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How much do operations associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for operations associate in Kentucky is $22.79, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $26.30 per hour, depending on experience, location, and employer.

What Is an Operations Associate?

An operations associate provides support to the operations manager, either individually or as part of a team. As an operations associate, you assist with a variety of duties necessary to the basic operations of your employer, so your responsibilities depend to some degree on the industry in which you work—retail, healthcare, travel, manufacturing, or corporate offices. You handle clerical and administrative tasks, like employee scheduling, product management, and ordering supplies. You also monitor and assist with customer service, sales, and marketing initiatives.

What are the key skills and qualifications needed to thrive as an Operations Associate, and why are they important?

To thrive as an Operations Associate, you need strong organizational skills, attention to detail, and a solid understanding of business processes, typically supported by a bachelor's degree in business or a related field. Familiarity with enterprise resource planning (ERP) systems, data analysis tools, and office productivity software is often required. Excellent problem-solving, communication, and teamwork abilities help you adapt to changing priorities and coordinate effectively across departments. These skills ensure smooth daily operations, efficiency, and the ability to swiftly resolve issues within the organization.

What are some common challenges faced by Operations Associates, and how can they effectively manage them?

Operations Associates often encounter challenges such as juggling multiple tasks with tight deadlines, adapting to changing priorities, and ensuring efficient communication across different departments. To manage these effectively, it’s important to develop strong organizational skills, maintain flexibility, and proactively communicate with team members and supervisors. Utilizing project management tools and regularly seeking feedback can also help in staying on top of responsibilities and continuously improving performance.

What does an Operations Associate do?

An Operations Associate supports the daily functions of a business by ensuring that processes run smoothly and efficiently. Their responsibilities often include coordinating workflow, managing inventory, maintaining records, and assisting with administrative tasks. They may also help with process improvements and problem-solving to optimize operations. Operations Associates work closely with various departments to ensure that organizational goals are met and that operations comply with company policies and industry regulations.
More about Operations Associate jobs
What are the most commonly searched types of Operations jobs in Kentucky? The most popular types of Operations jobs in Kentucky are:
What are popular job titles related to Operations Associate jobs in Kentucky? For Operations Associate jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Operations Associate jobs in Kentucky look for? The top searched job categories for Operations Associate jobs in Kentucky are:
What cities in Kentucky are hiring for Operations Associate jobs? Cities in Kentucky with the most Operations Associate job openings:
Operations Associate jobs near you
Infographic showing various Operations Associate job openings in Kentucky as of May 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $47,411 per year, or $22.8 per hour.
Product Support & Operations Associate

Product Support & Operations Associate

NEUROVATIVE DIAGNOSTICS LLC

Louisville, KY

Full-time

Posted 10 days ago

Job description

The Product Support & Operations Associate is a key onsite member of the LNC Louisville Operations team. The purpose of this role is to facilitate customer and operations success by:

  • Managing inventory including receiving goods, shipping goods to customers and performing inventory counts
  • Assist in managing facilities
  • Operating within the Louisville Quality Management System (QMS)
  • Applying a deep and effective knowledge of Lifelines’ products and business processes to support customers in their use

Responsibilities

Inventory management

  • Receiving, packing, preparing and shipping inventory
  • Coordinating purchase and customer orders
  • Monitoring and managing inventory levels
  • Processing returns to the manufacturer (RMA)

Shipping

  • Use various shipping software to create incoming and outgoing AWB labels for orders and returns
  • Properly pack and label ingoing and outgoing orders, ensure a pickup is scheduled

Purchases processing and inventory management

  • Inspect incoming goods and receive them into inventory
  • Take part in periodic inventory counts
  • Keep inventory well-organized

Facility management

  • Ensure facilities are well kept and looked after, and managed in accordance with the QMS

Returns

  • Follow procedures as communicated by the device manufacturer to communicate reported queries and issues with equipment
  • Inspect and test incoming returns for reported defects
  • When required, return equipment to the manufacturer in line with their guidelines
  • Submit requests to Finance to arrange repairs with overseas manufacturers. Log results of inspections in Sugar CRM
  • Update equipment records with new information related to queries and/or returns

Remote Support

  • Use TeamViewer (remote desktop tool) to remote into customer computers, to address issues with EEG software and general desktop support
  • Answer customer inquiries via phone, e-mail or other methods
  • Determine the billable status/ warranty coverage of support issues resulting in a case
  • Accurately log calls and customer interactions in coordination with procedures outlined in the QMS

Case/Ticket Management

  • Create case entries in Sugar CRM software
  • Track details and progression of customer queries and issues within the case, to include serial numbers of all equipment involved
  • Log any shipping details such as tracking numbers and scans of the AWB label. Associate equipment records with the case via linking and create device movement histories and notes with any information that can be saved electronically

Adhoc

  • Perform operations tasks where directed and necessary on an adhoc basis

Qualifications

  • Strong written and verbal communication skills
  • Excellent organization and attention to detail
  • Ability to manage multiple priorities and deadlines
  • Problem solving mindset and ability to troubleshoot issues independently
  • Microsoft Office Suite required
  • Associate's degree required, Bachelor's degree preferred; relevant experience can substitute for a degree
  • Technical customer service experience preferred

Physical Requirements

  • Ability to lift, carry, and move packages and equipment weighing up to 50 lbs
  • Ability to spend approximately 50% of the workday sitting and 50% standing or walking
  • Ability to regularly bend, stoop, reach, and handle inventory items
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential physical functions.

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