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Operation Support Analyst Jobs in Georgia (NOW HIRING)

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Product Support Analyst I

Columbus, GA · On-site

The FLOS Product Support Analyst I is responsible for supporting day-to-day business operations by providing second-level technical support. Our team provides global support for mobile & web-based ...

BrightFarms Inc

Support Analyst, Cox Farms

Atlanta, GA · On-site

$44K - $70K/yr

The Support Analyst provides first and second-line IT support, resolving hardware, software, and connectivity issues for a distributed workforce that includes both office and operational/greenhouse ...

Amicis Global

Sales Support Analyst Location: 5430 Metric Place, Peachtree Corners, GA,30071 Duration: 12+ Months ... The Sales Operations Programs Coordinator (Contingent) will support the coordination, facilitation ...

Georgia

Business Support Analyst 2

Atlanta, GA · Hybrid

Business Support Analyst 2 Agency: Department of Human Services Job Requisition ID: JR0000003490 ... for departmental operations and training activities; coordinates with vendors and internal ...

Kopius, Inc.

IT Support Analyst

Atlanta, GA · On-site

$50K - $75K/yr

Job Title: IT Support Analyst Employment Type: Full-Time, Long-Term Role Location: On-site ... You will act as our local IT presence in Atlanta - ensuring smooth day-to-day operations ...

Georgia

Busi Support Analyst 1

Atlanta, GA · On-site

$41K - $54K/yr

This position is responsible for performing reviews and statistical analysis of Vital Records data to promote and ensure data quality, support internal Vital Records operations, and provide accurate ...

Cincsystems

Accounting Software Support Analyst

Duluth, GA · On-site

$60 - $80/hr

... Support Analyst provides front-line technical support to CINC Systems clients, with a focus on ... operations within the Cephai platform. This role diagnoses and resolves software issues, responds ...

Robert Half

IT Support Analyst

Brunswick, GA · On-site

We are looking for an experienced IT Support Analyst to join a collaborative technology team in ... Track support trends, compile operational data, and prepare recurring or ad hoc reports for IT ...

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Operation Support Analyst information

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How much do operation support analyst jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for operation support analyst in Georgia is $26.49, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $31.88 per hour, depending on experience, location, and employer.

What does an operation support analyst do?

An Operation Support Analyst is responsible for monitoring, analyzing, and improving organizational processes to ensure efficient daily operations. They provide technical support, troubleshoot system issues, generate reports, and assist in implementing new procedures or technologies. Their role often involves collaborating with various departments to identify operational bottlenecks and recommend solutions that enhance productivity and service quality.

What are the key skills and qualifications needed to thrive as an operation support analyst, and why are they important?

To excel as an Operation Support Analyst, you need strong analytical skills, attention to detail, and a background in business or information systems, often supported by a relevant degree. Familiarity with data analysis tools, ticketing systems, and enterprise software such as SQL, Excel, or ServiceNow is typically required. Excellent problem-solving abilities, communication, and teamwork are vital soft skills that help you efficiently address operational issues and support colleagues. These competencies ensure smooth business operations, quick resolution of technical challenges, and effective coordination across departments.

What are some typical challenges operation support analysts face when balancing multiple priorities?

Operation Support Analysts often juggle a variety of tasks such as troubleshooting system issues, supporting end-users, and maintaining documentation. A key challenge is prioritizing urgent incidents while ensuring that ongoing operational tasks are not neglected. Effective time management, clear communication with team members, and the ability to quickly assess the impact of different issues are essential. Collaborating closely with IT teams and other departments helps analysts address problems efficiently while maintaining operational stability.

What are popular job titles related to Operation Support Analyst jobs in Georgia?

For Operation Support Analyst jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Operation Support Analyst jobs in Georgia look for?

The top searched job categories for Operation Support Analyst jobs in Georgia are:

Operation Support Analyst jobs near you
Infographic showing various Operation Support Analyst job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $55,105 per year, or $26.5 per hour.

Applications Support Analyst II

St. Joseph's/Candler

Savannah, GA • On-site

Full-time

Re-posted 18 days ago

St. Joseph's/Candler Health System rating

7.0

Company rating: 7.0 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

Job Summary:
St. Joseph's/Candler is focused on meeting user needs while adhering to regulatory requirements. The Applications Support Analyst II is responsible for analyzing and modifying application systems, providing support, and managing projects related to software applications.
Responsibilities:
• Provides direct support in use of application software to customers including problem resolution, research functionalities, responding to questions and staff training.
• Ensures software vendors have the information and resources necessary to resolve application problems.
• Leads projects in one or more aspects of the information systems life cycle (product selection, business requirements definition, communication, implementation, issue resolution, product support).
• Serves as expert resource and department liaison for ambulatory providers, other analysts and serves as primary liaison between SJ/C users and computer system vendors.
• Questions on use of system, system flexibility, hardware configurations, functionality and department work flow processes and needs are answered accurately and in timely manner.
• Coaches Application Support Analysts I toward success by investing time, knowledge transfer, and modeling positive and supportive behaviors that promote team success.
• Customizes dictionaries, security levels, menus and screen displays according to standard operation procedures.
• Maintains current and complete documentation of changes for all supported applications.
• Adheres to change control policies for software modifications.
• Serves as a member of implementation core teams and provides guidance in planning, coordination and implementation of "go-live" and "upgrade" activities, including project schedule recommendations, training, testing and actual conversion.
• Provides for continuous on-site support during lives or upgrades.
• Makes hardware recommendations as necessary and assists with interface testing.
• Ensures comprehensive software test scenarios are developed to ensure thorough testing of new or upgraded applications prior to "live" date.
• Reports problems or issues to vendor and in-house staff during testing to ensure timely resolution.
• Analyzes and resolves problems for ambulatory applications and assists other analysts within the department.
• Escalates problems outside scope to appropriate person or group.
• Ensures training has been received for effective application support and end user use.
• Coordinates and provides the implementation of new or upgraded software applications.
• Researches and defines user informational needs and work flow processes and translates these needs in order to recommend systems and work flow changes to promote the most effective use of systems and enhancements to user productivity.
• Recognizes decision level hierarchy, coordinates decisions with other analysts, IS management and ambulatory customers.
• Has sufficient knowledge of other functions, interfaces and processes to evaluate options beyond those contained within the ambulatory product.
Qualifications:
Required:
• Bachelors in Information Systems
• 3 - 5 Years Health systems functional areas or installing/maintaining computer system applications
Preferred:
• Formal training in information systems, desktop applications, databases, software development packages, and programming languages
• Successful completion of training on Microsoft Windows operation system, Office applications, and assigned software applications
Company:
St. Founded in 1875, the company is headquartered in Savannah, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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