This position is based in the Atlanta area and follows an in office work schedule from our corporate office in Dunwoody, Georgia. ResponsibilitiesThe Workday Operations Analyst to support HR ...
This position is based in the Atlanta area and follows an in office work schedule from our corporate office in Dunwoody, Georgia. ResponsibilitiesThe Workday Operations Analyst to support HR ...
SaaS Governance & Operations Analyst
Sandy Springs, GA · On-site
$56.23 - $65.99/hr
Hybrid (3 days in-office) Our client is seeking a SaaS Governance & Operations Analyst to lead delivery governance, Lean Agile tracking, and operational oversight for SaaS platforms. This role ...
SaaS Governance & Operations Analyst
Sandy Springs, GA · On-site
$56.23 - $65.99/hr
Hybrid (3 days in-office) Our client is seeking a SaaS Governance & Operations Analyst to lead delivery governance, Lean Agile tracking, and operational oversight for SaaS platforms. This role ...
Ability to work in a fast-paced, dynamic office environment Preferred qualifications: * Master ... Back to search results Apply now Refer a friend Whatsapp Facebook LinkedIn Email App
Ability to work in a fast-paced, dynamic office environment Preferred qualifications: * Master ... Back to search results Apply now Refer a friend Whatsapp Facebook LinkedIn Email App
Regional Fixed Operations Analyst
Atlanta, GA · On-site
$63K - $82K/yr
The Regional Fixed Operations Analyst will also assume the role of DPSM and/or RPSM in their ... based and MS Office environments. * Excellent verbal and written communications skills.
Regional Fixed Operations Analyst
Atlanta, GA · On-site
$63K - $82K/yr
The Regional Fixed Operations Analyst will also assume the role of DPSM and/or RPSM in their ... based and MS Office environments. * Excellent verbal and written communications skills.
Claims Operations Analyst
Atlanta, GA · On-site
This Claims Operations Analyst position may handle a variety of claims support functions. Core ... Our office is in the Sandy Springs/Dunwoody area of metro Atlanta. The candidate should reside in ...
Quick apply
Claims Operations Analyst
Atlanta, GA · On-site
This Claims Operations Analyst position may handle a variety of claims support functions. Core ... Our office is in the Sandy Springs/Dunwoody area of metro Atlanta. The candidate should reside in ...
Financial & Operations Analyst Location: Remote/Hybrid - USA Reports to: Chief Financial Officer ... While performing the duties of this job in a home office setting, the employee is regularly ...
Financial & Operations Analyst Location: Remote/Hybrid - USA Reports to: Chief Financial Officer ... While performing the duties of this job in a home office setting, the employee is regularly ...
Regional Fixed Operations Analyst
Atlanta, GA · On-site
$63K - $82K/yr
The Regional Fixed Operations Analyst will also assume the role of DPSM and/or RPSM in their ... based and MS Office environments. * Excellent verbal and written communications skills.
Regional Fixed Operations Analyst
Atlanta, GA · On-site
$63K - $82K/yr
The Regional Fixed Operations Analyst will also assume the role of DPSM and/or RPSM in their ... based and MS Office environments. * Excellent verbal and written communications skills.
Financial & Operations Analyst Location: Remote/Hybrid - USA Reports to: Chief Financial Officer ... While performing the duties of this job in a home office setting, the employee is regularly ...
Financial & Operations Analyst Location: Remote/Hybrid - USA Reports to: Chief Financial Officer ... While performing the duties of this job in a home office setting, the employee is regularly ...
Regional Fixed Operations Analyst
Atlanta, GA · On-site
$63K - $82K/yr
The Regional Fixed Operations Analyst will also assume the role of DPSM and/or RPSM in their ... based and MS Office environments. * Excellent verbal and written communications skills.
Regional Fixed Operations Analyst
Atlanta, GA · On-site
$63K - $82K/yr
The Regional Fixed Operations Analyst will also assume the role of DPSM and/or RPSM in their ... based and MS Office environments. * Excellent verbal and written communications skills.
What new requirements the CC software has, what customers are bringing back for data, etc. * CC ... Windows, Windows Server, MS Office, SQL Server, Oracle, Unix/Linux RF and/or Networking experience ...
What new requirements the CC software has, what customers are bringing back for data, etc. * CC ... Windows, Windows Server, MS Office, SQL Server, Oracle, Unix/Linux RF and/or Networking experience ...
What new requirements the CC software has, what customers are bringing back for data, etc. * CC ... Windows, Windows Server, MS Office, SQL Server, Oracle, Unix/Linux RF and/or Networking experience ...
What new requirements the CC software has, what customers are bringing back for data, etc. * CC ... Windows, Windows Server, MS Office, SQL Server, Oracle, Unix/Linux RF and/or Networking experience ...
