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Operations Assistant Jobs in Massachusetts (NOW HIRING)

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Operations Assistant information

See Massachusetts salary details

$12

$21

$33

How much do operations assistant jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for operations assistant in Massachusetts is $21.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $24.42 per hour, depending on experience, location, and employer.

What is the difference between Operations Assistant vs Administrative Assistant?

AspectOperations AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer certifications in office managementHigh school diploma; often requires proficiency in office software
Work EnvironmentCorporate offices, warehouses, or production facilitiesOffice settings, reception areas
Employer & Industry UsageManufacturing, logistics, retail, corporateCorporate, government, nonprofit, small businesses
Common Search & ComparisonOperations Assistant vs Administrative Assistant

The main difference is that Operations Assistants focus on supporting daily operational functions, logistics, and process improvements, often in more technical or production environments. Administrative Assistants primarily handle clerical tasks, scheduling, and office management. Both roles require organizational skills and basic office credentials, but Operations Assistants tend to work more closely with operational teams and processes.

What are the key skills and qualifications needed to thrive as an operations assistant, and why are they important?

To excel as an Operations Assistant, you typically need strong organizational skills, attention to detail, and a foundational understanding of business administration, often supported by an associate's or bachelor's degree. Familiarity with office software like Microsoft Office Suite, project management tools, and basic database systems is commonly required. Excellent communication, time management, and problem-solving abilities help individuals stand out in this role. These skills ensure efficient support for daily operations, smooth workflow, and effective coordination across teams.

Is operations assistant a high paying job?

The operations assistant role typically offers a moderate salary that varies by industry, location, and experience level. It is generally considered an entry- to mid-level position, with higher pay potential for those with specialized skills or certifications in areas like logistics or project management.

What is an operations assistant?

An operations assistant takes care of a variety of administrative and clerical responsibilities for an organization. Their purpose is to help ensure the business runs smoothly by resolving customer complaints, training employees, and assisting management. As an operations assistant, you can work in a wide variety of industries, and your specific duties vary depending upon the job field. This career requires industry-specific work experience, as well as strong interpersonal skills. Some medical employers require additional qualifications, such as an associate degree in a related field.

How much do operations assistants make in the US?

Operations assistants in the US typically earn an average annual salary of around $35,000 to $45,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in specialized fields can earn higher wages. Many roles also offer benefits such as health insurance and paid time off.

What are some common challenges operations assistants face, and how can they effectively manage them?

Operations Assistants often juggle multiple tasks simultaneously, such as coordinating schedules, processing documentation, and supporting various departments. One common challenge is managing shifting priorities while maintaining attention to detail. To succeed, it's important to develop strong organizational skills, use digital tools to track tasks, and communicate proactively with team members. Regular check-ins with supervisors and colleagues can also help ensure alignment and prevent bottlenecks.
More about Operations Assistant jobs

What are the most commonly searched types of Operations jobs in Massachusetts?

The most popular types of Operations jobs in Massachusetts are:

What are popular job titles related to Operations Assistant jobs in Massachusetts?

For Operations Assistant jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Operations Assistant jobs in Massachusetts look for?

The top searched job categories for Operations Assistant jobs in Massachusetts are:

What cities in Massachusetts are hiring for Operations Assistant jobs?

Cities in Massachusetts with the most Operations Assistant job openings:

Operations Assistant jobs near you
Infographic showing various Operations Assistant job openings in Massachusetts as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $45,019 per year, or $21.6 per hour.

Sales & Operations Assistant

ACT Lighting Inc

Leominster, MA • On-site

$22 - $25/hr

Full-time

Re-posted 10 days ago

Job description


Sales & Operations Assistant

ACT ENTERTAINMENT

JOB DESCRIPTION

DEPARTMENT: Operations FLSA: Non-Exempt

REPORTS TO: Engineer EFFECTIVE DATE: Oct. 15, 2025

SUMMARY: This position is responsible for assisting with the day-to-day administrative, operational and quality assurance requirements related to operations of the wire facility. This person will ensure smooth day-to-day operations for office administration, customer service, billing & invoicing, as well as quality control.

