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Back Office Operations Analyst Jobs in Georgia (NOW HIRING)

M3

People Operations Generalist

Lawrenceville, GA · On-site

... back-office operations, reduce costs, gain real-time insights, and drive portfolio performance ... Analyst and escalate complex or high-risk employee relations matters to People leadership.

M3

People Operations Generalist

Lawrenceville, GA

... back-office operations, reduce costs, gain real-time insights, and drive portfolio performance ... Analyst and escalate complex or high-risk employee relations matters to People leadership.

UCB

Commercial Operations Analyst

Atlanta, GA · On-site

Make your mark for patients We are looking for a Commercial Operations Analyst who is ... This hybrid role (at least 40% of the time in office) is limited to 10% travel domestically. About ...

Zelis

Operations Analyst

Atlanta, GA · On-site

Position Overview The Operations Analyst will provide daily operational support to the Itemized ... Computer proficiency and technical aptitude with the ability to utilize CMS and MS Office Suite.

UCB

Commercial Operations Analyst

Atlanta, GA · Hybrid

Make your mark for patients We are looking for a Commercial Operations Analyst who is ... This hybrid role (at least 40% of the time in office) is limited to 10% travel domestically. About ...

BlueSky Resource Solutions

Office Manager

Lithonia, GA · On-site

Office Manager Our client is looking for an Office Manager to keep their back office running ... Duties: · Manage day-to-day administrative processes, filing, records, and office operations · ...

flowcontrol

Senior Operations Analyst

Augusta, GA

Help Analyze Service Scheduling to align jobs when able and decide when to drive back vs stay ... Shadow Jay to learn more of the operational side of the business to compliment the financial ...

flowcontrol

Senior Operations Analyst

Augusta, GA · On-site

Help Analyze Service Scheduling to align jobs when able and decide when to drive back vs stay ... Shadow Jay to learn more of the operational side of the business to compliment the financial ...

flowcontrol

Senior Operations Analyst

Augusta, GA · On-site

Help Analyze Service Scheduling to align jobs when able and decide when to drive back vs stay ... Shadow Jay to learn more of the operational side of the business to compliment the financial ...

RaceTrac

Payments Operations Analyst

Atlanta, GA

The Payments Operations Analyst is responsible for ensuring the reliability, efficiency, and risk ... Whether you're working in a store, at our corporate office, or on the road, you'll be part of a ...

Aptean

Marketing Operations Analyst

Alpharetta, GA · On-site

Overview We're looking for a Marketing Operations Analyst for our office Alpharetta, GA . The position is fulltime. You'll join an outstanding RevOps team at the center of our go-to-market motion.

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Back Office Operations Analyst information

What is the difference between Back Office Operations Analyst vs Customer Service Representative?

AspectBack Office Operations AnalystCustomer Service Representative
Primary RoleProcesses and supports back-end operations, data management, and complianceHandles customer inquiries, provides support, and resolves issues
Required SkillsData analysis, attention to detail, knowledge of back-end systemsCommunication, problem-solving, customer service skills
Work EnvironmentOffice-based, behind-the-scenes supportFront-line, customer-facing roles
Common CertificationsNone specific, often familiarity with industry softwareCustomer service certifications (optional)

While both roles support organizational operations, the Back Office Operations Analyst focuses on processing and supporting internal functions, whereas the Customer Service Representative interacts directly with clients to address their needs. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

Is a back office operations analyst entry level?

A back office operations analyst role can be entry level or require some experience, depending on the company. Entry-level positions typically require basic knowledge of financial or administrative processes and may involve training on specific tools like Excel or ERP systems. More advanced roles may require prior experience or relevant certifications.

What are some common challenges faced by back office operations analysts, and how can they be effectively managed?

