Operation Coordinator Jobs in Rochester, MI (NOW HIRING)

Are you a highly organized operations professional who thrives on building efficient systems, leading teams, and making organizations run seamlessly?

We are seeking an experienced Operations Coordinator to oversee the day-to-day operations of a rapidly growing organization supporting five Chambers of Commerce. This is a high-impact leadership position responsible for streamlining operations, coordinating major events, improving internal processes, and ensuring the organization is positioned for continued growth.

This is an operations-first role where you'll serve as a strategic partner to executive leadership by managing the day-to-day business so they can focus on growing membership, developing partnerships, and expanding the organization.

• Lead daily operations across five Chambers of Commerce, ensuring consistency, efficiency, and exceptional service.

• Coordinate calendars, meetings, and organizational scheduling for leadership, staff, board members, and committees.

• Plan, organize, and oversee Chamber events, networking functions, sponsorship events, ribbon cuttings, and community initiatives from concept through execution.

• Manage event logistics including timelines, vendor coordination, venue communication, registrations, and post-event follow-up.

• Develop and improve operational processes, workflows, and standard operating procedures that support organizational growth.

• Identify operational inefficiencies and recommend technology or process improvements.

• Work closely with an internal development team to enhance and optimize our proprietary CRM system.

• Utilize platforms such as CRM software, Wix, and Eventbrite to support operations and event management.

• Lead cross-functional initiatives including new Chamber launches, sponsorship programs, and community engagement campaigns.

• Supervise, mentor, and support coordinators while managing vendor relationships and holding teams accountable to high standards.

• Track organizational goals, project milestones, and key performance indicators, proactively identifying risks before they become issues.

• Build and maintain strong relationships with members, sponsors, community partners, and business leaders.

• Support executive leadership with strategic planning, reporting, and organizational initiatives.

• Maintain accurate records, documentation, budgets, and operational reporting.

• 5+ years of experience in Operations, Business Operations, Office Management, General Management, or a similar leadership role.

• Proven experience improving operational processes and implementing scalable systems.

• Experience coordinating meetings, schedules, projects, and large-scale events.

• Strong organizational and project management skills with exceptional attention to detail.

• Comfortable working with CRM platforms and learning new technology.

• Experience collaborating with multiple departments and managing competing priorities.

• Excellent communication and interpersonal skills with a relationship-focused approach.

• Self-motivated with the ability to work independently in a remote environment.

• Strong business judgment, problem-solving skills, and the ability to think strategically.

• Experience working with Chambers of Commerce, associations, nonprofits, or founder-led organizations.

• Experience supporting executives or sales-driven leadership teams.

• Knowledge of CRM customization or working alongside software development teams.

• Existing network within Southeast Michigan's business community is a plus.

This is more than an operations role—it's an opportunity to become a key leader within a fast-growing organization. You'll have the autonomy to improve systems, lead meaningful initiatives, coordinate impactful events, and help shape the future of an organization dedicated to supporting businesses and strengthening the local community.

If you're a proactive leader who enjoys solving problems, organizing complex projects, and creating operational excellence, we'd love to hear from you.