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Online Customer Service Rep Jobs in Decatur, GA (NOW HIRING)

Heathos LLC

Customer Service Representative

Alpharetta, GA · On-site

$15.25 - $20.75/hr

Customer Service Representative Location: Georgia About Heathos Heathos is transforming the healthcare insurance landscape through a connected, data-driven ecosystem that simplifies complexity and ...

Stark Exterminators

Customer Service Representative

Atlanta, GA · On-site

$15.25 - $20.75/hr

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external ...

Domino's Pizza

Customer Service Representative

Atlanta, GA · On-site

$10 - $12/hr

We're looking for a passionate Customer Service Representative who is ready to make a difference. This role requires someone with excellent judgment, strong math skills, and the ability to multi-task ...

Domino's Pizza

Customer Service Representative

Smyrna, GA · On-site

$10 - $12/hr

We're looking for a passionate Customer Service Representative who is ready to make a difference. This role requires someone with excellent judgment, strong math skills, and the ability to multi-task ...

U-Haul

Customer Service Representative

Chamblee, GA · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Domino's Pizza

Customer Service Representative

Austell, GA · On-site

$10 - $12/hr

We're looking for a passionate Customer Service Representative who is ready to make a difference. This role requires someone with excellent judgment, strong math skills, and the ability to multi-task ...

U-Haul

Customer Service Representative

Chamblee, GA · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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All JobsOnline Customer Service Rep JobsOnline Customer Service Rep Jobs in Decatur, GA

Online Customer Service Rep information

See Decatur, GA salary details

$9

$18

$26

How much do online customer service rep jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for online customer service rep in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What does an Online Customer Service Representative do?

An Online Customer Service Representative assists customers through digital channels such as email, live chat, and social media. Their main duties include answering customer inquiries, resolving issues, processing orders, and providing product or service information. They act as the bridge between the company and its customers, ensuring a positive experience and maintaining customer satisfaction. This role requires excellent communication skills, patience, and the ability to handle multiple tasks simultaneously.

How to make 25 dollars an hour online?

Online customer service representatives can earn around $25 an hour by providing support through chat, email, or phone, especially with experience and strong communication skills. Many companies offer remote customer service roles that pay competitive wages, often requiring familiarity with customer management tools and a reliable internet connection.

How much does Amazon pay for remote customer service?

Amazon's remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work flexible hours, with some positions offering additional benefits or performance incentives.

What are some common challenges faced by Online Customer Service Reps and how are they typically addressed?

Online Customer Service Reps often encounter challenges such as handling high volumes of inquiries, navigating difficult customer interactions, and managing multiple communication channels simultaneously. To address these, employers typically provide robust training in conflict resolution, time management, and the use of customer relationship management (CRM) systems. Additionally, most teams foster a supportive environment where reps can escalate complex issues to supervisors and collaborate with colleagues for solutions. Regular feedback sessions and access to knowledge bases also help reps stay effective and confident in their roles.

What are the key skills and qualifications needed to thrive as an Online Customer Service Rep, and why are they important?

To thrive as an Online Customer Service Rep, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is common in this role. Patience, active listening, and a customer-centric attitude make someone stand out in this position. These skills and qualities are crucial for efficiently resolving customer issues, maintaining satisfaction, and supporting company reputation in a digital environment.

What is the difference between Online Customer Service Rep vs Call Center Agent?

AspectOnline Customer Service RepCall Center Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRemote or office-based, primarily online communicationCall centers, often office-based, handling phone calls
Industry UsageRetail, tech support, e-commerce, service industriesTelecommunications, insurance, banking, customer support
Search & Comparison IntentYesYes

Online Customer Service Reps primarily communicate via chat, email, or online platforms, focusing on digital interactions. Call Center Agents handle customer inquiries mainly through phone calls, often in a call center setting. While both roles require strong communication skills and customer service experience, their work environments and communication methods differ. Understanding these differences helps job seekers find roles that match their skills and preferences.

How to make $1000 a week remotely?

An online customer service representative can earn $1000 a week by working full-time hours, typically 40 hours or more, and gaining experience or specialized skills such as technical support or multilingual communication. Increasing income may involve taking on multiple clients, working for higher-paying companies, or advancing to supervisory roles. Consistent performance, good communication skills, and familiarity with customer service tools are essential for higher earnings.

How to become an online customer service agent?

To become an online customer service agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools. Relevant experience in customer support or sales can be beneficial, and some employers may require training or certification in specific platforms or communication techniques.
What are the most commonly searched types of Customer Service Rep jobs in Decatur, GA? The most popular types of Customer Service Rep jobs in Decatur, GA are:
What are popular job titles related to Online Customer Service Rep jobs in Decatur, GA? For Online Customer Service Rep jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Online Customer Service Rep jobs in Decatur, GA look for? The top searched job categories for Online Customer Service Rep jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Online Customer Service Rep jobs? Cities near Decatur, GA with the most Online Customer Service Rep job openings:
Online Customer Service Rep jobs near you
Infographic showing various Online Customer Service Rep job openings in Decatur, GA as of July 2026, with employment types broken down into 75% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,172 per year, or $18.4 per hour.

Customer Service Representative

Sight Sea Travel Company

Atlanta, GA

$15.50 - $21/hr

Full-time

Re-posted 11 days ago

Job description

Customer Service Representative

We are seeking a detail-oriented and client-focused professional to design and coordinate personalized trip experiences for individuals, families, and groups. This role is centered on delivering seamless planning support, high-quality recommendations, and exceptional service from initial inquiry through final confirmation.

What You'll Do:

  • Consult with clients to understand preferences, budgets, and desired experiences
  • Design customized itineraries including accommodations, activities, transportation, and special requests
  • Research destinations, resorts, cruises, and curated experiences to match client needs
  • Coordinate reservations and ensure all components of the itinerary are accurate and confirmed
  • Communicate updates, options, and recommendations in a clear and timely manner
  • Provide ongoing support before and during scheduled trips
  • Build strong client relationships through consistent follow-up and service excellence

What We're Looking For:

  • Strong communication and interpersonal skills
  • Highly organized with excellent attention to detail
  • Comfortable managing multiple requests and timelines simultaneously
  • Ability to research and present tailored recommendations
  • Prior experience in hospitality, customer service, sales support, or concierge-style roles preferred
  • Tech-savvy and comfortable using booking platforms and online tools
  • Self-motivated with a professional and client-first mindset

What We Offer:

  • Structured onboarding and training resources
  • Access to booking systems and supplier partnerships
  • Supportive team environment with ongoing development opportunities
  • Opportunity to grow within a client-focused service organization

If you enjoy creating memorable experiences, solving logistical puzzles, and working closely with people to bring their plans to life, this role may be a strong fit.