One Manhattan Square Jobs (NOW HIRING)

The Company:

Extell Marketing Group manages the sales, leasing, and marketing of the world’s most elevated residences and is redefining luxury development throughout New York City and other premier markets across the nation.

Extell Marketing Group is an integral part of Extell Development Company: a full-service development company driven by a team of talented real estate professionals whose combined breadth of experience includes all areas of real estate development. Clear communication and proficient execution enable us to successfully acquire, finance, develop, market, and manage the most sophisticated urban development projects. Experiencing outstanding growth since its founding in 1989, the company’s growing portfolio exceeds twenty-five million square feet.

The Property:

Extell Development Company presents One Manhattan Square, a mixed-use building perfectly situated along the Lower East Side waterfront. This 800-foot-tall striking glass tower offers one to three-bedroom condominium residences that feature epic river and skyline views and a lifestyle enhanced by over 100,000 square feet of indoor and outdoor amenities. One Manhattan Square presents the most valuable waterfront living opportunity in Manhattan with one of the last available 20-year tax abatements in New York City.

Summary of Responsibilities:

The Part-Time Weekend Receptionist supports the sales and leasing team by providing exceptional customer service and administrative support while ensuring the sales office, model residences, and reception areas are welcoming, organized, and professionally maintained.  This position serves as the first point of contact for prospective residents, brokers, and visitors, contributing to a positive customer experience and the efficient day-to-day operation of the sales office.

Essential Functions:

• Open the on-site sales and leasing office each day by preparing the office and model residences, including turning on lights and ensuring all areas are presentation ready.
• Maintain the cleanliness, organization, and professional appearance of the sales office, model residences, and all common areas. 
• Conduct routine inspections of model residences and building hallways, removing minor litter and submitting maintenance requests or punch list items through BuildingLink as needed.
• Monitor and replenish office, kitchen, bathroom, and marketing supplies to ensure adequate inventory at all times. 
• Prepare marketing materials and promotional packets in advance of events and property tours. 
• Check office voicemail daily and promptly route inquiries as appropriate.
• Enter all email and voicemail inquiries into the CRM system and distribute leads to the appropriate sales or leasing agent.
• Confirm scheduled appointments.
• Answer incoming telephone calls, direct inquiries appropriately, and provide courteous, provisional assistance to prospective residents, brokers, residents, and vendors.
• Welcome visitors to the sales office, identify their needs, and provide an informative introduction to the property and available residences. 
• Maintain a working knowledge of leasing applications, lease packages, and related documentation. 
• Prepare and distribute daily sales and leasing reports.
• Support the planning and execution of open houses, broker events, and other marketing initiatives. 
• Assist with data entry, reporting, client registrations, contact lists, traffic reports, deal tracking, and comparable market research. 
• Attend company meetings as requested.
• Perform other duties and administrative projects as assigned.

Competencies:

• Strong customer service and interpersonal skills with a friendly, professional demeanor.
• Excellent verbal and written communication skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to multitask and prioritize responsibilities in a fast-paced, deadline-driven team environment.
• Demonstrates initiative, reliability, sound judgement, and a strong work ethic.
• Proficient in Microsoft Office and comfortable learning CRM and property management systems.
• Ability to work collaboratively as part of a team while also working independently when needed.

Education/Experience Requirements:

• Bachelor’s degree from accredited college or university preferred.
• Prior experience in a support role for a sales or leasing team within real estate brokerage, development, business management, or a related field is preferred.
• Proficiency in MS Office (Outlook, Excel, Word, PowerPoint) required.

Work Environment:

• Office environment with varying levels of noise. 
• May work between office locations.

*Equal Opportunity Employer