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Operation Support Analyst Jobs in Georgia (NOW HIRING)

RELX

Technical Support Analyst I

Alpharetta, GA · On-site

$40K - $67K/yr

... analytics to assist them in evaluating and predicting risk and ... enhancing operational efficiency. Our insurance risk solutions help drive better data-driven ...

LexisNexis

Technical Support Analyst I

Alpharetta, GA · On-site

$40K - $67K/yr

... enhancing operational efficiency. Our insurance risk solutions help drive better data-driven ... Support is delivered through various CRMs and communication channels, and the role works both ...

RELX

Decision Support Analyst II

Alpharetta, GA · On-site

$59K - $98K/yr

The analyst will provide timely insights and analysis to support both operational execution and strategic decision-making. By partnering with cross-functional stakeholders, this role ensures clear ...

RELX Group plc

Decision Support Analyst II

Alpharetta, GA · On-site

$59K - $98K/yr

The analyst will provide timely insights and analysis to support both operational execution and strategic decision-making. By partnering with cross-functional stakeholders, this role ensures clear ...

LexisNexis

Decision Support Analyst II

Alpharetta, GA · On-site

$59K - $98K/yr

The analyst will provide timely insights and analysis to support both operational execution and strategic decision-making. By partnering with cross-functional stakeholders, this role ensures clear ...

Primark

Operational Support

Augusta, GA · On-site

$16.50/hr

As the in-store Operations Support colleague, you will support the Store Manager and the Environmental Health & Safety (EHS) Lead with store operational and EHS task. In this role, you will act as ...

Primark

Operational Support

Augusta, GA · On-site

$16.50/hr

As the in-store Operations Support colleague, you will support the Store Manager and the Environmental Health & Safety (EHS) Lead with store operational and EHS task. In this role, you will act as ...

Primark

Operational Support

Augusta, GA

$16.50/hr

As the in-store Operations Support colleague, you will support the Store Manager and the Environmental Health & Safety (EHS) Lead with store operational and EHS task. In this role, you will act as ...

Appling Healthcare

HR Support Analyst

Baxley, GA · On-site

The HR Support Analyst provides first-line operational and systems support for the Human Resources department, ensuring accurate records, smooth onboarding/offboarding, and timely employee assistance.

Appling Healthcare

HR Support Analyst

Baxley, GA · On-site

The HR Support Analyst provides first-line operational and systems support for theHuman Resources department, ensuring accurate records, smooth onboarding/offboarding, and timelyemployee assistance.

Appling Healthcare

HR Support Analyst

Baxley, GA · On-site

The HR Support Analyst provides first-line operational and systems support for the Human Resources department, ensuring accurate records, smooth onboarding/offboarding, and timely employee assistance.

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All JobsOperation Support Analyst JobsOperation Support Analyst Jobs in Georgia

Operation Support Analyst information

See Georgia salary details

$12

$26

$47

How much do operation support analyst jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for operation support analyst in Georgia is $26.49, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $31.88 per hour, depending on experience, location, and employer.

What does an operation support analyst do?

An Operation Support Analyst is responsible for monitoring, analyzing, and improving organizational processes to ensure efficient daily operations. They provide technical support, troubleshoot system issues, generate reports, and assist in implementing new procedures or technologies. Their role often involves collaborating with various departments to identify operational bottlenecks and recommend solutions that enhance productivity and service quality.

What are the key skills and qualifications needed to thrive as an operation support analyst, and why are they important?

To excel as an Operation Support Analyst, you need strong analytical skills, attention to detail, and a background in business or information systems, often supported by a relevant degree. Familiarity with data analysis tools, ticketing systems, and enterprise software such as SQL, Excel, or ServiceNow is typically required. Excellent problem-solving abilities, communication, and teamwork are vital soft skills that help you efficiently address operational issues and support colleagues. These competencies ensure smooth business operations, quick resolution of technical challenges, and effective coordination across departments.

What are some typical challenges operation support analysts face when balancing multiple priorities?

