1

Operations Advocate Jobs in Florida (NOW HIRING)

Patient Advocate Part-Time

Ocala, FL

$16 - $20.50/hr

Patient Advocates also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines. Duties and Responsibilities

Patient Advocate Part-Time

Fort Myers, FL

$16.50 - $21.50/hr

Patient Advocates also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines. Duties and Responsibilities

Patient Advocate Part-Time

Dania Beach, FL · On-site

$16.25 - $21/hr

Patient Advocates also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines. Duties and Responsibilities

Patient Advocate (Part-Time)

Orlando, FL

$16.50 - $21.50/hr

Patient Advocates also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines. Duties and Responsibilities

Patient Advocate Part-Time

Cape Coral, FL · On-site

$15.75 - $20.50/hr

Patient Advocates also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines. Duties and Responsibilities

Patient Advocate Part-Time

Tampa, FL · On-site

$16.75 - $21.75/hr

Patient Advocates also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines. Duties and Responsibilities

Patient Advocate Part-Time

Ocala, FL · On-site

$16.50 - $21.50/hr

Patient Advocates also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines. Duties and Responsibilities

Patient Advocate Part-Time

Fort Myers, FL · On-site

$16.50 - $21.50/hr

Patient Advocates also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines. Duties and Responsibilities

Patient Advocate Part-Time

Palm Bay, FL · On-site

$15.25 - $19.75/hr

Patient Advocates also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines. Duties and Responsibilities

Patient Advocate Part-Time

Port Charlotte, FL · On-site

$14.75 - $19/hr

Patient Advocates also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines. Duties and Responsibilities

Patient Advocate Part-Time

Lake City, FL · On-site

$12.50 - $16.25/hr

Patient Advocates also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines. Duties and Responsibilities

Patient Advocate Part-Time

Merritt Island, FL · On-site

$15.50 - $20/hr

Patient Advocates also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines. Duties and Responsibilities

Patient Advocate Part-Time

Pinellas Park, FL · On-site

$15.50 - $20/hr

Patient Advocates also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines. Duties and Responsibilities

Patient Advocate Part-Time

Palm Bay, FL · On-site

$15.25 - $19.75/hr

Patient Advocates also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines. Duties and Responsibilities

Patient Advocate Part-Time

Fort Myers, FL

$16.50 - $21.50/hr

Patient Advocates also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines. Duties and Responsibilities

Patient Advocate Part-Time

Winter Haven, FL · On-site

$15.50 - $20/hr

Patient Advocates also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines. Duties and Responsibilities

Patient Advocate Part-Time

Spring Hill, FL

$15.25 - $19.75/hr

Patient Advocates also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines. Duties and Responsibilities

Patient Advocate Part-Time

Longwood, FL · On-site

$15.50 - $20/hr

Patient Advocates also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines. Duties and Responsibilities

Showing results 41-60

Operations Advocate information

What is an operations advocate?

Operations Advocates are professionals who support and improve the processes within an organization to ensure efficient day-to-day operations. They often act as a liaison between different teams, identify operational challenges, and implement solutions to enhance productivity and workflow. Their role may include analyzing data, coordinating projects, and ensuring compliance with company policies and procedures. Operations Advocates play a key role in optimizing business practices and supporting organizational goals.

How does an operations advocate typically collaborate with other departments within a company?

As an Operations Advocate, you will regularly work cross-functionally with departments such as customer service, logistics, product management, and finance. Your main responsibility is to identify operational bottlenecks and advocate for process improvements that benefit the entire organization. This often involves facilitating communication between teams, gathering feedback from various stakeholders, and helping to implement more efficient workflows. Strong interpersonal and organizational skills are crucial for ensuring that all departments are aligned and that operational goals are met effectively.

What is a typical career path for an operations advocate?

A typical career path for an operations advocate often starts with entry-level roles such as operations coordinator or specialist, progressing to senior advocate or manager positions. Advancement may involve developing skills in process improvement, data analysis, and cross-functional collaboration, with opportunities to move into operations management or strategic roles over time.

What are the key skills and qualifications needed to thrive as an operations advocate?

To thrive as an Operations Advocate, you need strong organizational skills, attention to detail, and a background in business operations or process improvement, often supported by a relevant degree. Familiarity with workflow management tools, CRM systems, and data analysis software is typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset help you stand out in this role. These skills are crucial because they enable efficient process optimization, effective team collaboration, and high-quality support for operational initiatives.

What is the difference between Operations Advocate vs Customer Service Representative?

AspectOperations AdvocateCustomer Service Representative
Required CredentialsTypically requires a bachelor's degree in business, communications, or related fieldHigh school diploma or equivalent; some roles prefer post-secondary education
Work EnvironmentOffice setting, often cross-departmental collaborationCall centers, retail, or office environments
Employer & Industry UsageUsed in corporate, logistics, and operations-focused companiesCommon across retail, telecom, and service industries
Search & Comparison IntentOften compared for roles involving process improvement and internal operationsCompared for customer interaction and support roles

The Operations Advocate focuses on improving internal processes, supporting operational efficiency, and collaborating across departments. In contrast, a Customer Service Representative primarily handles customer inquiries, providing support and resolving issues. While both roles may require communication skills, the Operations Advocate typically involves more strategic and cross-functional work, whereas Customer Service Representatives focus on direct customer interaction.