DUTIES AND RESPONSIBILITIES:

  • Acknowledges and processes purchase orders from customers by verifying due dates, confirming shipment destinations and methods.
  • Enters purchase orders in a timely manner into AX system entry to develop sales orders.
  • Partners with production leadership to process paperwork for staff members.
  • Follows-up with customer inquiries regarding production and shipping dates.
  • Prepares shipment paperwork, such as packing lists, barcoding, and pro-forma invoices, entering quantities against the pick slips for packing slip generation.
  • Understands each customer’s shipment requirements, adjusting as needed.
  • Partners with Materials Supervisor to ensure staffing scans in production each shift.
  • Creates production packages for Materials Supervisor to add to Microsoft AX.
  • Partners with Engineer for updates on QC manuals and utilizing digital storage for documents.
  • Understands shop paperwork, modifying as needed under the direction of the Engineer.
  • Prepares freight request templates and emails for distribution to required parties.
  • Follows-up with customers on shipping information, including bills of lading, etc.
  • Utilizes ERP system to confirm available material for billing, invoicing properly by adjusting sales order entries and issuing credits if required.
  • Partners with Engineering regarding quality and requirements needed by customers.

SUPERVISORY RESPONSIBILITIES:

  • None

QUALIFICATIONS:

  • Minimum 2-3 years knowledge and experience in administrative and quality control requirements; previous wire & cable industry a plus.
  • Strong technical proficiency, with previous industry knowledge to manage workflows efficiently.
  • Ability to communicate clearly, both verbally and written.
  • Ability to problem solve and adapt to change quickly, identifying issues and discrepancies and implementing solutions.
  • Ability to build relationships with customers and colleagues in an effective and professional manner.
  • Strong knowledge of auditing techniques, compliance standards and process improvement.
  • Strong organizational skills
  • Proficiency in ERP and Microsoft Office.
  • Minimum 2-3 years of administrative experience.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

  • Occasionally required to stand.
  • Occasionally required to walk.
  • Continually required to utilize hand and finger dexterity.
  • Frequently works near moving mechanical parts.
  • While performing the duties of this job, the noise level in the work environment is usually quiet to loud.
  • The employee must lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include: close vision; distance vision; color vision; peripheral vision; depth perception and ability to adjust focus.
  • Additional remarks regarding work environment: Required PPE when on production floor.

COMPANY VALUES:

  • Deliver Legendary Service: It’s all about the experience. With every experience, do the little things, as well as the big things, that surprise people. Make every interaction stand out for its helpfulness. Create the “WOW” factor that turns customers into raving fans. This includes both internal and external customers.
  • Do the Right Thing, always: Demonstrate an unwavering commitment to doing the right thing in every action you take, and, in every decision, you make, especially when no one’s looking. Always tell the truth, no matter the consequences. If you make a mistake, own up to it, apologize, and make it right.
  • Practice Blameless Problem-Solving: Demonstrate a relentless solution focus, rather than pointing fingers or dwelling on problems. Identify lessons learned and use those lessons to improve ourselves and our processes so we don’t make the same mistake twice. Get smarter with every mistake. Learn from every experience.
  • Contribute to Profit: We’re in business delivering value for our customers while making money. We all play a role in building revenue that exceeds our expenses. Look for ways to increase our sales, develop new customers, and control our expenses.
  • Honor Commitments: Do what you say you’re going to do, when you say you’re going to do it. This includes being on time for all phone calls, appointments, and meetings. If a commitment can’t be fulfilled, notify others early and agree on a new deliverable to be honored.
  • Embrace Change and Growth: What got us here is not the same as what will get us to the next level. Get outside your comfort zone, rather than stubbornly hanging on to old ways of doing things. Be excited by the possibilities that change, and growth bring. Be flexible.
  • Be Positive: You have the power to choose your attitude. Choose to be joyful, optimistic, and enthusiastic. See the good in others. Your attitude is contagious. Spread optimism and positive energy.
  • Keep Things Fun: While our passion for excellence is real, remember that the world has bigger problems than the daily challenges that make up our work. Stuff happens. Keep perspective. Don’t take things personally or take yourself too seriously. Laugh every day.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.




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