Operation Support Analysts often juggle a variety of tasks such as troubleshooting system issues, supporting end-users, and maintaining documentation. A key challenge is prioritizing urgent incidents while ensuring that ongoing operational tasks are not neglected. Effective time management, clear communication with team members, and the ability to quickly assess the impact of different issues are essential. Collaborating closely with IT teams and other departments helps analysts address problems efficiently while maintaining operational stability.

Is an operation support analyst entry level?

An entry-level operations support analyst typically requires minimal professional experience and may involve basic troubleshooting, data entry, and supporting daily operational tasks. Many roles offer on-the-job training and may require familiarity with tools like Excel or ticketing systems, making it accessible for recent graduates or those new to the field.

What are popular job titles related to Operation Support Analyst jobs in Georgia?

For Operation Support Analyst jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Operation Support Analyst jobs in Georgia look for?

The top searched job categories for Operation Support Analyst jobs in Georgia are:

Operation Support Analyst jobs near you
Infographic showing various Operation Support Analyst job openings in Georgia as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $55,105 per year, or $26.5 per hour.

Technical Support Analyst I

Reed Elsevier Technology Services

Alpharetta, GA • On-site

$40K - $67K/yr

Other

Posted 3 days ago

New

Job description

About the Business:
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our insurance vertical, we provide customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. Our insurance risk solutions help drive better data-driven decisions across the insurance policy lifecycle - all while reducing risk. You can learn more about LexisNexis Risk at the link below. ;br>
About the Team
The Customer Support team delivers high-quality technical assistance to internal and external customers, ensuring a seamless experience across multiple proprietary products and services. The team operates in a fast-paced, customer-focused environment and supports users through multiple communication channels, including phone, email, and chat. Collaboration, professionalism, and a commitment to customer success are central to how the team operates.
About the Role
The Tech Customer Support Coordinator II (Customer Support role) provides technical support to end users across multiple products and platforms. This role focuses on troubleshooting, research, training, and product support while delivering exceptional customer service. The position requires strong problem-solving skills, technical aptitude, and the ability to manage multiple customer interactions simultaneously while adhering to corporate policies related to authentication, data security, and record retention.
Support is delivered through various CRMs and communication channels, and the role works both independently and collaboratively to resolve customer issues efficiently.
Schedule Hours: 11:30am - 8pm
Training will be held between the Duluth and at the Alpharetta locations and some virtual.
Responsibilities
  • Provide high-quality technical and customer support to internal and external customers via phone, email, and chat
  • Troubleshoot technical issues, research solutions, and resolve customer inquiries with the customer's best interest in mind
  • Accurately document all customer interactions, research, and resolutions within CRM systems
  • Acquire and maintain in-depth product knowledge to effectively demonstrate and support proprietary products and services
  • Assist customers with product installation, user interface functionality, and site navigation
  • Provide login, search, usability, and technical support across multiple platforms
  • Perform basic browser troubleshooting and technical diagnostics
  • Train and support users while responding to inquiries and escalations
  • Utilize internal systems including CRM, billing tools, administrative platforms, websites, and production systems
  • Escalate complex issues to second-level support teams as needed
  • Participate in a 24/7 on-call rotation, including weekend coverage

Requirements
  • 1 year of customer service experience in a technical contact center environment (2 years preferred) or equivalent training
  • Strong customer focus with the ability to engage professionally and effectively
  • Excellent problem-solving and basic technical skills
  • Outstanding written and verbal communication skills
  • Ability to multitask and manage phone, email, and chat interactions simultaneously
  • Professional attitude with a positive, team-oriented mindset
  • Ability to work independently on assigned tasks and projects
  • Preferred: 2- or 4-year college degree
  • Second language proficiency (Spanish preferred)
  • Familiarity with tools such as Excel, Word, Outlook, PowerPoint, Access, Visio, WebEx, MS Teams, JIRA, Salesforce, Confluence, MyCRM, and RNW
  • Basic knowledge of database strategy and networking concepts (e.g., DNS, file shares, user privileges)
U.S. National Base Pay Range: $40,400 - $67,400. Geographic differentials may apply in some locations to better reflect local market rates.
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