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Online Operations Jobs in Wisconsin (NOW HIRING)

Hy-Vee, Inc.

Online Shopping Service Lead

Wausau, WI · On-site

Assists in managing overall daily center operations and directs labor. Core Competencies ... Aisles Online Employees Primary Responsibilities and Duties: * Adheres to company policies and ...

HyVee

Aisles Online Service Lead

La Crosse, WI · On-site

$16.75 - $21.50/hr

Assists in managing overall daily center operations and directs labor. Core Competencies ... Aisles Online Employees Primary Responsibilities and Duties: * Adheres to company policies and ...

Express

Operations Expert

Wauwatosa, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Guideshops, and online at www.express.com and www.bonobos.com. About Express Express is a ... Store Name Mayfair Responsibilities Express is seeking a Retail Operations Expert to join our team ...

Express

Operations Expert

Wauwatosa, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Guideshops, and online at www.express.com and www.bonobos.com. About Express Express is a ... Store Name Mayfair Responsibilities Express is seeking a Retail Operations Expert to join our team ...

Express

Operations Expert

Wauwatosa, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... online at www.express.com and www.bonobos.com. About Express Express is a multichannel apparel ... The Operations Expert will assist in providing a great in-store shopping experience for our retail ...

Varsity Tutors

Sketchup Tutor

Milwaukee, WI · Remote

$18 - $40/hr

... online Sketchup tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Deep knowledge of SketchUp 3D modeling including push-pull operations, follow me tool, groups and ...

HyVee

Online Shopping Service Lead

Wausau, WI

Assists in managing overall daily center operations and directs labor. Core Competencies ... Aisles Online Employees Primary Responsibilities and Duties: * Adheres to company policies and ...

JCPenney

Operations Associate - Oakwood Mall

Eau Claire, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Operations Associate's role is to create an outstanding customer experience by performing ... You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store ...

Copart, Inc.

Operations Manager

Appleton, WI · On-site

$59K - $67K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with ... General Manager (GM) or Assistant General Manager (AGM) Position Summary The Operations Manager ...

FIS

Associate III, TPO Operations

Milwaukee, WI

Contributes to The People Office (TPO) Operations processes by ensuring accurate benefits ... For specific information on how FIS protects personal information online, please see the Online ...

PuroClean

Operations Coordinator

Burlington, WI · On-site

$20 - $25/hr

  • Medical

  • Vision

  • PTO

Vision insurance Operations Coordinator Perks ... Online Mobile Courses * Flexible Scheduling * Paid Training for Career Advancement * Opportunity to ...

JCPenney

Operations Associate - West Towne Mall

Madison, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Operations Associate's role is to create an outstanding customer experience by performing ... You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store ...

JCPenney

Operations Associate - Valley View Mall

La Crosse, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Operations Associate's role is to create an outstanding customer experience by performing ... You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store ...

JCPenney

Operations Associate - East Towne Mall

Madison, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Operations Associate's role is to create an outstanding customer experience by performing ... You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store ...

JCPenney

Operations Associate - Fox River Mall

Appleton, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Operations Associate's role is to create an outstanding customer experience by performing ... You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store ...

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Online Operations information

What is online operations?

Online Operations refers to the management and optimization of a company's digital platforms, processes, and services. Professionals in this field oversee daily online activities, ensure websites and digital tools function smoothly, and coordinate with other teams to support e-commerce, customer service, and digital marketing efforts. Their role often includes monitoring website performance, troubleshooting technical issues, and implementing strategies to improve user experience and operational efficiency.

What are the key skills and qualifications needed to thrive in online operations?

Thriving in Online Operations requires strong analytical abilities, project management skills, and a solid understanding of digital platforms or e-commerce, often supported by a degree in business, IT, or a related field. Familiarity with tools like Google Analytics, content management systems (CMS), and customer relationship management (CRM) software is typically expected. Exceptional problem-solving, communication, and adaptability are crucial soft skills that help professionals excel in this dynamic environment. These competencies are important to ensure efficient online processes, seamless customer experiences, and adaptability to rapidly evolving digital trends.

What are some common challenges faced by professionals in online operations and how can they be addressed?

Professionals in Online Operations often encounter challenges such as managing high volumes of digital transactions, ensuring seamless platform performance, and quickly resolving technical issues or customer inquiries. To address these challenges, it’s important to develop strong organizational and problem-solving skills, stay up-to-date with the latest operational tools, and maintain effective communication with cross-functional teams like IT, customer support, and marketing. Being proactive in monitoring systems and regularly participating in team meetings can also help anticipate and mitigate potential issues before they escalate.

What is the difference between Online Operations vs Customer Support Specialist?