What are popular job titles related to Operations Advocate jobs in Florida? For Operations Advocate jobs in Florida, the most frequently searched job titles are:
Infographic showing various Operations Advocate job openings in Florida as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Patient Advocate Part-Time

Ayr Wellness

Saint Petersburg, FL • On-site

$17 - $22/hr

Part-time

Re-posted 5 days ago


Ayr Wellness rating

6.9

Company rating: 6.9 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

10th of 33 rated cannabis dispensaries


Job description

Company Description

Ayr Wellness is a leading U.S. multi-state cannabis operator with more than 90 licensed retail locations across Florida, Massachusetts, Pennsylvania, Ohio, New Jersey, Nevada, and soon, Virginia. We cultivate, manufacture, and sell a broad portfolio of high-quality cannabis products, proudly serving both medical patients and adult-use consumers across our markets.

At Ayr, our strength lies in our people. We’re re-imagining how we work across every part of our business, and we’re looking for builders and doers to roll up their sleeves and help shape what’s next.

The cannabis industry is fast-moving, complex, and full of opportunity. Together, we’re not only shaping a company, but also building the future of cannabis. At Ayr you’ll have the opportunity to make a lasting impact while growing your career alongside a company positioning itself for long-term success.

For more information, please visit www.ayrwellness.com.

Job Summary

The Patient Advocate is responsible for providing our customers with an extraordinary experience.  Through meaningful interaction and knowledgeable answers, the Patient Advocate fosters an environment that is compassionate, genuine, and respectful.  Patient Advocates are expected to contribute to making their Dispensary a climate which encourages forward thinking, embraces inclusion, and practices generosity of spirit.  Patient Advocates also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines.    

Duties and Responsibilities

  • Provides knowledge, expertise, guidance, and a personalized experience to each customer by explaining potential benefits of the Premium Cannabis products offered.  
  • Ensures customer questions or concerns are resolved quickly and completely.  Communicates any requests or unresolved concerns to management immediately. 
  • Accountable for accurately receiving, coordinating, and fulfilling customer orders by utilizing the Point of Sale (POS) and inventory tracking systems in compliance with company, local, and state policies. 
  • Adapts to varied sales volume and stays active by initiating continued learning activities, creating an engaging environment, and assisting in keeping the dispensary properly stocked, clean, tidy and in operating order while keeping a “Customer first” acuity. 
  • Meets/exceeds day to day sales metrics by following the customer experience selling cycle with tailored product suggestions. This includes meeting individual and team centric sales targets within each dispensary.  
  • Assist management staff in ensuring all procedures are being followed to reflect regulatory and compliance standards. 
  • Assists is fostering a positive work environment, treating everyone with dignity and respect, while perpetuating a curiosity for “everything cannabis”. 
  • Performs other duties as assigned by the Manager and/or Store Lead. 
  • Take pride in the appearance of the store by ensuring all areas, including restrooms, are consistently clean, safe, and guest-ready.

Qualifications

  • Must stay current and adhere to all policies and regulations of the state cannabis agency. 
  • Must meet age requirement as outlined by state cannabis agency. 
  • Able to pass all background checks as required by state cannabis agency. 
  • Able to accommodate scheduling that may include varied shifts, weekends and holidays. 
  • Maintain regular and punctual attendance. 

Education

High school diploma/GED required

Experience

  • 1-3 years’ experience working in a cannabis retail setting preferred 
  • Prior customer service experience in a hospitality, pharmacy, customer services or retail environment. 

Knowledge, Skills, and Abilities

Customer Obsessed:  Dedicated to creating a remarkable experience for both internal and external customers; builds rapport and maintains meaningful and effective relationships creating trustful, authentic connections; viewed as a good listener and is easy to approach and talk to and is often in the know early in any given situation.

Relationship Building:  Viewed as a truthful individual who shares authentic and constructive feedback in a respectful manner in the spirit of being a force for good; builds mutual respect and trust by listening, learning, and acting with compassion to encourage others in discovering their genius; takes responsibility for mistakes and offers impactful solutions; recognizes personal strengths and weaknesses; seeks and openly welcomes feedback for continuous improvement and personal growth.

Results Oriented:  Empowered with the knowledge of their potential this person learns quickly when facing new problems; a relentless and versatile learner, open to change, analyzes successes and failures for continuous improvement, experiments and will try anything to find solutions that support an ecosystem of knowledge; enjoys challenge of unfamiliar tasks, quickly grasps the essence and underlying structure of anything.

Functional/Technical Skill: Possesses functional and technical knowledge and skills to perform at a high level of accomplishment; understands how their job function supports being a force for good.

Direct reports

No direct reports 

Working conditions

  • Work is primarily performed in a dispensary setting. The working area may be odorous at times and loud due to fans and filtration systems, fluctuating between cold and warm temperatures. 
  • Involves frequent contact with staff, vendors, and customers. Work may include dealing with law enforcement and occasional State inspectors. 

Physical requirements

  • The person in this position frequently communicates with customers and/or caregivers regarding medical conditions and symptoms.  Must be able to exchange accurate information about product offerings. 
  • Frequently operates computer/POS system and other standard office equipment such as printers, phones, and photocopy machines. 
  • The person in this position must be able to remain in a stationary position when checking in customers or when operating the register. 
  • Constantly moves and transports dispensary products/totes up to 30 lbs. throughout the dispensary. 
  • Ability to twist, turn, bend, stand and walk as required to perform the duties associated with functioning as a dispensary agent. 

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

AYR Wellness is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected status in accordance with applicable federal, state, and local laws.


What Ayr Wellness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom