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On Call Virtual Customer Service Representative Jobs

Virtual CSR

Chicago, IL ยท On-site +1

$15 - $18/hr

LaSalle Network is hiring remote Customer Service Representatives for a temp-to-hire opportunity with a national leader in benefit plan administration. Customer Service Representative ...

Remote Customer Service Representative (100% Work From Home) Are you ready to ditch the commute and ... We are looking for a high-energy, empathetic Virtual Customer Service Representative to join our ...

Virtual Customer Care Representative

Houston, TX ยท On-site

$15.25 - $20.75/hr

Virtual Customer Care Representative This is an in-office position Lennar is one of the nation ... customer service, giving back to the communities in which we work and live in, and fostering a ...

Customer Service 3.0

Rocky Mount, NC ยท On-site

$24K - $32K/yr

Customer Service Reps Needed - Work From Home$12-$15/hrSet Your Own Hours Ready to take control of your schedule and income from home?Join our fast-growing virtual customer support team! We're hiring ...

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On Call Virtual Customer Service Representative information

See salary details

$10

$18

$26

How much do on call virtual customer service representative jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for on call virtual customer service representative in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between On Call Virtual Customer Service Representative vs Customer Support Specialist?

AspectOn Call Virtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service experience
Work EnvironmentRemote, flexible hours, on-call basisRemote or office-based, regular hours
Industry UsageCommon in call centers, e-commerce, telecomUsed across various industries including tech, retail, healthcare
Search & Comparison IntentFocus on on-call, flexible support rolesBroader customer support roles with more interaction

The On Call Virtual Customer Service Representative typically works on an as-needed basis, providing support during specific hours, often remotely. In contrast, a Customer Support Specialist usually has scheduled hours and handles ongoing customer inquiries. Both roles require similar credentials and are used across many industries, but the on-call nature distinguishes the former as more flexible and reactive.

What cities are hiring for On Call Virtual Customer Service Representative jobs? Cities with the most On Call Virtual Customer Service Representative job openings:
What are the most commonly searched types of Virtual Customer Service Representative jobs? The most popular types of Virtual Customer Service Representative jobs are:
What states have the most On Call Virtual Customer Service Representative jobs? States with the most job openings for On Call Virtual Customer Service Representative jobs include:

Virtual Customer Service Representative

Globe Life American Income Division

Atlanta, GA โ€ข On-site, Remote

$15.50 - $21/hr

Full-time

Posted 8 days ago


Job description

Work Arrangement: 100% Remote (U.S. Residents Only)Deliver Exceptional Service From Anywhere
Are you a people-focused professional who enjoys helping others, solving problems, and creating positive customer experiences? Are you looking for a flexible remote opportunity with growth potential and ongoing support?
AO is seeking motivated individuals to join our team as a Virtual Customer Service Representative. In this role, you'll connect with clients virtually, provide outstanding service, answer questions, and help families better understand their available benefits and coverage options.
This position offers the flexibility of working from home while providing comprehensive training, mentorship, and opportunities for long-term career advancement.About AO
AO is dedicated to helping working families secure their financial future through supplemental benefits and protection programs. Our mission is built around service, integrity, and helping people make informed decisions that positively impact their lives.
Since 2020, our organization has operated in a fully virtual environment, allowing our team members to work remotely while remaining connected through industry-leading technology, training, and support.What You'll Do
As a Virtual Customer Service Representative, you'll play an important role in delivering a positive experience for clients and their families.Key Responsibilities
  • Meet with clients virtually through Zoom and online platforms
  • Respond to client questions regarding benefits, services, and coverage options
  • Provide exceptional customer support throughout the enrollment process
  • Assist clients with applications and required documentation
  • Build strong relationships through professionalism and effective communication
  • Maintain accurate records and client information
  • Resolve concerns and provide solutions in a timely manner
  • Collaborate with team members to ensure high-quality service
  • Participate in ongoing training and professional development programs
What We Offer100% Remote Flexibility
Work from home while enjoying the freedom and convenience of a virtual work environment.Weekly Pay & Performance Bonuses
Earn weekly compensation with additional opportunities for bonuses and recognition.Comprehensive Training & Mentorship
No industry experience required. We provide full training, ongoing coaching, and support from experienced leaders.Career Advancement Opportunities
Grow your career through a performance-based promotion system with leadership development opportunities.Medical Reimbursement Program
Available to qualifying representatives after 90 days.Incentive Travel & Recognition
Qualify for company-sponsored trips, leadership events, contests, and performance-based rewards.Industry-Leading Technology
Access modern systems and virtual tools that support efficiency, communication, and success.Qualifications
We're seeking individuals who possess:
  • Excellent verbal and written communication skills
  • Strong customer service and relationship-building abilities
  • Positive attitude and professional demeanor
  • Strong problem-solving and organizational skills
  • Ability to work independently in a remote environment
  • Strong time-management and multitasking abilities
  • Coachable mindset with a desire to learn and grow
Preferred Experience
The following experience is helpful but not required:
  • Customer Service
  • Call Center Support
  • Retail
  • Hospitality
  • Healthcare
  • Administrative Support
  • Client Relations
  • Account Management
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace
Why Join AO?
โ€ข Fully Remote Work Environment
โ€ข Flexible Schedule
โ€ข Weekly Pay
โ€ข Leadership Development Opportunities
โ€ข Ongoing Training & Mentorship
โ€ข Career Advancement Potential
โ€ข Supportive Team Culture
โ€ข Opportunity to Make a Meaningful DifferenceApply Today
If you're looking for a rewarding remote career where your communication skills and passion for helping others can make a lasting impact, we'd love to hear from you.
Apply today and begin building a future filled with growth, flexibility, and opportunity.
Connect Virtually. Serve Professionally. Grow Without Limits. ๐Ÿš€