Prior medical office experience, specifically supporting a fast-paced cardiology practice, with a ... to give back to your community Benefit options and eligibility vary by position. Compensation ...
Prior medical office experience, specifically supporting a fast-paced cardiology practice, with a ... to give back to your community Benefit options and eligibility vary by position. Compensation ...
Job Summary The Sales Operations Analyst will provide critical support to the Sales Operations team ... This position is hybrid and located at our Corporate office in Atlanta, GA. Job Responsibilities ...
Job Summary The Sales Operations Analyst will provide critical support to the Sales Operations team ... This position is hybrid and located at our Corporate office in Atlanta, GA. Job Responsibilities ...
Senior IT Operations Analyst
Atlanta, GA · On-site
... back to our communities, and driving innovation through continuous learning.With nearly 100 years ... Support and optimize Microsoft Office 365, endpoint platforms, and enterprise business applications ...
Senior IT Operations Analyst
Atlanta, GA · On-site
... back to our communities, and driving innovation through continuous learning.With nearly 100 years ... Support and optimize Microsoft Office 365, endpoint platforms, and enterprise business applications ...
The Field Sales Operations Analyst is a trusted partner to sellers and sales leadership and the ... This is an office role to be based in USA or Canada. The mission: enable Field Sales to exceed ...
The Field Sales Operations Analyst is a trusted partner to sellers and sales leadership and the ... This is an office role to be based in USA or Canada. The mission: enable Field Sales to exceed ...
Senior IT Operations Analyst
Atlanta, GA · On-site
... quo, giving back to our communities, and driving innovation through continuous learning. With ... Support and optimize Microsoft Office 365, endpoint platforms, and enterprise business applications ...
Senior IT Operations Analyst
Atlanta, GA · On-site
... quo, giving back to our communities, and driving innovation through continuous learning. With ... Support and optimize Microsoft Office 365, endpoint platforms, and enterprise business applications ...
Senior Sales Operations Analyst
$78K - $136K/yr
Hybrid role out of any of our office locations. As a Senior Sales Operations Analyst, you'll significantly contribute to driving operational effectiveness and efficiency within our sales team. In ...
Senior Sales Operations Analyst
$78K - $136K/yr
Hybrid role out of any of our office locations. As a Senior Sales Operations Analyst, you'll significantly contribute to driving operational effectiveness and efficiency within our sales team. In ...
Senior Sales Operations Analyst
Kennesaw, GA · On-site
$78K - $136K/yr
Hybrid role out of any of our office locations. As a Senior Sales Operations Analyst, you'll significantly contribute to driving operational effectiveness and efficiency within our sales team. In ...
Senior Sales Operations Analyst
Kennesaw, GA · On-site
$78K - $136K/yr
Hybrid role out of any of our office locations. As a Senior Sales Operations Analyst, you'll significantly contribute to driving operational effectiveness and efficiency within our sales team. In ...
Senior Sales Operations Analyst
Kennesaw, GA · On-site
$78K - $136K/yr
Hybrid role out of any of our office locations. As a Senior Sales Operations Analyst, you'll significantly contribute to driving operational effectiveness and efficiency within our sales team. In ...
Senior Sales Operations Analyst
Kennesaw, GA · On-site
$78K - $136K/yr
Hybrid role out of any of our office locations. As a Senior Sales Operations Analyst, you'll significantly contribute to driving operational effectiveness and efficiency within our sales team. In ...
... back-office operations, customer experiences and field services. Working alongside clients and other McKinsey colleagues, you'll combine research, analyzing data, interviews, and brainstorming to ...
... back-office operations, customer experiences and field services. Working alongside clients and other McKinsey colleagues, you'll combine research, analyzing data, interviews, and brainstorming to ...
Back Office Operations Analyst information
What is a back office operations analyst?
What are the key skills and qualifications needed to thrive as a back office operations analyst?
What are some common challenges faced by back office operations analysts, and how can they be effectively managed?
What is the difference between Back Office Operations Analyst vs Customer Service Representative?
| Aspect | Back Office Operations Analyst | Customer Service Representative |
|---|---|---|
| Primary Role | Processes and supports back-end operations, data management, and compliance | Handles customer inquiries, provides support, and resolves issues |
| Required Skills | Data analysis, attention to detail, knowledge of back-end systems | Communication, problem-solving, customer service skills |
| Work Environment | Office-based, behind-the-scenes support | Front-line, customer-facing roles |
| Common Certifications | None specific, often familiarity with industry software | Customer service certifications (optional) |
While both roles support organizational operations, the Back Office Operations Analyst focuses on processing and supporting internal functions, whereas the Customer Service Representative interacts directly with clients to address their needs. Understanding these differences helps job seekers find roles aligned with their skills and career goals.
Are back office operations analysts in demand?
Is a back office operations analyst entry level?