AspectOnline OperationsCustomer Support Specialist
Primary RoleManage online processes, platform maintenance, and digital workflowsAssist customers, resolve issues, and provide product support
Required SkillsDigital tools, process management, technical troubleshootingCommunication, problem-solving, product knowledge
Work EnvironmentOnline, remote or office-basedOnline, call centers, or in-person
Common CertificationsProject management, digital marketing, technical certificationsCustomer service certifications, communication skills training

Online Operations and Customer Support Specialists both work in digital environments, but Online Operations focuses on managing online platforms and processes, while Customer Support Specialists handle direct customer interactions. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the most commonly searched types of Operations jobs in Wisconsin?

The most popular types of Operations jobs in Wisconsin are:

What are popular job titles related to Online Operations jobs in Wisconsin?

For Online Operations jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Online Operations jobs in Wisconsin look for?

The top searched job categories for Online Operations jobs in Wisconsin are:

What cities in Wisconsin are hiring for Online Operations jobs?

Cities in Wisconsin with the most Online Operations job openings:

Online Operations jobs near you
Infographic showing various Online Operations job openings in Wisconsin as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% In-person job distribution.

Online Shopping Service Lead

Hy-Vee, Inc.

Wausau, WI • On-site

Part-time

Re-posted 8 days ago

Hy-Vee rating

6.3

Company rating: 6.3 out of 10

Based on 1,664 frontline employees who took The Breakroom Quiz

45th of 122 rated grocery stores

Job description

Additional Considerations (if any):
Must be 18+
-
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Aisles Online Service Lead
Department: Aisles Online
FLSA: Non-Exempt
General Function:
Assists in managing overall daily center operations and directs labor.
Core Competencies
  • Partnerships
  • Growth mindset
  • Results oriented
  • Customer focused
  • Professionalism

Reporting Relations:
Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, E-Commerce and Health Wellness Home, Aisles Online Department Manager
Positions that Report to you: Aisles Online Employees
Primary Responsibilities and Duties:
  • Adheres to company policies and store guidelines.
  • Reports to work when scheduled and on time.
  • Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call including taking customers' orders.
  • Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
  • Provides prompt efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important person.
  • Smiles and greets employees in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the center.
  • Makes an effort to learn customers' names and to address them by name whenever possible.
  • Assists in customer relations and handles customer complaints as needed.
  • Supervises and directs the work of all employees.
  • Organizes and plans labor usage for efficiency and cost control.
  • Maintains in-house quality control including cleaning, handling of equipment and merchandise.
  • Communicates with supervisors regarding labor needs, receiving, storage, rotation and delivery issues.
  • Responds to questions and issues from employees and customers.
  • Attends and participates in meetings.
  • Maintains employee records and documents employee interactions.

Secondary Duties and Responsibilities:
  • Performs other job related duties and special projects as required.
  • Trains new employees.
  • Completes employee performance reviews and participates in productivity reviews.

Knowledge, Skills, Abilities, and Worker Characteristics:
  • Must have the ability to use logical or scientific thinking to solve problems and with several abstract and concrete variables.
  • Must have the ability to do arithmetic, Algebraic and Geometric calculations.

Education & Experience:
  • High school graduate or equivalent education preferred.
  • 6-months to 1-year similar or related job experience preferred.

Supervisory Responsibilities (Direct Reports):
  • Responsible for instructing, assigning work, reviewing work, planning work of others, maintaining standards, coordinating activities, allocating personnel and acting on employee problems.
  • Has authority to recommend employee disciplinary action.

Physical Requirements:
  • Must be physically able to exert up to 50 pounds of force occasionally; exert up to 20 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.
  • Must be able to be on feet (standing and walking) for 6-8 hours a day.
  • Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
  • Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions:
This is a fast paced work environment and will require some pressure to meet deadlines. This position involves exposure to dirt, dust, noise, temperature extremes, dampness, vibrations, equipment movement hazards (pallet jack), cleaning chemicals/solvents and electrical shock.
Equipment Used to Perform Job:
Box cutter, cash registers, knives, trash compactor, cardboard compactor, computer, RPM, calculator, telephone, company vehicles (delivery vans), copier and department power equipment.
Confidentiality:
Has access to confidential information including sales reports and possibly profit & loss reports.
Contacts:
Has daily contact with customers, employees, suppliers/vendors, and the general public. Has occasional contact with federal or state regulatory agencies regarding inspections.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.

What Hy-Vee employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Hy-Vee logo

About Hy-Vee

Sourced by ZipRecruiter

Hy-Vee, based in West Des Moines, IA, US, operates within the supermarket industry. Founded in 1930 by Charles Hyde and David Vredenburg, the company began as a small general store in Beaconsfield, Iowa. Over the years, Hy-Vee has evolved into a network of more than 245 supermarkets across 8 states in the Midwest. They offer a wide range of products and services, including grocery, bakery items, delicatessen, floral, and other specialty departments. With a company motto of “A helpful smile in every aisle”, Hy-Vee's mission is to make each customer's life easier, healthier, and happier. They have received several awards for their commitment to healthy living, customer service and community outreach.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

West Des Moines, IA, US

Year founded

1930

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