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Online Insurance Jobs in Michigan (NOW HIRING)

Insurance Representative

Kalkaska, MI ยท On-site

$45K - $65K/yr

Life insurance * Disability insurance * Bonus based on performance * Competitive salary * Health insurance * Opportunity for advancement * Paid time off * Training & development About the Role: We're ...

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Insurance Agent

Royal Oak, MI ยท On-site

$60K - $80K/yr

Insurance Agent: New Business Development - State Farm Agency (Royal Oak, MI) Base Salary + Uncapped Commission & Bonus | $60,000-$80,000+ Total compensation including salary, commission, and bonus ...

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Insurance Agent

Royal Oak, MI ยท On-site

$60K - $80K/yr

Insurance Agent: New Business Development - State Farm Agency (Royal Oak, MI) Base Salary + Uncapped Commission & Bonus | $60,000-$80,000+ Total compensation including salary, commission, and bonus ...

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Online Insurance information

What is an online insurance agent?

An Online Insurance Agent is a professional who helps clients purchase, manage, and understand insurance policies through digital platforms. They provide advice on different insurance products, such as auto, health, life, or home insurance, and assist in comparing quotes, filing claims, and updating policies, all online. Their role is to make the insurance process more accessible, convenient, and efficient for clients by leveraging technology and digital communication.

What are the key skills and qualifications needed to thrive as an online insurance agent?

To excel as an Online Insurance Agent, you need a solid grasp of insurance products, strong sales abilities, and typically a state-issued insurance license. Familiarity with CRM platforms, online quoting tools, and digital communication systems is crucial for managing client relationships and applications. Outstanding soft skills include active listening, customer service orientation, and the ability to explain complex information clearly. These competencies are vital for building trust, efficiently serving clients online, and ensuring regulatory compliance in a digital environment.

What are some common challenges faced by professionals in online insurance roles, and how can they be addressed?

Professionals in online insurance often face challenges related to rapidly changing technology, high customer expectations for quick service, and the need to stay updated on digital security and compliance. Adapting to new software platforms and managing a high volume of digital inquiries can be demanding. To overcome these challenges, staying current with industry training, developing strong digital communication skills, and collaborating with IT and compliance teams are essential. Embracing continuous learning and using available digital tools can help streamline processes and improve customer satisfaction.

What is the difference between Online Insurance vs Insurance Agent?

AspectOnline InsuranceInsurance Agent
CredentialsNo specific licensing required for online platformsRequires licensing and certifications
Work EnvironmentDigital, remote, self-pacedIn-person or remote, client-facing
Industry UsageUsed by companies offering direct-to-consumer policiesEmployed by agencies or independent
Customer InteractionSelf-service, online supportPersonalized, consultative

Online Insurance involves purchasing policies through digital platforms without direct agent interaction, focusing on self-service. Insurance Agents provide personalized advice, assist with policy selection, and often work face-to-face or remotely. Both roles serve the insurance industry but differ mainly in customer engagement and required credentials.

What are the most commonly searched types of Insurance jobs in Michigan?

The most popular types of Insurance jobs in Michigan are:

What cities in Michigan are hiring for Online Insurance jobs?

Cities in Michigan with the most Online Insurance job openings:

Infographic showing various Online Insurance job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 21% Part Time, 2% Temporary, 5% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Insurance Account Manager

Michael Marougy - Farm Bureau Insurance Agency

Rochester, MI โ€ข On-site

$60K - $90K/yr

Full-time

Re-posted 3 days ago


Job description

Benefits:
  • Certification Reimbursement
  • Job Stability in a growing industry
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Flexible schedule
  • Free food & snacks
  • Opportunity for advancement
  • Employee discounts
  • Free uniforms
  • Training & development

The Insurance Sales Account Manager also know as Customer Service Manager at Farm Bureau Insurance is responsible for maintaining and maximizing profitable relationships with personal line clients and for growing the book of business through new client sales. At the Marougy Agency we value highly motivated individuals, we provide a lively work environment that is professional, exciting and vibrant 
 
Responsibilities: 
  • Identify, qualify, and develop personal insurance opportunities with new and existing clients in person, online, by phone, and through written communication. 
  • Actively prospect round accounts, and solicit increases in existing client coverage as well as network for new clients, including win backs. 
  • Obtain best coverage/rate for insured, process quotes, and bind insurance coverage; follow up as necessary with inspection, photos, and other documentation. Present policies to insured and educate them on coverages and rates.
  • Foster and maintain excellent relationships with customers and prospects through regular follow-up, timely quotations, and general account support.
  • Anticipate, respond to, and follow up on all existing client needs.
  • Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
  • Maintain CE and participate in ongoing education and keep informed regarding industry information, new product information, legislation, coverages, and technology to continuously improve knowledge and performance.
 Qualifications:
  • Hold the insurance license required by the State of Michigan  
  • Be people-oriented, customer-focused, and professionally assertive in developing new client relationships and servicing existing clients.
  • Possess outstanding organizational skills with an ability to complete difficult assignments without supervision, sound business judgment, strong decision-making, and superior written and verbal communication skills.
  • Have excellent time management skills, thrive in a team environment, and have Technology and Computer proficiency including agency management systems.