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Back Office Operations Analyst Jobs in Georgia (NOW HIRING)

GDIT

$76K - $103K/yr

None Job Family: Intelligence Operations and Analysis Job Qualifications: Skills: Analytical ... Microsoft office * Security clearance level: Active TS/SCI clearance * US citizenship required

UCB

Commercial Operations Analyst

Atlanta, GA · On-site

$88K - $115K/yr

Make your mark for patients We are looking for a Commercial Operations Analyst who is ... This hybrid role (at least 40% of the time in office) is limited to 10% travel domestically. About ...

Zelis

Operations Analyst

Atlanta, GA

Position Overview The Operations Analyst will provide daily operational support to the Itemized ... Computer proficiency and technical aptitude with the ability to utilize CMS and MS Office Suite.

Your Dental Recruiter

Office Manager

Atlanta, GA · On-site

$27 - $40/hr

... operations across front and back office • Ensure efficient patient scheduling, workflow, and ... • Analyze reports and identify areas for growth and improvement Revenue Cycle & Insurance • ...

UCB

Commercial Operations Analyst

Atlanta, GA

$88K - $115K/yr

Make your mark for patients We are looking for a Commercial Operations Analyst who is ... This hybrid role (at least 40% of the time in office) is limited to 10% travel domestically. About ...

New

flowcontrol

Senior Operations Analyst

Augusta, GA

Help Analyze Service Scheduling to align jobs when able and decide when to drive back vs stay ... Shadow Jay to learn more of the operational side of the business to compliment the financial ...

BlueSky Resource Solutions

Office Manager

Lithonia, GA · On-site

Office Manager Our client is looking for an Office Manager to keep their back office running ... Duties: · Manage day-to-day administrative processes, filing, records, and office operations · ...

flowcontrol

Senior Operations Analyst

Augusta, GA

Help Analyze Service Scheduling to align jobs when able and decide when to drive back vs stay ... Shadow Jay to learn more of the operational side of the business to compliment the financial ...

flowcontrol

Senior Operations Analyst

Augusta, GA

Help Analyze Service Scheduling to align jobs when able and decide when to drive back vs stay ... Shadow Jay to learn more of the operational side of the business to compliment the financial ...

RaceTrac

Payments Operations Analyst

Atlanta, GA

The Payments Operations Analyst is responsible for ensuring the reliability, efficiency, and risk ... Whether you're working in a store, at our corporate office, or on the road, you'll be part of a ...

Aptean

Marketing Operations Analyst

Alpharetta, GA · On-site

Overview We're looking for a Marketing Operations Analyst for our office Alpharetta, GA . The position is fulltime. You'll join an outstanding RevOps team at the center of our go-to-market motion.

Aptean

Marketing Operations Analyst

Alpharetta, GA

Overview We're looking for a Marketing Operations Analyst for our office Alpharetta, GA . The position is fulltime. You'll join an outstanding RevOps team at the center of our go-to-market motion.

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Back Office Operations Analyst information

What is the difference between Back Office Operations Analyst vs Customer Service Representative?

AspectBack Office Operations AnalystCustomer Service Representative
Primary RoleProcesses and supports back-end operations, data management, and complianceHandles customer inquiries, provides support, and resolves issues
Required SkillsData analysis, attention to detail, knowledge of back-end systemsCommunication, problem-solving, customer service skills
Work EnvironmentOffice-based, behind-the-scenes supportFront-line, customer-facing roles
Common CertificationsNone specific, often familiarity with industry softwareCustomer service certifications (optional)

While both roles support organizational operations, the Back Office Operations Analyst focuses on processing and supporting internal functions, whereas the Customer Service Representative interacts directly with clients to address their needs. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are some common challenges faced by Back Office Operations Analysts, and how can they be effectively managed?

Back Office Operations Analysts often face challenges such as managing high volumes of transactions, ensuring data accuracy, and meeting tight deadlines. These challenges can be addressed by developing strong organizational skills, utilizing automation tools to streamline repetitive tasks, and maintaining clear communication with both internal and external stakeholders. Regular process reviews and staying updated on industry regulations also help in minimizing errors and improving operational efficiency. Proactive problem-solving and collaboration with team members are key to successfully navigating these challenges.

What are the key skills and qualifications needed to thrive as a Back Office Operations Analyst, and why are they important?

To thrive as a Back Office Operations Analyst, you need strong analytical skills, attention to detail, and a background in finance or business, often supported by a relevant degree. Familiarity with financial software systems, databases, and tools like Microsoft Excel, as well as knowledge of industry regulations, is typically required. Excellent organizational, problem-solving, and communication skills help analysts coordinate processes and ensure accuracy. These skills are crucial for maintaining efficient operations, minimizing errors, and supporting the overall integrity of financial transactions.

What are Back Office Operations Analysts?

Back Office Operations Analysts are professionals who support the day-to-day administrative and operational functions within a company, typically in industries like finance, banking, or insurance. They handle tasks such as processing transactions, reconciling accounts, ensuring data accuracy, and maintaining records. These analysts work behind the scenes to ensure that business operations run smoothly, comply with regulations, and support front office teams. Their role is crucial for reducing errors, improving efficiency, and maintaining the integrity of business processes.
What are popular job titles related to Back Office Operations Analyst jobs in Georgia? For Back Office Operations Analyst jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Back Office Operations Analyst jobs in Georgia look for? The top searched job categories for Back Office Operations Analyst jobs in Georgia are:
What cities in Georgia are hiring for Back Office Operations Analyst jobs? Cities in Georgia with the most Back Office Operations Analyst job openings:
Back Office Operations Analyst jobs near you

Business Operations Analyst

North America

Atlanta, GA • On-site

Full-time

Posted 3 days ago

Job description

Job Title: Business Operations Analyst (Exempt)
Location: Atlanta, Georgia (Onsite - 3-5 Days per Week)
Company: Xebia USA, LLC
Department: Business Operations / Delivery Operations
Reports To: Manager of Business Operations
Employment Type: Full-Time, Salaried (Exempt)
Position Overview
Xebia USA is seeking a professional-level Business Operations Analyst to support operational strategy execution, performance tracking, and cross-functional program coordination within the Atlanta office.
This role performs non-manual work directly related to the management and general business operations of the organization and requires the exercise of discretion and independent judgment on matters of operational significance, including program prioritization, process improvement recommendations, vendor coordination, and operational performance analysis.
The position partners with leadership across Delivery, Finance, Sales, Marketing, HR, and IT to support business efficiency, resource alignment, and operational reporting.
This role is fully onsite and requires daily collaboration with leadership and operational teams.
Key Responsibilities
Operational Program Ownership
  • Coordinate and support execution of operational initiatives that impact delivery performance, workforce effectiveness, and business efficiency
  • Monitor operational workflows and recommend improvements to enhance productivity and service delivery outcomes
  • Maintain ownership of assigned operational programs, including tracking milestones, identifying risks, and proposing mitigation strategies
  • Partner with leadership to prioritize operational activities aligned with business objectives

Business Performance & Analytical Support
  • Develop and maintain operational dashboards and KPI tracking tools to support leadership decision-making
  • Analyze operational data trends and prepare structured reports summarizing performance insights
  • Assist in forecasting operational resource needs and identifying cost-efficiency opportunities
  • Support preparation of leadership presentations and operational reviews

Vendor & Resource Coordination
  • Coordinate vendor service performance and assist leadership with contract tracking and service issue resolution
  • Monitor vendor deliverables against business requirements and escalate performance concerns as needed
  • Support office operational resource planning to ensure an effective work environment

Cross-Functional Project Coordination
  • Support execution of cross-department initiatives involving Delivery Operations, HR programs, and business services
  • Track project timelines, dependencies, and operational impacts
  • Facilitate communication between stakeholders to ensure alignment on operational priorities

Policy Interpretation & Process Improvement
  • Interpret and apply company operational policies and procedures to support program execution
  • Identify process gaps and propose structured solutions to improve operational consistency
  • Exercise independent judgment in addressing workflow challenges and recommending corrective actions

Decision-Making & Autonomy
This role requires the employee to:
  • Evaluate operational challenges and determine appropriate action plans
  • Recommend improvements to operational processes and reporting frameworks
  • Prioritize competing operational demands with limited supervision
  • Handle sensitive operational and business information with discretion

Organizational Impact
The Business Operations Coordinator directly supports the management and general business operations of Xebia USA, including:
  • Operational efficiency and program execution
  • Vendor coordination and resource utilization
  • Delivery operations performance tracking
  • Business reporting and strategic initiative support

The role is not primarily responsible for routine clerical or administrative support tasks.
Required Qualifications
  • Bachelor's degree in Business Administration, Operations, Management, or related field preferred
  • 2-5 years of experience in operations coordination, business operations, or program support roles
  • Demonstrated ability to analyze operational data and support leadership decision-making
  • Strong organizational, analytical, and problem-solving skills
  • Ability to manage multiple priorities in a fast-paced consulting environment
  • Proficiency with reporting tools, spreadsheets, and collaboration platforms

Work Environment
  • onsite role based in Atlanta, Georgia 3-5 days a week
  • Regular interaction with leadership and cross-functional teams
  • May support internal operational initiatives outside standard hours when required

FLSA Classification
This position is classified as Exempt under the Administrative Exemption of the Fair Labor Standards Act (FLSA).
The role involves office or non-manual work directly related to the management or general business operations of the organization and requires the consistent exercise of discretion and independent judgment with respect to matters of significance.
Equal Employment Opportunity
Xebia USA is an equal opportunity employer. Employment decisions are based on business needs, job requirements, and individual qualifications.

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