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Operations Associate Jobs in Boston, MA (NOW HIRING)

Pembroke & Co., Inc.

Operations Associate

Boston, MA · On-site +1

$45K/yr

Founded in 2015, Pembroke & Co. is the superior solution for loss prevention, operational excellence, and consulting. We have a culture built on the ethics and morals of the highest standard. We are ...

Project Bread

People Operations Associate

East Boston, MA · On-site

$56K - $60K/yr

ThePeople Operations Associate is a key contributor to Project Bread's people-centered workplace, which has earned recognition as a Top Place to Work by The BostonGlobetwo years running. This role ...

Topsort

Strategy & Operations Associate

Boston, MA

What is this role like We're looking for a motivated, energetic, and self-directed Strategy & Operations Associate to join our growing team in Boston/Somerville as part of the Operations team ...

Sephora

Operations Associate - Part Time

Boston, MA · On-site

$21.75 - $23.36/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...

Sephora

Operations Associate - Part Time

Chestnut Hill, MA · On-site

$19.80 - $22.90/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...

Sephora

Operations Associate - Part Time

Burlington, MA · On-site

$19.80 - $22.90/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...

Sephora

Operations Associate - Part Time

Natick, MA

$19.80 - $22.90/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...

Sephora

Operations Associate - Part Time

Hingham, MA · On-site

$19.80 - $26/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...

Sephora

Operations Associate - Part Time

Natick, MA · On-site

$19.80 - $22.90/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising ...

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How much do operations associate jobs pay per hour?

As of May 31, 2026, the average hourly pay for operations associate in Boston, MA is $28.55, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $32.93 per hour, depending on experience, location, and employer.

What Is an Operations Associate?

An operations associate provides support to the operations manager, either individually or as part of a team. As an operations associate, you assist with a variety of duties necessary to the basic operations of your employer, so your responsibilities depend to some degree on the industry in which you work—retail, healthcare, travel, manufacturing, or corporate offices. You handle clerical and administrative tasks, like employee scheduling, product management, and ordering supplies. You also monitor and assist with customer service, sales, and marketing initiatives.

What are the key skills and qualifications needed to thrive as an Operations Associate, and why are they important?

To thrive as an Operations Associate, you need strong organizational skills, attention to detail, and a solid understanding of business processes, typically supported by a bachelor's degree in business or a related field. Familiarity with enterprise resource planning (ERP) systems, data analysis tools, and office productivity software is often required. Excellent problem-solving, communication, and teamwork abilities help you adapt to changing priorities and coordinate effectively across departments. These skills ensure smooth daily operations, efficiency, and the ability to swiftly resolve issues within the organization.

What are some common challenges faced by Operations Associates, and how can they effectively manage them?

Operations Associates often encounter challenges such as juggling multiple tasks with tight deadlines, adapting to changing priorities, and ensuring efficient communication across different departments. To manage these effectively, it’s important to develop strong organizational skills, maintain flexibility, and proactively communicate with team members and supervisors. Utilizing project management tools and regularly seeking feedback can also help in staying on top of responsibilities and continuously improving performance.

What does an Operations Associate do?

An Operations Associate supports the daily functions of a business by ensuring that processes run smoothly and efficiently. Their responsibilities often include coordinating workflow, managing inventory, maintaining records, and assisting with administrative tasks. They may also help with process improvements and problem-solving to optimize operations. Operations Associates work closely with various departments to ensure that organizational goals are met and that operations comply with company policies and industry regulations.
More about Operations Associate jobs
What are the most commonly searched types of Operations jobs in Boston, MA? The most popular types of Operations jobs in Boston, MA are:
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What cities near Boston, MA are hiring for Operations Associate jobs? Cities near Boston, MA with the most Operations Associate job openings:
Operations Associate jobs near you
Operations Associate

Operations Associate

Pembroke & Co., Inc.

Boston, MA • On-site, Remote

$45K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

Benefits:
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

About Pembroke & Co.:
Founded in 2015, Pembroke & Co. is the superior solution for loss prevention, operational excellence, and consulting.
We have a culture built on the ethics and morals of the highest standard. We are self-starters, resourceful innovators, and creative thinkers. We believe in transparency with our clients as well as with our team members. Open discussions where everyones voice is heard are the key to our strong foundation.
Position Overview:
The Video & Data Analyst is the backbone of our operations department. Analysts are responsible for reviewing, monitoring, and analyzing transaction data, video feed, financial reports and social media reviews for numerous establishments. This may include: restaurants, bars, hotels, convenience stores, trades, etc.
Analysts have a thorough understanding of the businesses we support and find ways to bring value to our clients every day.
Job Responsibilities:
  • Monitor, review and analyze video surveillance and point-of sales (POS) transaction data for discrepancies, internal theft, fraud, etc.
  • Analyze business trends through video surveillance to determine ways the business can improve sales, customer counts, shrink, profits, and the customer experience.
  • Monitor for social media reviews through numerous platforms for useful information tied to sales, brand reputation, and customer satisfaction.
  • Compile and deliver reports of findings with detailed information and still pictures.
  • Conduct pre-delivery reviews of reports for accuracy and value, utilizing discretion and independent judgement.
  • Meets deadlines and deliverables consistently, while maintaining high-quality standards.
  • Assist with ad-hoc requests from clients in a timely and accurate manner.
  • Additional tasks as required.
Qualifications:
  • Bachelors degree in business, communications, psychology, criminal justice, finance, mathematics, or a related field is required.
  • Experience in loss prevention, law enforcement, human resources, customer service, legal services, or consulting is preferred. Prior experience in hospitality or retail is encouraged.
  • Experience utilizing CCTV video surveillance is a plus.
  • Proficient with MS Office applications.
  • Demonstrates discretion; understands the importance of sensitive and confidential material.
  • Strong attention to detail with an investigative mindset; enjoys identifying issues, uncovering patterns, and delivering actionable insights to clients.
  • Ability to work independently and as part of a team.
  • Excellent verbal and written communication.

Flexible work from home options available.