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Service Operations Jobs in Florida (NOW HIRING)

Lumos

Service Operations Specialist

Port Charlotte, FL · On-site

Lumos is looking for Service Operations Technicians to bring the future of connectivity to our customers. In this role, you'll be responsible for installing, testing, and maintaining services and ...

SSA Group

Food Service Operations Manager

Venice, FL · On-site

$50K - $55K/yr

Food Service Operations Manager Position Title: Food Service Operations Manager Reports to: General Manager Responsibilities * Show dynamic leadership ability and motivate staff to exceed ...

Burlington

Operations Service Manager

Sunrise, FL

$26.15 - $34.85/hr

Position Overview As an Operations Manager, you'll be responsible for ensuring that associates are delivering excellent customer service and a high degree of professionalism, managing Back of the ...

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All JobsService Operations JobsService Operations Jobs in Florida

Service Operations information

See Florida salary details

$26.5K

$58.8K

$97.9K

How much do service operations jobs pay per year?

As of Sep 1, 2026, the average yearly pay for service operations in Florida is $58,771.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,800.00 and $71,400.00 per year, depending on experience, location, and employer.

What is service operations?

Service Operations refers to the management and optimization of processes that deliver services to customers. This role focuses on ensuring that service delivery is efficient, consistent, and meets quality standards. It involves coordinating teams, streamlining workflows, managing customer interactions, and using data to improve service performance. Service Operations is essential in industries such as IT, hospitality, and customer support, where high-quality service is a key competitive advantage.

What are the key skills and qualifications needed to thrive in service operations, and why are they important?

To thrive in Service Operations, you need strong analytical abilities, process optimization skills, and a background in business operations or a related field. Familiarity with service management platforms like ServiceNow, ITIL certifications, and workflow automation tools is highly beneficial. Excellent problem-solving, communication, and leadership skills help drive team effectiveness and foster customer satisfaction. These competencies are crucial for ensuring efficient service delivery, minimizing downtime, and continuously improving operational performance.

What are some common challenges faced by professionals in service operations and how can they be addressed?

Professionals in Service Operations often encounter challenges such as managing high customer expectations, coordinating across multiple departments, and adapting to shifting priorities in a fast-paced environment. To address these, it's important to foster strong communication skills, use data-driven tools for workflow management, and prioritize continuous process improvement. Developing a collaborative approach with both internal teams and external clients can significantly enhance service delivery and job satisfaction.

What is the difference between Service Operations vs Customer Service Representative?

AspectService OperationsCustomer Service Representative
Required CredentialsTypically a high school diploma or equivalent; some roles may prefer certifications in operations or businessHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, call centers, or on-site at client locationsCall centers, retail stores, or online support platforms
Employer & Industry UsageUsed across industries like logistics, tech, and manufacturing for managing service processesCommon in retail, telecom, and hospitality sectors for direct customer interaction

Service Operations roles focus on managing and optimizing service delivery processes within organizations, often involving coordination and logistics. Customer Service Representatives primarily handle direct interactions with customers, addressing inquiries and resolving issues. While both roles aim to enhance customer satisfaction, Service Operations is more process-oriented, whereas Customer Service Representatives focus on individual customer interactions.

What are the most commonly searched types of Service Operations jobs in Florida?

The most popular types of Service Operations jobs in Florida are:

What are popular job titles related to Service Operations jobs in Florida?

For Service Operations jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Service Operations jobs in Florida look for?

The top searched job categories for Service Operations jobs in Florida are:

Service Operations jobs near you
Infographic showing various Service Operations job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $58,771 per year, or $28.3 per hour.

Service Operations Manager

Asbury Automotive Group

Fort Myers, FL

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Asbury Automotive rating

6.2

Company rating: 6.2 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

102nd of 155 rated car dealerships

Job description

Company Description

Asbury Automotive Group, the 5th largest public automotive retailer in the country is currently looking for an Automotive Operations Manager for their third Qauto retail location in Fort Myers, FL!

We are a Fortune 500 company with over 28 brands that has shown solid sales growth and exceptional customer satisfaction. The right candidate will have leadership skills and oversee the successful operation of the retail service and reconditioning departments of the dealership.

Job Description

The Service Operations Manager is responsible for the corporate management, direction and coordination of Qauto's service operations and activities in order to optimize sales, cost controls and other operational and administrative goals and objectives. The operation manager will also formulate and recommend policies and programs which guide the organization in maintaining and improving its competitive position and the profitability of the operation.

Job Requirements

Responsibilities

  • Manage and oversee activities of the operations departments
  • Work with vendors to develop and maintain positive business relationships
  • Motivate and inspire Managers and Associates under their direction and departments to deliver high quality results (products and services
  • Develop Managers and Associates for growth with the company
  • Manage and maintain the upkeep and procurement of the equipment needed for the dealerships
  • Evaluate plans and proposals related to effective values, policy limitations, cost of program and administration and recommend such changes as to improve quality, reduce costs or otherwise bring proposals in line.
  • Work closely with marketing team to create effective marketing campaigns.
  • May be required to travel nights and weekends to attend stores, seminars, training sessions, etc. and prepare detailed reports for all events.

Qualifications

  • Demonstrated leadership abilities & solid supervisory experience
  • Proven track record in the automotive industry as a retail service and/or reconditioning manager
  • Minimum of 5 years of experience with emphasis on automotive operations (Service Manager, ASM or Master Technician)
  • Excellent communication skills
  • Ability to write reports, business correspondence, and procedure manuals.
Qualifications

Full-Time Benefits

  • Medical, Dental and Vision Insurance Available
  • 401K Retirement
  • Flexible Medical Spending Accounts
  • Supplemental Life Insurance
  • Short Term and Long Term Disability Packages
  • Paid Vacation Time Off After 90 Days
  • Paid Training

If you have experience in any of the following apply now! Automotive, CEO, Director, Operations, Automotive Management, Service Manager, Regional Sales Manager, VP, President, Vice President, Preowned, Retail, Sales Management, Process Management, Auto Business, Consultant, Retail, Accounts Executive, Brand Representative, Auto Business, Service Advisor.

Apply Here: http://www.Click2Apply.net/4rcj4g9

Additional Information

What Asbury Automotive employees say

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About Asbury Automotive

Sourced by ZipRecruiter

Asbury Automotive Group, based in Duluth, GA, US, is an eminent player in the automotive industry. Founded in 1995, it has evolved into one of the largest automotive retail and service companies in the US as featured on their website, asburyauto.com. Specializing in automotive dealership and related services, the company’s product line ranges across an extensive array of new and used vehicles, offering vehicle financing and insurance, as well as parts and service. Their mission is centered on enhancing the car ownership experience through a strategic blend of best-in-class results, operational excellence, and superior customer satisfaction.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

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