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Online Goodwill Jobs in Virginia (NOW HIRING)

Goodwill of Greater Washington

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Goodwill - Retail Store Manager

Arlington, VA · On-site

$65K/yr

Goodwill offers exciting opportunities for professional growth, and robust benefits, including personal time off (PTO), paid holidays, basic life insurance, short/long term disability benefits ...

Goodwill

$47K/yr

Serves as a Goodwill ambassador to the community. * Leads the day-to-day operations of the sales floor. * Ensures that Retail Store Associates and Customer Service Manager are well-trained and ...

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Online Goodwill information

See Virginia salary details

$17.4K

$40.2K

$85.3K

How much do online goodwill jobs pay per year?

As of Sep 2, 2026, the average yearly pay for online goodwill in Virginia is $40,247.00, according to ZipRecruiter salary data. Most workers in this role earn between $24,800.00 and $43,100.00 per year, depending on experience, location, and employer.

What is an online goodwill?

Online Goodwill jobs refer to positions that involve supporting Goodwill Industries’ e-commerce operations. Employees in these roles may list donated items for sale on platforms like shopgoodwill.com, process online orders, manage inventory, provide customer service, and ensure quality standards are met for items sold online. These jobs help expand Goodwill’s mission of creating job opportunities and funding community programs through the sale of donated goods in the digital marketplace.

What skills and qualifications are needed to thrive as an online goodwill ambassador?

To thrive as an Online Goodwill Ambassador, you need strong communication skills, a solid understanding of digital marketing, and often a background in public relations or community management. Familiarity with social media platforms, content management systems, and analytics tools is typically required. Empathy, cultural sensitivity, and conflict-resolution abilities help build positive relationships and effectively manage online communities. These skills ensure that the organization's reputation is maintained and strengthened through genuine engagement and proactive issue resolution.

How does an online goodwill specialist collaborate with other departments to enhance digital reputation?

Online Goodwill Specialists often work closely with marketing, customer service, and public relations teams to monitor and improve a company's digital reputation. They may coordinate responses to online reviews, develop positive engagement strategies, and help resolve issues that could affect public perception. Regular meetings and shared communication platforms help ensure alignment across departments, making it easier to quickly address concerns and highlight positive feedback. This collaborative approach is essential for maintaining a consistent and trustworthy brand presence online.

What is the difference between Online Goodwill vs Retail Associate?

AspectOnline GoodwillRetail Associate
CredentialsMinimal; often requires basic customer service skillsHigh school diploma; may require retail or customer service experience
Work EnvironmentRemote or online platform; flexible hoursPhysical store; in-person interaction
Industry UsageNonprofit thrift stores, online resale platformsFor-profit retail stores, department stores
Job FocusManaging online listings, customer inquiries, donationsAssisting customers, stocking, sales transactions

Online Goodwill roles focus on managing online sales and customer service remotely, while Retail Associates work in physical stores assisting customers and handling sales. Both roles require customer service skills but differ in work environment and specific duties.

What are the most commonly searched types of Goodwill jobs in Virginia?

The most popular types of Goodwill jobs in Virginia are:

What are popular job titles related to Online Goodwill jobs in Virginia?

For Online Goodwill jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Online Goodwill jobs in Virginia look for?

The top searched job categories for Online Goodwill jobs in Virginia are:

Online Goodwill jobs near you
Infographic showing various Online Goodwill job openings in Virginia as of August 2026, with employment types broken down into 58% Full Time, 39% Part Time, 1% Temporary, and 2% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $40,247 per year, or $19.3 per hour.

E Commerce Listing Specialist - Giant Drive, Richmond, VA

Goodwill of Central and Coastal Virginia

Richmond, VA • On-site

$14/hr

Full-time

Posted 21 days ago

Job description

Description
Position Summary
Responsible for photographing and listing items online, within our E-Commerce platforms. Associate must also store and maintain inventory system for E-Commerce items.
Essential Duties
(Other duties within the scope of this position may be assigned.)
1. Meets or exceeds daily listing requirements.
2. Lists all items accurately with no typos or spelling errors.
3. Identifies rare, collectible and/or unique items which will generate online sales.
4. Achieves an average selling percentage of 80%.
5. Responds to customer service inquiries to ensure customer satisfaction.
6. Maintains clean, organized work and storage areas.
Supervisory Responsibilities
The associate in this position does not have any supervisory responsibilities.
Education/Experience/Certificates/Security Clearance
• High School Diploma or GED required.
• No previous experience required.
• No professional certifications are required for this position.
• The associate is not required to drive as part of their job duties.
• The associate in this position will be required to successfully pass a criminal background check.
• E-commerce research and listing experience, or equivalent knowledge from personal on-line sales experience, preferred. Knowledge of Goodwill's product sales lines (i.e.- music, jewelry, art, electronics, cameras, etc.), preferred.
• Specific category skills and knowledge, such as jewelry, games, media, instruments, and electronics may factor into an Associates day to day responsibilities. In some instances, those skilled individuals may become subject matter experts and devote more/all of their time to specific categories, like those listed above.
• Knowledge of online programs such as Google, EBay, and Amazon.com, required.Experience with Excel and online research, strongly preferred. Strong creative writing ability, required. Knowledge of digital camera use, and ability to take acceptable digital photos for online listings, required.
Competencies
Lives the Values, Drives for Results, Customer Focus, Communication, Job Skills Knowledge
Safety Statement
Associates are required to follow Goodwill's safety rules and regulations, as outlined in Goodwill's policies.
Information Privacy and Security
This associate may have access to Confidential Information (CI) and is required to be familiar with the Goodwill Privacy policy 10.23 related to the handling of CI, and follow all related procedures required to protect the privacy and security of CI.
Physical Demands/Work Environment/Work Conditions
• The associate is required to lift 100 pounds maximum with frequent lifting and/or carrying objects up to 50 pounds.
• The associate works in an environment with frequent exposure to extreme atmospheric conditions (temperature, noise, fumes, dust, etc.).
• The associate must be available to work evenings and/or weekends as business needs dictate.
Goodwill of Central and Coastal Virginia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Please click on this link to access our EEO / Affirmative Action Program posters and learn about your rights as an applicant.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation or have questions regarding the listed compensation, please contact the recruiting team at Goodwill of Central and Coastal Virginia at 804-745-6300 or via email at RecruitingAccommodations@goodwillvirginia.org . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Applicants using Assistive Technology are encouraged to use our Indeed job board to submit applications. Click here to go to our Indeed Job board.

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