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Back Office Operations Analyst Jobs in Georgia (NOW HIRING)

Express Employment

Back Office Administrator

Atlanta, GA

$25 - $30/hr

Back Office Administrator / Project Coordinator Location: Atlanta, GA (On-Site) Schedule: Monday ... operations, customer onboarding, service delivery, and administrative functions. This role is ideal ...

M3

People Operations Generalist

Lawrenceville, GA · On-site

... back-office operations, reduce costs, gain real-time insights, and drive portfolio performance ... Analyst and escalate complex or high-risk employee relations matters to People leadership.

New

Gas South

Operations Analyst

Atlanta, GA

$76K - $79K/yr

Ability to stand and walk within the office environment, such as when attending meetings ... back 5% of profits to support children in need. Through partnerships with non-profits like United ...

New

Gas South

Operations Analyst

Atlanta, GA · On-site

$76K - $79K/yr

Ability to stand and walk within the office environment, such as when attending meetings ... back 5% of profits to support children in need. Through partnerships with non-profits like United ...

New

M3

People Operations Generalist

Lawrenceville, GA · On-site

... back-office operations, reduce costs, gain real-time insights, and drive portfolio performance ... Analyst and escalate complex or high-risk employee relations matters to People leadership.

New

GDIT

$76K - $103K/yr

None Job Family: Intelligence Operations and Analysis Job Qualifications: Skills: Analytical ... Microsoft office * Security clearance level: Active TS/SCI clearance * US citizenship required

Zelis

Operations Analyst

Atlanta, GA

Position Overview The Operations Analyst will provide daily operational support to the Itemized ... Computer proficiency and technical aptitude with the ability to utilize CMS and MS Office Suite.

UCB

Commercial Operations Analyst

Atlanta, GA · On-site

$88K - $115K/yr

Make your mark for patients We are looking for a Commercial Operations Analyst who is ... This hybrid role (at least 40% of the time in office) is limited to 10% travel domestically. About ...

Your Dental Recruiter

Office Manager

Atlanta, GA

$27 - $40/hr

... operations across front and back office • Ensure efficient patient scheduling, workflow, and ... • Analyze reports and identify areas for growth and improvement Revenue Cycle & Insurance • ...

UCB

Commercial Operations Analyst

Atlanta, GA · Hybrid

Make your mark for patients We are looking for a Commercial Operations Analyst who is ... This hybrid role (at least 40% of the time in office) is limited to 10% travel domestically. About ...

BlueSky Resource Solutions

Office Manager

Lithonia, GA · On-site

Office Manager Our client is looking for an Office Manager to keep their back office running ... Duties: · Manage day-to-day administrative processes, filing, records, and office operations · ...

flowcontrol

Senior Operations Analyst

Augusta, GA

Help Analyze Service Scheduling to align jobs when able and decide when to drive back vs stay ... Shadow Jay to learn more of the operational side of the business to compliment the financial ...

flowcontrol

Senior Operations Analyst

Augusta, GA

Help Analyze Service Scheduling to align jobs when able and decide when to drive back vs stay ... Shadow Jay to learn more of the operational side of the business to compliment the financial ...

flowcontrol

Senior Operations Analyst

Augusta, GA

Help Analyze Service Scheduling to align jobs when able and decide when to drive back vs stay ... Shadow Jay to learn more of the operational side of the business to compliment the financial ...

RaceTrac

Payments Operations Analyst

Atlanta, GA

The Payments Operations Analyst is responsible for ensuring the reliability, efficiency, and risk ... Whether you're working in a store, at our corporate office, or on the road, you'll be part of a ...

Aptean

Marketing Operations Analyst

Alpharetta, GA · On-site

Overview We're looking for a Marketing Operations Analyst for our office Alpharetta, GA . The position is fulltime. You'll join an outstanding RevOps team at the center of our go-to-market motion.

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Back Office Operations Analyst information

What is the difference between Back Office Operations Analyst vs Customer Service Representative?

AspectBack Office Operations AnalystCustomer Service Representative
Primary RoleProcesses and supports back-end operations, data management, and complianceHandles customer inquiries, provides support, and resolves issues
Required SkillsData analysis, attention to detail, knowledge of back-end systemsCommunication, problem-solving, customer service skills
Work EnvironmentOffice-based, behind-the-scenes supportFront-line, customer-facing roles
Common CertificationsNone specific, often familiarity with industry softwareCustomer service certifications (optional)

While both roles support organizational operations, the Back Office Operations Analyst focuses on processing and supporting internal functions, whereas the Customer Service Representative interacts directly with clients to address their needs. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are some common challenges faced by Back Office Operations Analysts, and how can they be effectively managed?

