ZipRecruiter

Log In

1

Service Operations Jobs in Florida (NOW HIRING)

Burlington

Operations Service Manager

Sunrise, FL

$26.15 - $34.85/hr

Position Overview As an Operations Manager, you'll be responsible for ensuring that associates are delivering excellent customer service and a high degree of professionalism, managing Back of the ...

next page

Showing results 1-20

All JobsService Operations JobsService Operations Jobs in Florida

Service Operations information

See Florida salary details

$26.5K

$58.8K

$97.9K

How much do service operations jobs pay per year?

As of Jun 30, 2026, the average yearly pay for service operations in Florida is $58,771.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,800.00 and $71,400.00 per year, depending on experience, location, and employer.

What is Service Operations?

Service Operations refers to the management and optimization of processes that deliver services to customers. This role focuses on ensuring that service delivery is efficient, consistent, and meets quality standards. It involves coordinating teams, streamlining workflows, managing customer interactions, and using data to improve service performance. Service Operations is essential in industries such as IT, hospitality, and customer support, where high-quality service is a key competitive advantage.

What are some common challenges faced by professionals in Service Operations and how can they be addressed?

Professionals in Service Operations often encounter challenges such as managing high customer expectations, coordinating across multiple departments, and adapting to shifting priorities in a fast-paced environment. To address these, it's important to foster strong communication skills, use data-driven tools for workflow management, and prioritize continuous process improvement. Developing a collaborative approach with both internal teams and external clients can significantly enhance service delivery and job satisfaction.

What are the key skills and qualifications needed to thrive in Service Operations, and why are they important?

To thrive in Service Operations, you need strong analytical abilities, process optimization skills, and a background in business operations or a related field. Familiarity with service management platforms like ServiceNow, ITIL certifications, and workflow automation tools is highly beneficial. Excellent problem-solving, communication, and leadership skills help drive team effectiveness and foster customer satisfaction. These competencies are crucial for ensuring efficient service delivery, minimizing downtime, and continuously improving operational performance.

What is the role of service operations?

Service operations involve managing and coordinating the delivery of services to ensure efficiency, quality, and customer satisfaction. This role typically includes overseeing processes, optimizing workflows, and utilizing tools like service management software to meet organizational goals.

What is the difference between Service Operations vs Customer Service Representative?

AspectService OperationsCustomer Service Representative
Required CredentialsTypically a high school diploma or equivalent; some roles may prefer certifications in operations or businessHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, call centers, or on-site at client locationsCall centers, retail stores, or online support platforms
Employer & Industry UsageUsed across industries like logistics, tech, and manufacturing for managing service processesCommon in retail, telecom, and hospitality sectors for direct customer interaction

Service Operations roles focus on managing and optimizing service delivery processes within organizations, often involving coordination and logistics. Customer Service Representatives primarily handle direct interactions with customers, addressing inquiries and resolving issues. While both roles aim to enhance customer satisfaction, Service Operations is more process-oriented, whereas Customer Service Representatives focus on individual customer interactions.

What jobs in the US pay 300,000 a year?

In service operations, high-paying roles such as senior operations managers, director-level positions, or specialized consultants can earn $300,000 or more annually, especially with extensive experience, advanced certifications, and leadership responsibilities. These roles often require strong analytical skills, strategic planning, and experience managing large teams or complex processes.

What job makes $10,000 a month without a degree?

In service operations, high-paying roles such as sales managers, operations managers, or business development managers can earn $10,000 or more per month, often requiring strong leadership, communication skills, and experience rather than a formal degree. These positions typically involve overseeing teams, optimizing processes, and using tools like CRM software, with some roles offering performance-based bonuses that boost income significantly.

Is operations a high paying job?

Service operations roles can offer competitive salaries, especially with experience, certifications, and management responsibilities. Salaries vary by industry, location, and company size, but many operations positions provide above-average pay compared to entry-level roles.
What are the most commonly searched types of Service Operations jobs in Florida? The most popular types of Service Operations jobs in Florida are:
What are popular job titles related to Service Operations jobs in Florida? For Service Operations jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Service Operations jobs in Florida look for? The top searched job categories for Service Operations jobs in Florida are:
Service Operations jobs near you

Strategic Training Forecaster - Service Operations

Siemens Energy, Inc.

Orlando, FL • On-site

Full-time

Medical, Retirement, PTO

Posted 12 days ago

Siemens Energy rating

8.2

Company rating: 8.2 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

99th of 421 rated machine equipment manufacturers

Job description

A Snapshot of Your Day
The Strategic Training Forecaster plays a pivotal role in ensuring that our field service workforce - responsible for maintaining and repairing fossil fuel and nuclear turbine systems - is consistently equipped with technical expertise, safety compliance, and operational readiness required to meet the demands of a highly regulated and mission-critical industry.
This position is not limited to scheduling training sessions; it is a forward-looking, analytical, and operationally integrated role that requires anticipating skill requirements months in advance, aligning training schedules with outage and maintenance cycles, and ensuring that every resource deployed to a site is fully prepared to execute work to the highest technical and regulatory standards.
The successful candidate will combine deep industry knowledge with strong analytical capabilities, enabling them to forecast workforce needs accurately, identify skill gaps before they impact operations, and maintain a continuous state of readiness across geographically dispersed teams.
How You'll Make an Impact
  • Build strong relationships with field teams to maintain an accurate understanding of operational challenges, skill requirements, and training effectiveness.
  • Act as a trusted advisor to field supervisors, offering insights on workforce readiness and skill deployment strategies.
  • Conduct comprehensive analysis of historical outage schedules, turbine maintenance intervals, emergent repair trends, and plant upgrade timelines to determine future training requirements.
  • Maintain a rolling 12-18-month training forecast that accounts for both planned and unplanned operational demands, ensuring readiness for scheduled overhauls and rapid-response situations.
  • Track training completion rates, certification renewals, and compliance records to maintain a fully qualified workforce.
  • Implement continuous improvement initiatives to enhance training efficiency, reduce skill gap closure times, and improve operational performance.
What You Bring
  • Bachelor's degree in mechanical or electrical engineering, Energy Management, Workforce Planning, or related discipline (or equivalent experience).
  • Minimum of 2 years in workforce forecasting, training oversight, or field service operations within fossil or nuclear power generation.
  • Proficiency in data analysis tools such as Excel, Power BI, or equivalent, with the ability to translate complex data into actionable insights.
  • Comprehensive knowledge of turbine systems, outage planning, and power plant safety protocols.
  • Strong communication, stakeholder engagement, and project management skills, with the ability to influence across multiple organizational levels.
  • Travel required as necessary to training centers, district service offices, customer power plants and OEM facilities to conduct implementation assessments and to observe field operations.
Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.
About the Team
Gas Services
Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
Rewards
  • Career growth and development opportunities; supportive work culture
  • Company paid Health and wellness benefits
  • Paid Time Off and paid holidays
  • 401K savings plan with company match
  • Family building benefits
  • Parental leave
https://jobs.siemens-energy.com/jobs
Equal Employment Opportunity Statement
Siemens Energy and Siemens Gamesa Renewable Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
California Privacy Notice
California residents have the right to receive additional notices about their personal information. Click here to read more .

What Siemens Energy employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply