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Back Office Operations Analyst Jobs in Augusta, GA

flowcontrol

Senior Operations Analyst

Augusta, GA · On-site

Help Analyze Service Scheduling to align jobs when able and decide when to drive back vs stay ... Shadow Jay to learn more of the operational side of the business to compliment the financial ...

flowcontrol

Senior Operations Analyst

Augusta, GA · On-site

Help Analyze Service Scheduling to align jobs when able and decide when to drive back vs stay ... Shadow Jay to learn more of the operational side of the business to compliment the financial ...

flowcontrol

Senior Operations Analyst

Augusta, GA · On-site

Help Analyze Service Scheduling to align jobs when able and decide when to drive back vs stay ... Shadow Jay to learn more of the operational side of the business to compliment the financial ...

GasPro Services

Store Manager

Grovetown, GA · On-site

$54K - $90K/yr

Use POS and back-office systems to analyze trends and adjust operations. Communicate with district/regional managers on store performance. Should be able to lift 50 pounds. Manager's Pay Scale: 54 to ...

GasPro Services

Store Manager

Grovetown, GA

Use POS and back-office systems to analyze trends and adjust operations. Communicate with district/regional managers on store performance. Should be able to lift 50 pounds. Manager's Pay Scale: 54 to ...

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$53

How much do back office operations analyst jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for back office operations analyst in Augusta, GA is $31.73, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $37.98 per hour, depending on experience, location, and employer.

What is a back office operations analyst?

Back Office Operations Analysts are professionals who support the day-to-day administrative and operational functions within a company, typically in industries like finance, banking, or insurance. They handle tasks such as processing transactions, reconciling accounts, ensuring data accuracy, and maintaining records. These analysts work behind the scenes to ensure that business operations run smoothly, comply with regulations, and support front office teams. Their role is crucial for reducing errors, improving efficiency, and maintaining the integrity of business processes.

What are the key skills and qualifications needed to thrive as a back office operations analyst?

To thrive as a Back Office Operations Analyst, you need strong analytical skills, attention to detail, and a background in finance or business, often supported by a relevant degree. Familiarity with financial software systems, databases, and tools like Microsoft Excel, as well as knowledge of industry regulations, is typically required. Excellent organizational, problem-solving, and communication skills help analysts coordinate processes and ensure accuracy. These skills are crucial for maintaining efficient operations, minimizing errors, and supporting the overall integrity of financial transactions.

What are some common challenges faced by back office operations analysts, and how can they be effectively managed?

Back Office Operations Analysts often face challenges such as managing high volumes of transactions, ensuring data accuracy, and meeting tight deadlines. These challenges can be addressed by developing strong organizational skills, utilizing automation tools to streamline repetitive tasks, and maintaining clear communication with both internal and external stakeholders. Regular process reviews and staying updated on industry regulations also help in minimizing errors and improving operational efficiency. Proactive problem-solving and collaboration with team members are key to successfully navigating these challenges.

What is the difference between Back Office Operations Analyst vs Customer Service Representative?

AspectBack Office Operations AnalystCustomer Service Representative
Primary RoleProcesses and supports back-end operations, data management, and complianceHandles customer inquiries, provides support, and resolves issues
Required SkillsData analysis, attention to detail, knowledge of back-end systemsCommunication, problem-solving, customer service skills
Work EnvironmentOffice-based, behind-the-scenes supportFront-line, customer-facing roles
Common CertificationsNone specific, often familiarity with industry softwareCustomer service certifications (optional)

While both roles support organizational operations, the Back Office Operations Analyst focuses on processing and supporting internal functions, whereas the Customer Service Representative interacts directly with clients to address their needs. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

Are back office operations analysts in demand?

Back Office Operations Analysts are in demand due to the increasing need for efficient administrative and support functions in financial institutions, healthcare, and other industries. Their skills in data management, process optimization, and familiarity with tools like Excel and ERP systems make them valuable in maintaining operational efficiency, especially as companies focus on automation and compliance.

Is a back office operations analyst entry level?

A back office operations analyst role can be entry level or require some experience, depending on the company. Entry-level positions typically require basic knowledge of financial or administrative processes and proficiency with tools like Excel, while more advanced roles may need prior experience or certifications. Job requirements vary by organization and complexity of responsibilities.

What are popular job titles related to Back Office Operations Analyst jobs in Augusta, GA?

For Back Office Operations Analyst jobs in Augusta, GA, the most frequently searched job titles are:

What job categories do people searching Back Office Operations Analyst jobs in Augusta, GA look for?

The top searched job categories for Back Office Operations Analyst jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Back Office Operations Analyst jobs?

Cities near Augusta, GA with the most Back Office Operations Analyst job openings:

Back Office Operations Analyst jobs near you
Infographic showing various Back Office Operations Analyst job openings in Augusta, GA as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $65,998 per year, or $31.7 per hour.