Back Office Operations Analysts often face challenges such as managing high volumes of transactions, ensuring data accuracy, and meeting tight deadlines. These challenges can be addressed by developing strong organizational skills, utilizing automation tools to streamline repetitive tasks, and maintaining clear communication with both internal and external stakeholders. Regular process reviews and staying updated on industry regulations also help in minimizing errors and improving operational efficiency. Proactive problem-solving and collaboration with team members are key to successfully navigating these challenges.

What are the key skills and qualifications needed to thrive as a Back Office Operations Analyst, and why are they important?

To thrive as a Back Office Operations Analyst, you need strong analytical skills, attention to detail, and a background in finance or business, often supported by a relevant degree. Familiarity with financial software systems, databases, and tools like Microsoft Excel, as well as knowledge of industry regulations, is typically required. Excellent organizational, problem-solving, and communication skills help analysts coordinate processes and ensure accuracy. These skills are crucial for maintaining efficient operations, minimizing errors, and supporting the overall integrity of financial transactions.

What are Back Office Operations Analysts?

Back Office Operations Analysts are professionals who support the day-to-day administrative and operational functions within a company, typically in industries like finance, banking, or insurance. They handle tasks such as processing transactions, reconciling accounts, ensuring data accuracy, and maintaining records. These analysts work behind the scenes to ensure that business operations run smoothly, comply with regulations, and support front office teams. Their role is crucial for reducing errors, improving efficiency, and maintaining the integrity of business processes.
What are popular job titles related to Back Office Operations Analyst jobs in Georgia? For Back Office Operations Analyst jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Back Office Operations Analyst jobs in Georgia look for? The top searched job categories for Back Office Operations Analyst jobs in Georgia are:
What cities in Georgia are hiring for Back Office Operations Analyst jobs? Cities in Georgia with the most Back Office Operations Analyst job openings:
Back Office Operations Analyst jobs near you

Back Office Administrator

Express Employment

Atlanta, GA

$25 - $30/hr

Full-time

Posted 29 days ago

Job description

Back Office Administrator / Project Coordinator

Location: Atlanta, GA (On-Site)

Schedule: Monday - Friday, 8:00 AM - 4:00 PM

Pay Rate: $25/hr-$30/hr

Duration: 4-Month Contract with Potential for Permanent Hire

Position Overview

Our client is seeking a highly organized and customer-focused Back Office Administrator / Project Coordinator to support sales operations, customer onboarding, service delivery, and administrative functions. This role is ideal for a professional who thrives in a fast-paced environment, enjoys coordinating multiple moving parts, and has strong experience working with cloud-based ERP and CRM platforms.

The successful candidate will play a key role in ensuring customers receive a seamless experience from order creation through project completion while helping the organization exceed service delivery expectations and SLAs.

Key ResponsibilitiesSales Order & Service Delivery Support
  • Generate, process, and track sales and warranty orders.
  • Support the creation and delivery of customer orders.
  • Monitor project timelines and ensure service delivery milestones are met.
  • Submit completed orders for billing and maintain accurate documentation.
Customer Onboarding & Project Coordination
  • Coordinate and manage customer onboarding activities.
  • Schedule services with third-party vendors.
  • Collaborate with internal technical teams to ensure installations and service deliverables are completed on schedule.
  • Conduct quality assurance follow-up with customers after project completion.
  • Communicate project updates and timelines to customers and internal stakeholders.
Vendor & Administrative Support
  • Maintain customer, vendor, and contract information within CRM and ERP systems.
  • Manage vendor contracts, purchase order requests, and accounts payable approvals.
  • Provide general sales support and back-office administrative assistance.
  • Draft, edit, and distribute professional business communications.
  • Ensure accurate recordkeeping and compliance with company processes.
Required QualificationsExperience
  • Minimum 4 years of customer-facing back-office administration, client services, or business administration experience.
  • Minimum 4 years of hands-on experience using cloud-based ERP or CRM software, such as: NetSuite, Microsoft Dynamics, Salesforce, SAP, Zoho One.
  • Minimum 4 years of professional business writing and client communication experience, including drafting and editing business correspondence.
  • Minimum 2 years of project coordination, service delivery management, or related experience.
Education
  • Associate Degree in Business Administration or a related field OR
  • Minimum 6 years of business administration experience in lieu of a degree.
Express Employment Professionals logo

About Express Employment Professionals

Sourced by ZipRecruiter

Express Employment Professionals, based in Oklahoma City, OK, USA, operates in the staffing industry and is renowned for providing robust and reliable staffing solutions. Their official website - expresspros.com - details their variety of services, which include temporary and full-time staffing, human resources services, and professional search. The company was established in 1983 with the aim of helping as many people as possible to find good jobs, and since then, it has grown exponentially, expanding its reach to various domains within the job market.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Oklahoma City, OK, US

Social media

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