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Onboarding Implementation Manager Jobs in Iowa (NOW HIRING)

Coviance

Customer Success Manager

West Des Moines, IA · On-site

Manage customer onboarding to ensure a smooth, timely, and positive implementation experience. * Stay current on Coviance products, enhancements, training resources, and service offerings to provide ...

Coviance

Customer Success Manager

West Des Moines, IA · On-site

Manage customer onboarding to ensure a smooth, timely, and positive implementation experience. * Stay current on Coviance products, enhancements, training resources, and service offerings to provide ...

Accenture

Digital Assets Manager

Des Moines, IA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You are Management Consultingprofessionals design and implement transformation programs that ... monitoring, onboarding, investigations). * Evaluation of differences and tradeoffs among ...

Accenture

Digital Assets Manager

Des Moines, IA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You are Management Consultingprofessionals design and implement transformation programs that ... monitoring, onboarding, investigations). * Evaluation of differences and tradeoffs among ...

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All JobsOnboarding Implementation JobsOnboarding Implementation Manager JobsOnboarding Implementation Manager Jobs in Iowa

Onboarding Implementation Manager information

See Iowa salary details

$36.6K

$97.2K

$157.8K

How much do onboarding implementation manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for onboarding implementation manager in Iowa is $97,231.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,900.00 and $113,700.00 per year, depending on experience, location, and employer.

What is an onboarding implementation manager?

Onboarding Implementation Managers are professionals responsible for ensuring the smooth transition of new clients or employees into a company's systems, processes, or services. They coordinate the setup, training, and integration activities to ensure all requirements are met and stakeholders are satisfied. Their role involves project management, communication with clients, and collaboration with internal teams to deliver a seamless onboarding experience. They play a key role in setting the tone for the client's or employee's relationship with the company.

How does an onboarding implementation manager typically collaborate with cross-functional teams during a client onboarding project?

As an Onboarding Implementation Manager, you will regularly collaborate with teams such as sales, product, IT, and customer support to ensure a smooth client onboarding experience. This involves coordinating project timelines, sharing client requirements, and troubleshooting issues as they arise. Effective communication and project management skills are crucial, as you'll serve as the main point of contact between the client and internal teams, ensuring all stakeholders are aligned and informed throughout the implementation process.

What are the key skills and qualifications needed to thrive as an onboarding implementation manager, and why are they important?

To thrive as an Onboarding Implementation Manager, you need strong project management abilities, experience with customer onboarding processes, and often a degree in business or a related field. Familiarity with CRM platforms like Salesforce, onboarding software, and project management tools such as Asana or Trello is typically required. Exceptional communication, problem-solving, and relationship-building skills set top performers apart in this role. These skills ensure efficient client integration, high satisfaction, and smooth transitions that drive customer retention and business success.

What is the difference between Onboarding Implementation Manager vs Customer Success Manager?

AspectOnboarding Implementation ManagerCustomer Success Manager
Primary FocusLeading new client onboarding and implementation processesMaintaining client relationships and ensuring ongoing satisfaction
ResponsibilitiesProject management, process setup, training during onboardingRenewals, upselling, ongoing support
Skills & CertificationsProject management, communication, technical knowledgeRelationship management, communication, product knowledge

While both roles involve client interaction, the Onboarding Implementation Manager focuses on the initial setup and implementation of services, whereas the Customer Success Manager maintains long-term client relationships and satisfaction after onboarding.

What are popular job titles related to Onboarding Implementation Manager jobs in Iowa?

For Onboarding Implementation Manager jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Onboarding Implementation Manager jobs in Iowa look for?

The top searched job categories for Onboarding Implementation Manager jobs in Iowa are:

What cities in Iowa are hiring for Onboarding Implementation Manager jobs?

