emerging AI-enabled capabilities.
  • Ensure operational platforms support standardized business processes, operational visibility, high-quality data, and scalable service delivery.

Digital Operations & Fleet Intelligence

  • Lead the Digital Service Center, RMDC, and Digital Operations functions, ensuring scalable onboarding, remote operations, and operational support for Fluence and third-party assets globally.
  • Provide 24/7 fleet monitoring, diagnostics, performance reporting, and remote issue resolution that improve asset availability, reliability, and customer outcomes across the global fleet.
  • Leverage performance analytics, operational intelligence, automation, and AI-enabled insights to identify trends, accelerate problem resolution, optimize fleet performance, and continuously improve service delivery.

Capability and Training Development

  • Establish competency frameworks, technical training, certification programs, and knowledge management practices that strengthen workforce capability.
  • Build organizational capability that enables employees to effectively leverage intelligent automation, AI-enabled tools, and digital technologies while maintaining strong technical expertise.

Cross-Functional Leadership

  • Partner closely with Product, Engineering, and Supply Chain (GID), Customer Success, Finance, IT, and zonal Services and Digital leaders to ensure operational capabilities evolve in alignment with business priorities.
  • Champion a One Fluence operating model that integrates people, process, technology, automation, and data to improve execution and customer outcomes.
  • Influence enterprise priorities through operational insights, performance analytics, and technology-enabled continuous improvement.

Leadership

  • Serve as a member of the Global Services Leadership Team.
  • Build and develop a high-performing organization focused on operational excellence, accountability, innovation, collaboration, and measurable business results that can scale to meet future business needs.
  • Foster a culture that embraces continuous improvement, intelligent automation, AI adoption, and data-driven decision-making while maintaining operational excellence.

Qualifications

  • 15+ years of progressive executive leadership experience in services operations, operational excellence, field service, industrial operations, engineering operations, or technology-enabled service organizations.
  • Demonstrated success establishing and scaling operating models that improve productivity, operational performance, customer outcomes, and organizational capability.
  • Experience leading digital transformation initiatives involving workflow automation, predictive analytics, AI-enabled technologies, enterprise platforms, or intelligent operations.
  • Strong understanding of operational governance, continuous improvement methodologies, workforce capability development, and enterprise performance management.
  • Experience partnering across multiple functions, including Product Management, Engineering, Customer Success, Supply Chain, IT, and regional operations to deliver enterprise-wide transformation.
  • Bachelor's degree in Engineering, Business, Operations Management, or related field required.
  • MBA or advanced degree preferred.

Key Competencies

  • Operational executive with exceptional business and systems thinking capabilities.
  • Proven ability to balance operational discipline with innovation and technology adoption.
  • Strong leadership skills with the ability to influence complex, cross-functional organizations.
  • Data-driven decision maker who leverages analytics, automation, and AI-enabled insights to improve operational performance.
  • Strategic thinker capable of translating digital technologies into measurable value.
  • Strong people leader with a demonstrated ability to build high-performing teams and organizational capability.
  • Comfortable leading transformation while driving governance, accountability, execution, and continuous improvement.

Our Culture

At Fluence, our culture is the foundation that drives our ambitious growth strategy and fuels our mission to transform the future of energy. Our core cultural pillars empower us to innovate, collaborate, and lead with purpose, ensuring we continue to deliver unparalleled value to our customers and the world.

Unleash Voices

We believe every voice matters. We encourage openness, active listening, and decisive action to create a culture where everyone has the opportunity to contribute to our success. We foster an environment where diverse perspectives are heard and valued, driving innovation and progress.

Customer Fluent

Our customers are at the heart of everything we do. We're committed to delivering exceptional value that exceeds expectations by understanding our customers' needs and adapting swiftly to meet them. Our deep focus on customer satisfaction drives us to continuously improve and innovate.

Infinite Impact

We are committed to creating the impossible. We push boundaries to deliver sustainable, game-changing solutions that shape a brighter, more energy-efficient future for all. Our team is passionate about making a lasting impact that will resonate for generations to come.

All In

We are all in for growth. Our teams are relentlessly focused on identifying and seizing opportunities that propel us forward. We embrace an ownership mindset, pushing ourselves and each other to accelerate progress and create lasting success.

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