Back Office Operations Analysts often face challenges such as managing high volumes of transactions, ensuring data accuracy, and meeting tight deadlines. These challenges can be addressed by developing strong organizational skills, utilizing automation tools to streamline repetitive tasks, and maintaining clear communication with both internal and external stakeholders. Regular process reviews and staying updated on industry regulations also help in minimizing errors and improving operational efficiency. Proactive problem-solving and collaboration with team members are key to successfully navigating these challenges.

What are the key skills and qualifications needed to thrive as a back office operations analyst?

To thrive as a Back Office Operations Analyst, you need strong analytical skills, attention to detail, and a background in finance or business, often supported by a relevant degree. Familiarity with financial software systems, databases, and tools like Microsoft Excel, as well as knowledge of industry regulations, is typically required. Excellent organizational, problem-solving, and communication skills help analysts coordinate processes and ensure accuracy. These skills are crucial for maintaining efficient operations, minimizing errors, and supporting the overall integrity of financial transactions.

What is a back office operations analyst?

Back Office Operations Analysts are professionals who support the day-to-day administrative and operational functions within a company, typically in industries like finance, banking, or insurance. They handle tasks such as processing transactions, reconciling accounts, ensuring data accuracy, and maintaining records. These analysts work behind the scenes to ensure that business operations run smoothly, comply with regulations, and support front office teams. Their role is crucial for reducing errors, improving efficiency, and maintaining the integrity of business processes.
What are popular job titles related to Back Office Operations Analyst jobs in Georgia? For Back Office Operations Analyst jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Back Office Operations Analyst jobs in Georgia look for? The top searched job categories for Back Office Operations Analyst jobs in Georgia are:
What cities in Georgia are hiring for Back Office Operations Analyst jobs? Cities in Georgia with the most Back Office Operations Analyst job openings:
Back Office Operations Analyst jobs near you

Back Office Coordinator

Kidney Care Center Of Georgia LLC

Gainesville, GA • On-site

$17 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Job Type: Full-Time
Location: Gainesville, GA
Position Summary
Busy Nephrology office looking for a dependable, detail-oriented Back Office Coordinator to support multiple departments within our medical practice. This role provides coverage where needed and ensures the smooth day-to-day operation of administrative functions, including medical records, document scanning, referrals, consults, and credentialing support. The ideal candidate is organized, adaptable, and committed to delivering excellent patient service while maintaining accuracy and confidentiality.
Key Responsibilities
  • Process and maintain patient medical records in accordance with HIPAA regulations.
  • Scan and upload patient documentation into the electronic medical record (EMR) system.
  • Coordinate and process specialty consults and patient referrals.
  • Track referral authorizations and ensure timely communication with providers, patients, and insurance companies.
  • Assist with provider credentialing and recredentialing, maintaining required documentation and deadlines.
  • Provide administrative support to multiple departments as needed.
  • Answer phones, assist patients, and respond to inquiries professionally.
  • Ensure accuracy and completeness of patient information and documentation.
  • Maintain organized records and follow established office procedures.
  • Perform other administrative duties as assigned to support clinic operations.

Qualifications
  • High school diploma or GED required
  • Minimum of 1-2 years of medical office experience preferred.
  • Experience with EMR/EHR systems and Microsoft Office applications.
  • Knowledge of medical terminology, referrals, medical records, and credentialing processes preferred.
  • Strong organizational, multitasking, and time management skills.
  • Excellent verbal and written communication skills.
  • Ability to work independently and collaboratively in a fast-paced healthcare environment.
  • Strong attention to detail and commitment to maintaining patient confidentiality.

What We're Looking For
  • Flexible and adaptable to changing priorities.
  • Dependable with a positive, team-oriented attitude.
  • Strong problem-solving and critical-thinking skills.
  • Passion for providing exceptional patient care through efficient administrative support.

Benefits
  • 401(k) matching
  • AD&D Insurance
  • Dental Insurance
  • Disability Insurance
  • Health Insurance
  • Life Insurance
  • Paid time off
  • Vision Insurance

Apply