Cities in Iowa with the most Onboarding Implementation Manager job openings:

Onboarding Implementation Manager jobs near you

Associate Client Documents & Systems Analyst

Principal Financial Group

Des Moines, IA • On-site, Remote

$22.93 - $40.96/hr

Full-time

PTO

Posted 17 days ago

Job description

What You'll Do
The Associate Client Documents & Systems Analyst provides specialized expertise in onboarding new non-qualified plans and implementing changes to existing non-qualified plans. This includes the creation and revision of plan documents along with building the plan's provisions on Principal's recordkeeping platform. Supports the onboarding and updating implementation processes both tactically and strategically to ensure satisfaction of all stakeholders.
  • Partner with the Client Onboarding Manager, Client Service Manager, and other internal teams to create a smooth onboarding or updating experience while prioritizing and processing daily work demands through various tools to meet customer and team needs. Manage the process of creating and revising plan documents with the necessary language and attachments to achieve the desired plan setup. Ensure all contracts are established properly on all systems. Create accurate enrollment experiences through online setup and proper support materials.
  • Analyze and communicate the impact of selected provisions on overall plan structure and administration. Recognize unusual situations, proactively conduct independent research, and/or coordinate with internal partners to identify solutions and communicate findings to affected parties.
  • Identify and implement solutions for operational efficiencies within client onboarding services as well as develop and maintain documentation and procedures for the processes utilized. Make recommendations and assist with implementation with an objective of department efficiency and increased customer satisfaction.
  • Provide guidance to Client Onboarding Manager or Client Service Manager on specific client information or direction necessary to create or revise documents and plan provisions. Coordinate with Client Onboarding Manager or Client Service Manager on deliverables with special timing needs.
  • Promote team development through shared knowledge and information with team members in working to resolve unusual or challenging situations. Assist with the training and mentoring of other team members. Provide technical assistance for other roles or tasks and procedures. Perform quality assurance and internal audits at various points in the process.
  • Maintain a comprehensive knowledge of our record-keeping system, plan contract, services, and plan/service documents.
  • Other job-related duties or special projects as needed.

Who You Are
  • Relevant professional experience in onboarding, insurance, financial services, or comparable functions, demonstrated through a combination of work experience, training, military experience, and/or education, totaling 6+ years.
  • 1+ years of related non-qualified experience, preferably within Principal.
  • Experience reviewing, interpreting, or working with legal documents, plan documents, policies, contracts, or other complex business documentation preferred.
  • Proficiency with MS Word, MS Excel, and Salesforce.
  • Extensive knowledge and understanding of non-qualified plans, terminology, contract documents, manuals, and procedures.
  • Advanced business unit knowledge and technical skills of non-qualified products and regulations.
  • Experience analyzing and communicating the impact of non-qualified plan provisions.
  • Ability to recognize document interdependencies and system relationships.
  • Strong oral and written communication skills.
  • Ability to identify missing or conflicting information and communicate corrective action needs.
  • Must be accurate, organized, able to meet deadlines, and follow through on tasks.
  • Ability to build and maintain good relationships within the organization.

Salary Range Information
Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.
Salary Range
$22.93 - $40.96 / hour
Salary Details
The following locations are examples of market-specific salary ranges across different geographies.
  • Wichita, KS: $22.93 - $30.72 / hour
  • Des Moines, IA: $24.21 - $32.43 / hour
  • Charlotte, NC: $25.48 - $34.13 / hour
  • Chicago/Minneapolis: $28.03 - $37.55 / hour
  • Los Angeles/New York City: $30.58 - $40.96 / hour

Time Off Program
Personal Time Off (PTO) is provided to hourly (non-exempt) employees and provides a set amount of accrued time earned each pay period. Employees can use their PTO for vacation, personal or short-term illness.
Pension Eligible
Yes
Additional Information
Work Environments
This role offers in-office, hybrid (blending at least three office days in a typical workweek), and remote work arrangements.
Work Authorization/Sponsorship
At this time, we're not considering candidates that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States? This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links.
Nonimmigrant Workers and Green Card for Employment-Based Immigrants
Investment Code of Ethics
For Principal Global Investors positions, you'll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.
Experience Principal
At Principal, we value connecting on both a personal and professional level. Together, we're imagining a more purpose-led future for financial services - and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits.
Principal is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posting Window
We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline.
Date First Posted (TTF)
7/23/2026
Latest Post Date: Careers - US
8/10/2026
LinkedIn Remote Hashtag
#LI-Remote

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