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Online Csr Jobs (NOW HIRING)

QCHI

Customer Service Representative

Bessemer, AL · On-site

$14.25 - $19.50/hr

The Customer Service Representative opportunity is a full-time entry-level position! We are looking ... States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides ...

QCHI

Customer Service Representative

Hueytown, AL · On-site

$14/hr

The Customer Service Representative opportunity is a full-time entry-level position! We are looking ... States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides ...

Tree Guardians

Customer Service Representative

Dublin, OH · On-site

$15 - $20.50/hr

Customer Service Representative Joseph Tree is looking for a Customer Service Representative as the ... Online Lead Management (20%) * Respond promptly to website inquiries and online quote requests.

State Electric Corp

Customer Service Rep

Huntington, WV · On-site

$15.50 - $21.25/hr

... online customer inquiries though multiple channels. The candidate must be a self-motivated ... The Customer Service Representative will be responsible for: * Providing specific information ...

QCHI

Customer Service Representative

Oklahoma City, OK · On-site

$14.75 - $20.25/hr

The Customer Service Representative opportunity is a part-time entry-level position that has great ... States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides ...

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How much do online csr jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for online csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How do I become an online CSR?

To become an online Customer Service Representative (CSR), you typically need a high school diploma or equivalent, strong communication skills, and experience with customer service or related tools like live chat or email platforms. Many employers also value familiarity with CRM software and the ability to work independently in a remote environment.

What are the key skills and qualifications needed to thrive as an online CSR?

To thrive as an Online Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is typically required. Patience, active listening, and a customer-focused attitude help you stand out in this role. These skills and qualities are crucial for resolving customer issues efficiently and ensuring positive customer experiences in digital environments.

What is an online CSR?

Online CSRs, or Online Customer Service Representatives, are professionals who assist customers via digital channels such as email, live chat, and social media. They handle inquiries, resolve issues, process orders, and provide information about products or services. Online CSRs play a key role in ensuring customer satisfaction and maintaining a positive brand image by delivering prompt and effective support remotely.

What are some common challenges faced by online CSRs, and how can they be effectively managed?

Online Customer Service Representatives often encounter challenges such as handling a high volume of inquiries, managing difficult or upset customers, and quickly adapting to new technologies or procedures. Effective time management, clear written communication, and maintaining a calm, empathetic demeanor are key to overcoming these hurdles. Many organizations provide training and support systems, including knowledge bases and escalation protocols, to help representatives deliver consistent, high-quality service. Regular feedback and collaboration with team members also play a crucial role in navigating these challenges successfully.
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Online Csr jobs near you
Infographic showing various Online Csr job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 62% Full Time, 34% Part Time, 1% Temporary, and 2% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

QC Holdings-LendNation

Scottsboro, AL • On-site

$14.25 - $19.25/hr

Other

Posted 13 days ago

Job description

Part-Time Customer Service Representative

Lend Nation is looking for an energetic, positive Part-Time Customer Service Representative to join our team!

This position will work at Branch 4152 located at 719 S Broad St, Ste. A, Scottsboro, AL 35768.

The Customer Service Representative opportunity is a part-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!

As a Customer Service Representative, you will:

  • Complete cash transactions for our customers
  • Initiate customer loans
  • Contact customers about past due payments
  • Work rotating shifts and some Saturdays. You will have Sundays off!

As a Customer Service Representative, you will need to bring:

  • Excellent customer service skills
  • Cash Handling experience
  • Ability to operate computers and standard office equipment preferred.
  • Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance.
  • Ability to work with minimal supervision.
  • Reliable attendance is an essential requirement of the position.
  • Must be at least 19 years of age.
  • Must have proof of eligibility to legally work in the United States

We offer our Customer Service Representatives:

  • Monthly bonus program
  • Steady hours

About the company:

QCHI (Lend Nation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.

Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands Lend Nation and 310-Loan in Canada.

QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate.

The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.

Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company.

QCHI / LendNation is an Equal Opportunity Employer

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