Medical Assistant - Back Office

Center for Primary Care

North Augusta, SC • On-site

$15 - $18.75/hr

Full-time

Medical, Retirement, PTO

Re-posted 6 days ago

Job description

Description
Certified Medical Assistant - Back Office
Center for Primary Care
Who we are:
For over 30 years the Center for Primary Care (CPC) has cared for families in the CSRA by providing patients with the most convenient, accessible, and personal healthcare available. Our mission is to improve the health and wellbeing of the families we serve by providing compassionate and high-quality care in a joyful setting. The physicians, healthcare professionals, and support team at our 9 practices, plus laboratory, imaging, and corporate locations work to transform our mission into action.
What our employees say:
At Center for Primary Care, we understand that the work environment is as important as the hard work you do. Center for Primary Care is Great Place to Work Certified which means our employees share feedback on their work culture experiences and we listen and strive to create positive employee experiences centered on joy, trust, and belonging.
Learn more about CPC's culture and Great Place to Work Certification by clocking on the link below:
Working at Center for Primary Care | Great Place To Work®
Benefits for you and your family:
Coverage that cares for body, mind, and spirit.
Comprehensive benefits, extensive networks, and no charge medical visits at Center for Primary Care locations.
Retirement plan with generous employer match and profit sharing.
Mental Health Support Services.
Paid Time Off programs.
Scheduled Bonuses.
Certified Medical Assistant - Back Office
Key Responsibilities:
Essential Functions
Reporting to the Office Manager, the Certified Medical Assistant is responsible for serving, greeting, scheduling, maintaining records and accounts for patients.
  • Assist providers adequately and accurately with exams and procedures.
  • Demonstrates the ability to carry out and complete providers orders.
  • Conscientious of work area to include keeping exam rooms and equipment cleaned, stocked, and in working condition.
  • Accurately administers medication and injections per provider orders
  • Accurately documents necessary information in Electronic Medical Record System
  • Operate office equipment according to manufacturer guidelines to include but not limited to EKG, autoclave, nebulizer, blood pressure cuff.
  • Prepares patient and exam room appropriately for exams, procedures, etc. making sure appropriate supplies are stocked
  • Ensure smooth patient flow throughout the office by assisting in other areas when needed or as requested.
  • Documents and reports lab results on appropriate forms and in a timely manner.
  • Drawing blood, labeling specimens and completing orders in adherence with the guidelines of our accrediting body.
  • Adheres to infection control guidelines.
  • Maintains patient confidentiality at all times; adheres to all HIPAA guidelines.
  • Communicates effectively with patients in person and by telephone at his/her level of understanding.
  • Prepare forms and patient paperwork for provider review and signature.
  • Promotes positive public relations to patients, visitors, families, providers, and others.
  • Physical appearance and conduct is consistent with acceptable professional ethics and CPC standards.
  • Answers telephone by identifying person answering and assisting callers in a pleasant manner.
  • Screening, prioritizing, and returning patient calls according to office procedure.
  • Maintains operations by following policies and procedures, reporting needed changes and making suggestions for improvement.
  • Reads and familiarizes oneself with all laboratory policies and procedures.
  • Stays current on all changes to laboratory policies and procedures.
  • Participates in continuing education and required competency testing for laboratory duties.
  • Accurately performs laboratory tests ordered by providers by following step-by-step instructions.
  • Timely and effectively communicates critical laboratory results to the ordering provider and documents actions appropriately.
  • Effectively navigates the Laboratory Information System to perform assigned duties.
  • Understands and observes policies set by OSHA, CLIA, COLA, and HIPAA.
  • Understands criteria for specimen acceptance, accurate records, and prepares reports completely.
  • Performs other duties and responsibilities as assigned.

All essential functions must be performed. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functionsThe above information is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be an exhaustive list of responsibilities, duties and skills required of personnel so classified. Examples listed do not preclude the performance of other duties similar in nature or in level of complexity.
Requirements
Qualifications for Success:
Education and Experience Requirements
Education: High School graduate or GED required.
Licensure/Certification: Registered MA, Certified MA, or current LPN required. Basic Life Support or be able to obtain within 6 months.
Experience: Minimum of one (1) year of Medical Office experience.
  • Knowledge of Electronic Medical Records
  • Ability to type
  • Ability to identify emergent medical situations
  • Demonstrate positive customer service skills
  • Ability to function in a fast-paced work environment, multi-tasking

Additional Job Details:
Work Setting: Well-lit medical office environment
Job Type: Full-Time
Schedule: Monday thru Friday 8:20AM to 5:00PM, with a late night, and ability to work flexible and extended hours, as needed.
Compensation: Market competitive base pay, commensurate with education and experience.

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