What are popular job titles related to Back Office Operations Analyst jobs in Georgia?
For Back Office Operations Analyst jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Back Office Operations Analyst jobs in Georgia look for?
The top searched job categories for Back Office Operations Analyst jobs in Georgia are:
What cities in Georgia are hiring for Back Office Operations Analyst jobs?
Cities in Georgia with the most Back Office Operations Analyst job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 5 days ago
Davidson Hospitality Group rating
7.0
Based on 37 frontline employees who took The Breakroom Quiz
53rd of 467 rated hospitality employers
Job description
Davidson Hospitality Group is a dynamic and innovative hospitality management company that is constantly seeking top talent to join its team. With its headquarters located in the heart of the hospitality industry in Atlanta, Georgia, Davidson Hospitality Group is a leader in hotel and resort management, providing comprehensive and results-driven services to a diverse portfolio of properties across the United States. As a job applicant, you can expect to work in a collaborative and supportive environment that encourages creativity, growth, and professional development. With a strong commitment to excellence in guest service, employee engagement, and financial performance, Davidson Hospitality Group offers a rewarding and fulfilling career path for individuals who are passionate about the hospitality industry. Whether you are seeking a corporate role in operations, sales and marketing, revenue management, finance, human resources, or other areas, Davidson Hospitality Group offers a wide range of career opportunities for motivated and talented individuals. Join the team at Davidson Hospitality Group and be a part of a dynamic and growing organization that is dedicated to delivering exceptional hospitality experiences.
OverviewAre you a Workday professional who enjoys solving complex problems, improving processes, and expanding your technical expertise? Are you ready to move beyond transactional support into hands-on system configuration and enterprise-wide optimization?
Davidson Hospitality Group is seeking a Workday Operations Analyst to join our Strategic Operations team. This hybrid role combines operational Workday support with configuration responsibilities across multiple functional areas, including Core HCM, Payroll, Time Tracking, Benefits, and Compensation. You'll partner with cross-functional teams to enhance system performance, support business operations, and help deliver scalable Workday solutions in an Agile environment.
This opportunity is ideal for someone with strong Workday operations experience who is eager to grow their configuration skills while working alongside experienced platform architects on high-impact initiatives that support a nationwide workforce.
This position is based in the Atlanta area and follows an in office work schedule from our corporate office in Dunwoody, Georgia.
ResponsibilitiesThe Workday Operations Analyst to support HR processes, business-as-usual (BAU), master data management, and operational Workday delivery across our portfolio. Operating within our Strategic Operations division, this hybrid role blends Level 2 support with system configuration across functional SKUs (including HCM, Payroll, Time Tracking, and Benefits). This is a high-impact position that sits within an Agile-driven delivery framework. It is perfect for someone who is technically proficient with Workday, eager to participate in sprint delivery cycles, and skilled at executing clean system adjustments.Qualifications- Bachelor's degree in Human Resources, Information Systems, Business, or a related field, or equivalent professional experience.
- Three or more years of hands-on experience supporting, processing, auditing, and troubleshooting Workday transactions.
- Experience with or foundational knowledge of Workday configuration, including business processes, calculated fields, security groups, or related functionality.
- Proficiency creating and maintaining Workday reports and performing mass data updates using Enterprise Interface Builder (EIB).
- Experience supporting Payroll, Time Tracking, Benefits, or Core HCM processes within Workday.
- Familiarity with Agile methodologies, sprint planning, or structured project delivery environments is preferred.
- Strong analytical and problem-solving skills with exceptional attention to detail.
- Excellent communication skills with the ability to explain technical concepts to both technical and non-technical stakeholders.
- Demonstrated ability to manage multiple priorities in a fast-paced, collaborative environment.
At Davidson Hospitality Group, you'll have the opportunity to make a meaningful impact while continuing to build your Workday career.
In this role you'll enjoy:
- The opportunity to expand your Workday configuration expertise while learning from experienced system architects.
- Exposure to enterprise-level Workday projects supporting more than 13,000 associates across multiple states.
- A collaborative Strategic Operations team that embraces Agile methodologies, innovation, and continuous improvement.
- A hybrid work environment that promotes flexibility while maintaining strong collaboration.
- A culture that values professional development, teamwork, and long-term career growth.
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
- Multiple Tiers of Medical Coverage
- Dental & Vision Coverage
- 24/7 Teledoc service
- Free Maintenance Medications
- Pet Insurance
- Hotel Discounts
- Tuition Reimbursement
- Paid Time Off (vacation, sick, bereavement, and Holidays).
- 401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Employment Type: FULL_TIMEWhat Davidson Hospitality Group employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Davidson Hospitality Group
Sourced by ZipRecruiter
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
Industry
Hospitality services
Company size
5,001 - 10,000 Employees
Headquarters location
Atlanta, GA, US
Year founded
1974