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Operations Dispatcher Jobs (NOW HIRING)

First Student

Dispatcher

Memphis, TN

$20/hr

The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes ... Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager

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How much do operations dispatcher jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for operations dispatcher in the United States is $21.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $23.80 per hour, depending on experience, location, and employer.

What is the difference between Operations Dispatcher vs Logistics Coordinator?

AspectOperations DispatcherLogistics Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may require CDL or dispatch certificationsHigh school diploma; certifications in logistics or supply chain management are common
Work EnvironmentTransportation companies, fleet management, delivery servicesWarehouses, shipping companies, supply chain departments
Employer & Industry UsageTransportation, freight, delivery servicesLogistics, supply chain, distribution centers
Common Search & Comparison IntentUnderstanding dispatch roles in transportationCoordinating shipments and supply chain activities

The main difference between an Operations Dispatcher and a Logistics Coordinator lies in their focus areas. Operations Dispatchers primarily manage vehicle dispatching and routing within transportation services, while Logistics Coordinators oversee broader supply chain activities, including shipment planning and coordination. Both roles require similar credentials and are integral to logistics and transportation industries, but their specific responsibilities and work environments differ.

What are the key skills and qualifications needed to thrive as an Operations Dispatcher, and why are they important?

To thrive as an Operations Dispatcher, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring additional logistics or dispatching certifications. Familiarity with dispatch software, GPS tracking systems, and communication tools such as two-way radios is typically required. Excellent multitasking, problem-solving, and interpersonal communication abilities set top performers apart in this role. These skills are crucial for efficiently coordinating operations, ensuring timely responses, and maintaining smooth workflow in fast-paced environments.

What are some common challenges Operations Dispatchers face, and how can they effectively manage them?

Operations Dispatchers often encounter challenges such as handling high call volumes, managing multiple tasks simultaneously, and responding quickly to unexpected changes or emergencies. To manage these effectively, strong organizational skills, the ability to prioritize tasks, and clear communication with team members are essential. Utilizing dispatch software and maintaining calm under pressure can also help ensure smooth operations and timely decision-making.

What does an Operations Dispatcher do?

An Operations Dispatcher is responsible for coordinating and managing the movement of people, vehicles, or goods within an organization. They communicate with drivers, field staff, or other personnel to ensure efficient scheduling and problem resolution. Their main duties include monitoring operations, responding to emergencies, and optimizing routes or workflows to maintain smooth daily operations. Dispatchers often use specialized software and must remain calm under pressure while handling multiple tasks simultaneously.
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Who are the top companies hiring for Operations Dispatcher jobs? The top employers for Operations Dispatcher jobs are:
What states have the most Operations Dispatcher jobs? States with the most job openings for Operations Dispatcher jobs include:
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What are popular job titles related to Operations Dispatcher jobs? For Operations Dispatcher jobs, the most frequently searched job titles are:
Operations Dispatcher jobs near you
Infographic showing various Operations Dispatcher job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $45,587 per year, or $21.9 per hour.
Security Operations Dispatcher II

Security Operations Dispatcher II

Texas Children's Hospital

Austin, TX • On-site

$15.75 - $20.75/hr

Full-time

Posted 23 days ago

Texas Children's Hospital rating

8.3

Company rating: 8.3 out of 10

Based on 172 frontline employees who took The Breakroom Quiz

75th of 1,002 rated hospitals

Job description

We're searching for a Security Dispatcher II, someone who works well in a fast-paced setting. In this position you will provide sound and reliable judgment in analyzing and solving operational problems with facility systems. To understand the fundamental aspects of, and use, ARD (Automated Remote Diagnostic) tools to remotely diagnose and resolve facility operational problems. To use technical knowledge of HVAC, Refrigeration Systems, Fire Alarm Systems, Energy Management Systems, Utility Distributions Systems, and associated Automation tools to support Facilities Operations' and hospital operational and safety objectives.

Think you've got what it takes?

Job Duties & Responsibilities

  • Provides diagnostic analysis of facility problems to resolve or assist Technician with resolution. 
  • Performs diagnostic/troubleshooting using remote diagnostics to determine the scope of a problem, the level of urgency, technical manpower required, and any special tools or equipment needed. 
  • Performs lower-level program changes for all BAS system controllers (i.e., holiday/permanent schedules, limit changes, off sets etc.) following organizational guidelines and procedures. 
  • Monitors Building Automation System (BAS) to include fire protection, medical air/gas, refrigeration, pneumatic tube, and other utility systems to ensure operational and environmental safety. 
  • Responds appropriately to system events and alarms by identifying source/s of problem, performing required online adjustments, and/or providing field technicians with appropriate information to resolve problem. 
  • Provides technical support to field service personnel to ensure work is performed quickly and efficiently. 
  • Documents resolution status of events, alarms, and diagnosed problems.  
  • Monitors daily operational logs and systems of equipment and Public Safety announcements. 
  • Demonstrates ownership for responsibilities in assigned area and other designated areas. 
  • Demonstrates accountability for customer service and professional behavior through personal work ethic, teamwork, and effective communication skills. 

Skills & Requirements

  • Required 5 years Dispatch, security, police, or facilities (mechanical, electrical, security, etc.) experience 
    Preferred 2 years of hospital experience 
  •  Required H.S. Diploma or GED 
    • Associate degree preferred  
  • Preferred Licenses/Certifications 
  • STATENG1 - Stationary Engineer, 1st Grade by the City of Houston 
  • JRNYHVAC - Journeyman's License HVAC by the State of Texas 
  • JRNYPLUM - Journeyman's License Plumbing by the State of Texas 
  • JRNYELEC - Journeyman's License Electricl by the State of Texas 
  • NICET II - Nicet Level II by the by the National Institute for Certification in Engineering Technologies 
  • SMT - Systems Maintenance Technician by the BOMI International 
  • SMA - Systems Maint Administrator by the BOMI International 
     

Texas Children's presence in Austin helps support a pediatric population of more than half a million and keeps kids healthy and happy from birth to adulthood. Texas Children's first health care location in Austin, Texas Children's Urgent Care West Gate, opened in March 2018, providing high quality pediatric-focused care after hours and on weekends. There are now more than 15 Texas Children's Pediatric primary care practices in the greater Austin area providing full-service family care including routine childhood immunizations, well visits, and sick care. Our Specialty Care Center in Austin includes a multidisciplinary group of pediatric specialists committed to providing comprehensive care across a wide spectrum of services. Texas Children's Hospital North Austin, is our new state-of-the-art facility providing world-class pediatric and maternal care to Austin families.

To join our community of more than 15,000 dedicated team members, visit texaschildrenspeople.org.

Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

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