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Onboarding Implementation Manager Jobs in Wisconsin

VBA Software

Implementation Manager

Germantown, WI · Remote

The Implementation Manager will lead clients through our implementation process and ensure a successful onboarding. What can we offer you? VBAis a cloud-based high growth healthcare SAAS company ...

Alegeus

Employer Implementation Lead

Milwaukee, WI · Hybrid

$53K - $90K/yr

Lead benefit onboarding projects (e.g., HSA, FSA, HRA), ensuring accurate documentation, timely ... Monitor and manage internal ticketing queues , resolving issues within established service level ...

Alegeus

Employer Implementation Analyst

Milwaukee, WI · Hybrid

$21.06 - $35.82/hr

... onboarding, new business, and ongoing initiatives, while effectively educating them on the value ... Successfully onboard clients to the platform, configure plans, and manage renewals with a 98.5%+ ...

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All JobsOnboarding Implementation JobsOnboarding Implementation Manager JobsOnboarding Implementation Manager Jobs in Wisconsin

Onboarding Implementation Manager information

See Wisconsin salary details

$39.4K

$104.5K

$169.6K

How much do onboarding implementation manager jobs pay per year?

As of Jul 31, 2026, the average yearly pay for onboarding implementation manager in Wisconsin is $104,487.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,200.00 and $122,100.00 per year, depending on experience, location, and employer.

What is the difference between Onboarding Implementation Manager vs Customer Success Manager?

AspectOnboarding Implementation ManagerCustomer Success Manager
Primary FocusLeading new client onboarding and implementation processesMaintaining client relationships and ensuring ongoing satisfaction
ResponsibilitiesProject management, process setup, training during onboardingRenewals, upselling, ongoing support
Skills & CertificationsProject management, communication, technical knowledgeRelationship management, communication, product knowledge

While both roles involve client interaction, the Onboarding Implementation Manager focuses on the initial setup and implementation of services, whereas the Customer Success Manager maintains long-term client relationships and satisfaction after onboarding.

How does an Onboarding Implementation Manager typically collaborate with cross-functional teams during a client onboarding project?

As an Onboarding Implementation Manager, you will regularly collaborate with teams such as sales, product, IT, and customer support to ensure a smooth client onboarding experience. This involves coordinating project timelines, sharing client requirements, and troubleshooting issues as they arise. Effective communication and project management skills are crucial, as you'll serve as the main point of contact between the client and internal teams, ensuring all stakeholders are aligned and informed throughout the implementation process.

What are Onboarding Implementation Managers?

Onboarding Implementation Managers are professionals responsible for ensuring the smooth transition of new clients or employees into a company's systems, processes, or services. They coordinate the setup, training, and integration activities to ensure all requirements are met and stakeholders are satisfied. Their role involves project management, communication with clients, and collaboration with internal teams to deliver a seamless onboarding experience. They play a key role in setting the tone for the client's or employee's relationship with the company.

What are the key skills and qualifications needed to thrive as an Onboarding Implementation Manager, and why are they important?

To thrive as an Onboarding Implementation Manager, you need strong project management abilities, experience with customer onboarding processes, and often a degree in business or a related field. Familiarity with CRM platforms like Salesforce, onboarding software, and project management tools such as Asana or Trello is typically required. Exceptional communication, problem-solving, and relationship-building skills set top performers apart in this role. These skills ensure efficient client integration, high satisfaction, and smooth transitions that drive customer retention and business success.
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Onboarding Implementation Manager jobs near you

Implementation Manager

VBA Software

Germantown, WI • Remote

Other

Re-posted 25 days ago

Job description

What are we looking for?

VBA is seeking an energetic and motivated Implementation Manager to support our rapidly growing business. The Implementation Manager will lead clients through our implementation process and ensure a successful onboarding.

What can we offer you?

VBAis a cloud-based high growth healthcare SAAS company providing solutions for all employee benefit administration. We offer a fun, fast-paced, collaborative work environment where the team rises above the individual. We look for hard work and a commitment to excellence. In turn we value an individual's personal life and realize a balance must be maintained between work and play to maintain high morale as one of our core philosophies.

What will you be doing?

  • Develop comprehensive project plans to meet client requirements and contracted statement of work
  • Set and manage client expectations
  • Clearly communicate project plans, key deliverables, timelines, and roles and responsibilities
  • Manage, track and communicate progress of multiple concurrent client implementation projects
  • Coordinate client training, software configuration, data conversion, and software and interface development
  • Ensure timely communication and mitigation of project risks and issues
  • Document and track change requests
  • Acquire sign-off from clients for key deliverables
  • All other duties as assigned

What are we looking for in this position?

  • 3+ years working in client-facing, technology-based Implementation/Project Manager roles
  • Proven experience managing projects with clients and cross-functional teams
  • Strong and professional communication skills, including writing, the ability to present, and comfort in leading client meetings
  • Self-motivated, team-oriented, and comfortable working in a fast-paced environment
  • Technical aptitude, particularly with SaaS, software integrations, and/or EDI
  • Proficiency with common project management tools
  • Ability to thrive in a remote environment

What do we consider a plus?

  • PMP certification
  • Experience in the Health Insurance / Benefits Administration industry

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