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Manager Customer Onboarding Jobs in Wisconsin (NOW HIRING)

Briess Industries

Customer Service Manager

Chilton, WI · On-site

The Customer Service Manager is responsible for leading the customer service team and ensuring the ... Support new product launches and customer onboarding activities. Food Industry Compliance * Support ...

Briess Industries

Customer Service Manager

Chilton, WI · On-site

The Customer Service Manager is responsible for leading the customer service team and ensuring the ... Support new product launches and customer onboarding activities. Food Industry Compliance * Support ...

Endries

Account Integration Manager

Brillion, WI · On-site

Lead the onboarding and implementation of new and expanding strategic customer accounts. * Deliver an exceptional customer experience by setting clear expectations, communicating project milestones ...

Option Care

Sales Onboarding Specialist

Madison, WI

$53K - $88K/yr

The Sales Onboarding Training Specialist serves as the critical bridge between formal training and ... Strong understanding of sales processes, methodologies, and CRM systems (e.g., Salesforce)

Cellara

Onboarding Specialist

Madison, WI · On-site

The Onboarding Specialist's responsibility will be to help enable new users to become proficient ... customer success, technical support or account management role preferred Experience in a SaaS ...

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All JobsCustomer Onboarding JobsManager Customer Onboarding JobsManager Customer Onboarding Jobs in Wisconsin

Manager Customer Onboarding information

See Wisconsin salary details

$32.8K

$83.8K

$141.3K

How much do manager customer onboarding jobs pay per year?

As of Sep 1, 2026, the average yearly pay for manager customer onboarding in Wisconsin is $83,841.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,100.00 and $99,900.00 per year, depending on experience, location, and employer.

What does a manager customer onboarding do?

A Manager Customer Onboarding oversees the process of introducing new clients to a company’s products or services. They are responsible for ensuring that customers have a smooth and positive experience during the initial stages, which often includes training, account setup, and addressing any questions or concerns. This role involves coordinating between customers and internal teams to ensure expectations are met and long-term relationships are established. Ultimately, the Manager Customer Onboarding helps drive customer satisfaction and retention by making sure the onboarding process is efficient and effective.

What are the key skills and qualifications needed to thrive as a manager customer onboarding?

To thrive as a Manager of Customer Onboarding, you need expertise in project management, customer success strategies, and a background in business or related fields. Familiarity with CRM platforms like Salesforce, onboarding software, and certification in project management (such as PMP) are typically expected. Exceptional communication, problem-solving, and leadership skills help you effectively guide new clients and motivate your team. These abilities ensure a smooth onboarding process, drive customer satisfaction, and support long-term client relationships.

What are some common challenges faced by a manager customer onboarding, and how can they be addressed?

Managers in customer onboarding often encounter challenges such as aligning customer expectations with product capabilities, ensuring timely and effective onboarding processes, and facilitating strong cross-departmental communication. Successfully addressing these challenges typically involves proactive communication, establishing clear onboarding milestones, and collaborating closely with sales, support, and product teams to deliver a seamless customer experience. Leveraging onboarding tools, regular training, and customer feedback loops can also help identify bottlenecks and drive continuous improvement.

What is the difference between Manager Customer Onboarding vs Customer Success Manager?

AspectManager Customer OnboardingCustomer Success Manager
Primary FocusGuiding new clients through onboarding processesEnsuring ongoing customer satisfaction and retention
ResponsibilitiesImplementing onboarding plans, training, setupBuilding relationships, renewals, upselling
Work EnvironmentProject-based, onboarding teams, implementation projectsAccount management, customer engagement
Required SkillsCommunication, project management, technical knowledgeRelationship building, problem-solving, communication

While both roles focus on customer engagement, the Manager Customer Onboarding primarily manages the initial setup and onboarding process for new clients, ensuring a smooth transition. The Customer Success Manager focuses on maintaining ongoing relationships, maximizing customer satisfaction, and driving renewals and growth. Both roles require strong communication skills, but their core responsibilities differ in scope and stage of the customer lifecycle.

How much do Manager Customer Onboarding make in the US?

The average salary for a Manager Customer Onboarding in the US is approximately $70,000 to $100,000 per year, depending on experience, industry, and location. Managers in this role typically oversee onboarding processes, coordinate with cross-functional teams, and may require skills in customer relationship management and onboarding tools.

What are the most commonly searched types of Customer Onboarding jobs in Wisconsin?

The most popular types of Customer Onboarding jobs in Wisconsin are:

What are popular job titles related to Manager Customer Onboarding jobs in Wisconsin?

For Manager Customer Onboarding jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Manager Customer Onboarding jobs in Wisconsin look for?

The top searched job categories for Manager Customer Onboarding jobs in Wisconsin are:

What cities in Wisconsin are hiring for Manager Customer Onboarding jobs?

Cities in Wisconsin with the most Manager Customer Onboarding job openings:

Manager Customer Onboarding jobs near you

Customer Onboarding Specialist

ACD Distribution

Middleton, WI • On-site

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 8 days ago

Job description

Company Description

Since 1993, ACD has been a leader in providing a distribution channel for over 350 vendors and manufacturers, as well as over 3,000 customers. With a high level of vendor and customer satisfaction, we have enjoyed a steady increase in sales over the years. We offer competitive salaries, medical, dental, vision, company-paid life and disability insurance, Earned Time Off, 401k, employee discount, and room for advancement. Join our team and help us "deliver fun"!

Job Description

ACD Distribution, a leader in the hobby, game and toy industry has an opening for a Customer Onboarding Specialist in Middleton, WI. If you enjoy working with people, strive for results and customer satisfaction then ACD is your employer of choice!

The Customer Onboarding Specialist is responsible for processing customer applications from start to finish and providing support and guidance to potential customers.

Overall Responsibilities:

  • Manage all aspects of the customer onboarding experience as the main point of contact for applications, inquiries and issues providing timely response.
  • Establish and maintain a courteous and professional relationship with ACD Customers.
  • Work collaboratively with all departments to ensure the success of applicant's onboarding process.
  • Make process enhancement requests based on customer feedback.
  • Perform other duties as assigned by the management team.
Qualifications

 Qualifications:

  • High School Diploma or GED required
  • Prior customer service preferred
  • Excellent verbal and written communication skills
  • Strong organization skills and capability to work independently with little direction
  • Ability to prioritize and manage time effectively
  • Proficient in Microsoft Office
Additional Information

Compensation

  • Base rate: $18.00 per hour
  • Medical, dental, and vision insurance, company-paid life and disability insurance, Earned Time Off, and 401k retirement plan offered.  Employee discount available.

To Apply: e-mail your resume.  Join our team and help us "deliver fun"!

ACD will consider all qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, veteran status, or other characteristics protected by law.

Apply