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Onboarding Implementation Jobs in Utah (NOW HIRING)

Podium

AI Onboarding Specialist

Lehi, UT

Responsible for the initial implementation and onboarding of new customer accounts with a focus on AI agents. Responsible for the organization and management of account connections, integration ...

Podium

AI Onboarding Specialist - Medspa

Lehi, UT

Responsible for the initial implementation and onboarding of new customer accounts with a focus on AI agents. Responsible for the organization and management of account connections, integration ...

Podium

AI Onboarding Specialist

Lehi, UT · On-site

Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI ... The AI Onboarding Specialist is a vital part of the Podium team. Responsible for the initial ...

Trucordia

Implementation Specialist

Midvale, UT

Client Onboarding & Implementation * Serve as the primary point of contact for new clients during the onboarding phase * Lead kickoff meetings to establish timelines, expectations, and success ...

Trucordia

Implementation Specialist

Midvale, UT · On-site

Client Onboarding & Implementation * Serve as the primary point of contact for new clients during the onboarding phase * Lead kickoff meetings to establish timelines, expectations, and success ...

Trucordia

Implementation Specialist

Midvale, UT · On-site

Client Onboarding & Implementation * Serve as the primary point of contact for new clients during the onboarding phase * Lead kickoff meetings to establish timelines, expectations, and success ...

Podium

AI Onboarding Specialist - Automotive

Lehi, UT · On-site

Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI ... The AI Onboarding Specialist is a vital part of the Podium team. Responsible for the initial ...

Podium

AI Onboarding Specialist - Medspa

Lehi, UT · On-site

Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI ... The AI Onboarding Specialist is a vital part of the Podium team. Responsible for the initial ...

Hussle Technology

Onboarding Project Manager

Lehi, UT · On-site

Hussle is hiring an Onboarding Manager to own the successful launch and implementation of new and expansion customers onto the platform. This role is responsible for turning signed contracts into ...

Broccoli AI

Implementation Manager

Lehi, UT · On-site

$85K - $95K/yr

About the Role As an Implementation Manager at Broccoli, you'll own the onboarding experience for new customers-from setup to success. You'll be the bridge between our AI agents and real-world HVAC, ...

Solomon Page

Technical Integration Engineer

Draper, UT · On-site

$60 - $65/hr

This is a customer-facing role focused on solution design, onboarding, implementation, and integration support-not software development. * Pay Range - $60-65/ HR Responsibilities: * Lead integration ...

Kalepa

Implementation Specialist

Salt Lake City, UT · On-site

The Implementation Specialist will be responsible for the accurate and timely deployment of Kalepa's platform for new clients, ensuring efficient onboarding and collaboration with the Client Success ...

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Onboarding Implementation information

Do you get paid for job onboarding?

In most cases, onboarding is part of the employment process, and employees are paid for their work during this period. Some companies may require new hires to complete training or orientation without pay, but generally, onboarding itself is included in regular compensation once employment begins. It is important to clarify pay policies with the employer before starting the onboarding process.

What does an onboarding implementation do?

An onboarding implementation involves planning and executing processes to integrate new employees into an organization. It includes setting up training, introducing company policies, and ensuring access to necessary tools and systems to facilitate a smooth transition. This role often requires coordination with HR, IT, and management to ensure effective onboarding experiences.

What cities in Utah are hiring for Onboarding Implementation jobs?

Cities in Utah with the most Onboarding Implementation job openings:

Onboarding Implementation jobs near you

AI Onboarding Specialist

Podium

Lehi, UT

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 10 days ago

Job description

The AI Onboarding Specialist is a vital part of the Podium team. Responsible for the initial implementation and onboarding of new customer accounts with a focus on AI agents. Responsible for the organization and management of account connections, integration fulfillment, tailored team trainings for all locations in any given account, resolving customer issues, and customer usage monitoring to bring about the successful completion of new customer implementation. The Onboarding Manager also has a major role in creating new processes internally and needs to be able to adjust quickly to changing circumstances. 

What you will be doing:

  • Primary contact during the first 30 days of new customer experience 
  • Podium product expert
  • Manage potential escalations within the first 30 days
  • Coordinate all account connections (product and integration-related)
  • Ensure product adoption through various outreach methods and health scoring of accounts
  • Implement and configure AI agents 
  • Ensure effective hand-off to CSMs after the onboarding period is over
  • Conduct full-team trainings for all locations in every account, covering best practices
  • Coordinating and responding to client issues
  • Building new processes and working with different departments to create a smooth implementation experience

What you should have:

  • 1-2 years of experience in a customer onboarding/implementation role (in SaaS is a plus)
  • Working knowledge of AI technologies (e.g., LLMs, Voice AI, automation platforms) with hands-on experience applying them in real-world contexts.
  • A bachelor's degree in business or a similar field.
  • Exceptional written and communication skills
  • Experience communicating directly with clients
  • Proven track record of managing multiple concurrent projects with varying complexity levels
  • Excellent problem-solving skills
  • Self-starter with prior experience navigating complex customer environments
  • Ability to sort through large volumes of data and drive insights and results
  • Interest in further understanding and working with AI agents

What we hope you have:

  • A growth-oriented approach to AI. You recognize how it will fundamentally reshape your own work and how businesses operate
  • Bachelor's degree.
  • Experience with Gainsight and Salesforce

Why you'll love working here: 

  • Podium is the best place to work to:
    • Join the leaders in AI agents
    • Unlock career-defining growth
    • Build with world-class talent
    • Make a real impact on local businesses

Benefits:

  • Transparent culture
  • Work onsite in Lehi, UT, 5 days a week
  • Great opportunities for career growth
  • Life insurance, long and short-term disability coverage
  • Paid maternity and paternity leave
  • Fertility Benefits
  • Excellent medical, dental, and vision benefits
  • 401k Plan
  • Bi-annual swag drops with cool Podium gear and apparel
  • A stellar HQ (Utah) gym with local professional coaches and classes offered
  • Onsite HQ (Utah) child care center, subsidized for employees

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

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