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Remote Goodwill Jobs in Virginia (NOW HIRING)

Customer Service Rep II (Remote and Temporary)

VA · On-site +1

$16 - $21.75/hr

General information Job Posting Title Customer Service Rep II (Remote and Temporary) Date Thursday, May 28, 2026 City Remote Country United States Working time Full-time Description & Requirements ...

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Remote Goodwill information

See Virginia salary details

$15

$27

$37

How much do remote goodwill jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote goodwill in Virginia is $27.44, according to ZipRecruiter salary data. Most workers in this role earn between $21.44 and $32.88 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees in Remote Goodwill positions, and how can they be overcome?

Remote Goodwill employees often encounter challenges such as staying connected with their team, balancing multiple donor or client requests, and communicating the organization's mission virtually. To overcome these issues, it is important to establish a structured daily routine, utilize collaboration tools (like video conferencing and chat apps), and prioritize proactive communication with both colleagues and clients. Effective time management and clear documentation also help in maintaining productivity and service quality. Most organizations provide virtual training and regular check-ins to support remote staff and ensure they feel engaged and included in the broader mission.

What is a Remote Goodwill job?

A Remote Goodwill job refers to a position with Goodwill that allows employees to work from home or outside a traditional office setting. These roles can include customer service, administration, IT support, e-commerce, and other remote-friendly tasks. Employees in these positions support Goodwill’s mission while enjoying the flexibility of remote work. Availability and job responsibilities may vary by location and specific role.

What are the key skills and qualifications needed to thrive in the Remote Goodwill position, and why are they important?

To excel in a Remote Goodwill role—such as an online donor relations coordinator or remote customer support representative for Goodwill Industries—candidates need excellent communication, organizational, and customer service skills, often combined with prior experience in non-profit or retail settings. Familiarity with CRM software, virtual meeting platforms, and basic office productivity tools is usually expected. Strong empathy, patience, and a proactive attitude towards both donors and clients set outstanding remote team members apart. These abilities are vital for building positive relationships, ensuring mission-driven service, and effectively supporting the organization's goals in a distributed work environment.

What are the most commonly searched types of Goodwill jobs in Virginia? The most popular types of Goodwill jobs in Virginia are:
What job categories do people searching Remote Goodwill jobs in Virginia look for? The top searched job categories for Remote Goodwill jobs in Virginia are:
What cities in Virginia are hiring for Remote Goodwill jobs? Cities in Virginia with the most Remote Goodwill job openings:
Infographic showing various Remote Goodwill job openings in Virginia as of May 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $57,068 per year, or $27.4 per hour.

Benefits Remote Services & Customer Support Representative

Globe Life American Income Division

Richmond, VA • On-site, Remote

$15.75 - $21.50/hr

Full-time

Medical

Posted 22 days ago


Job description

Client Service Leadership Role - Remote Opportunity
Location: 100% Remote
Schedule: Flexible
Are you a motivated professional looking for a career that offers flexibility, leadership growth, and the opportunity to make a meaningful impact? AO is seeking dedicated individuals to join our remote client service leadership team.
This opportunity allows you to work from home, enjoy a flexible schedule, and receive mentorship designed to help you grow professionally while building a rewarding long-term career.
Requirements • Responsibilities • Rewards
Work From Home
Deliver exceptional customer service and client support from the comfort of your own home in a fully remote environment.
Flexible Scheduling
Customize your work schedule to fit your lifestyle and personal commitments while maintaining professional growth and productivity.
Mentorship & Leadership Development
Receive one-on-one mentorship and leadership training from experienced professionals dedicated to helping you succeed and advance.
Perks & Incentives
Annual Incentive Trips
Top-performing team members and leaders may qualify for exciting travel experiences and recognition events.
Health Insurance Reimbursement Program
Access benefits designed to support your well-being and long-term stability.
Leadership & Mentorship Training
Participate in specialized development programs focused on leadership, management, and professional growth.
Unionized Environment
Enjoy the support, structure, and protection of a union-backed organization.
Qualifications
  • Strong commitment to delivering exceptional customer service
  • Excellent communication and interpersonal skills
  • Leadership potential with the ability to motivate and support others
  • Positive attitude and eagerness to learn and grow
  • Ability to work independently while contributing to a collaborative team culture
What You'll Do
  • Support clients through phone, Zoom, and virtual communication platforms
  • Build and maintain strong client relationships through professional service
  • Assist clients with benefits information, support, and follow-up
  • Participate in ongoing mentorship and leadership development programs
  • Contribute to a positive, growth-focused remote team environment
Ready to Apply?
Join AO as a Benefits Remote Services & Customer Support Representative and begin building a flexible, rewarding career with leadership growth potential, mentorship, and meaningful impact.
👉 Apply today and take the next step toward a successful remote career with AO.