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Remote Goodwill Jobs in Virginia (NOW HIRING)

TEKsystems

Customer Service Representative

Ashland, VA · Remote

$18.50/hr

This is a remote, contract position that will support the team during their busiest season. Skills You must have at least 3 years of customer service experience, ideally in a remote capacity working ...

Kastle Systems

Customer Care Rep. I

Falls Church, VA · Remote

$35K - $50K/yr

Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building ...

TalentBurst, Inc.

CSR II

Arlington, VA · Remote

$18.50 - $25/hr

Fully Remote Duration: 6-month contract (potential to extend) Working Hours: 9:00 AM - 5:30 PM EST or 9:30 AM - 6:00 PM EST (30-minute lunch) Training Schedule: 9:00 AM - 5:30 PM EST (6 Weeks) Start ...

TalentBurst, Inc.

CSR II

Arlington, VA · Remote

$18.50 - $25/hr

Arlington, VA (100% remote) Duration: 6 months Production Schedule: M-F 9:00 AM - 5:30 PM EST or 9:30 AM - 6:00 PM EST (30-minute lunch) Start Date: Tuesday, September 8th Training Hours: 9:00 AM - 5 ...

Naval Supply Systems Command

MATERIALS HANDLER

Yorktown, VA · On-site +1

$26.87 - $31.35/hr

This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites. You must be able to travel on military and commercial aircraft for extended ...

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Remote Goodwill information

See Virginia salary details

$15

$27

$37

How much do remote goodwill jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote goodwill in Virginia is $27.44, according to ZipRecruiter salary data. Most workers in this role earn between $21.44 and $32.88 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees in Remote Goodwill positions, and how can they be overcome?

Remote Goodwill employees often encounter challenges such as staying connected with their team, balancing multiple donor or client requests, and communicating the organization's mission virtually. To overcome these issues, it is important to establish a structured daily routine, utilize collaboration tools (like video conferencing and chat apps), and prioritize proactive communication with both colleagues and clients. Effective time management and clear documentation also help in maintaining productivity and service quality. Most organizations provide virtual training and regular check-ins to support remote staff and ensure they feel engaged and included in the broader mission.

What is a Remote Goodwill?

A Remote Goodwill job refers to a position with Goodwill that allows employees to work from home or outside a traditional office setting. These roles can include customer service, administration, IT support, e-commerce, and other remote-friendly tasks. Employees in these positions support Goodwill’s mission while enjoying the flexibility of remote work. Availability and job responsibilities may vary by location and specific role.

What are the key skills and qualifications needed to thrive in the Remote Goodwill position, and why are they important?

To excel in a Remote Goodwill role—such as an online donor relations coordinator or remote customer support representative for Goodwill Industries—candidates need excellent communication, organizational, and customer service skills, often combined with prior experience in non-profit or retail settings. Familiarity with CRM software, virtual meeting platforms, and basic office productivity tools is usually expected. Strong empathy, patience, and a proactive attitude towards both donors and clients set outstanding remote team members apart. These abilities are vital for building positive relationships, ensuring mission-driven service, and effectively supporting the organization's goals in a distributed work environment.

What are the most commonly searched types of Goodwill jobs in Virginia? The most popular types of Goodwill jobs in Virginia are:
What are popular job titles related to Remote Goodwill jobs in Virginia? For Remote Goodwill jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Goodwill jobs in Virginia look for? The top searched job categories for Remote Goodwill jobs in Virginia are:
What cities in Virginia are hiring for Remote Goodwill jobs? Cities in Virginia with the most Remote Goodwill job openings:
Remote Goodwill jobs near you
Infographic showing various Remote Goodwill job openings in Virginia as of August 2026, with employment types broken down into 44% Full Time, and 56% Part Time. Highlights an 100% Remote job distribution, with an average salary of $57,068 per year, or $27.4 per hour.

Healthcare Customer Service Representative - Remote

Teleperformance USA

Richmond, VA • Remote

$15.75 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Category : Customer Service/Support

As a Healthcare Customer Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment.

Application Deadline: Ongoing until positions are filled.

To apply, please visit the TP Careers site at https://www.tp.com/en-us/careers.

Currently, employment is restricted to residents of the following states: AL, AR, AZ, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NJ, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY.

About TP

TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.

Benefits of working with TP include

TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.

We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible.

We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.

Career Growth and Culture

At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success. 

TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families. 

Equal Opportunity Employer 

TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here.  Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.

Your Responsibilities

Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. 

  • Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
  • Calmly attempt to resolve and de-escalate any issues
  • Escalate interactions when necessary and appropriate
  • Respond to requests for assistance and/or possible processing payments
  • Track all call related information for auditing and reporting purposes
  • Provide feedback on call issues
  • Upsell if required

We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.

Qualifications

  • High School Diploma or equivalent.
  • Minimum of 6 months of customer service experience.
  • Must be 18 years of age or older.
  • Ability to type at least 25 words per minute.
  • Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
  • Customer service and/or sales experience preferred.
  • College degree preferred but not required.

Key Competencies

  • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven.
  • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
  • Communication: Outstanding communication, listening, and analytical skills.
  • Organizational Skills: Strong organizational and problem-solving skills.
  • Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused.
  • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
  • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
  • Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.

Work from Home Requirements

  • Internet Requirements:
    • A dedicated workspace located near your router to support a hardwired Ethernet connection (minimum 15 Mbps download/10 Mbps upload, ISP under 50ms).
    • Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN 
    • Proof of internet speed required

Apply