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Full Time Virtual Customer Service Representative Jobs

The LaSalle Group

Virtual CSR

Chicago, IL · On-site +1

$15 - $18/hr

LaSalle Network is hiring remote Customer Service Representatives for a temp-to-hire opportunity with a national leader in benefit plan administration. Customer Service Representative ...

MiCo2 Group LLC

Customer Service 3.0

Rocky Mount, NC · On-site

$24K - $32K/yr

Customer Service Reps Needed - Work From Home$12-$15/hrSet Your Own Hours Ready to take control of your schedule and income from home?Join our fast-growing virtual customer support team! We're hiring ...

Basecamp Convenience

Full Time CSR

South Fork, CO

$15.25 - $20.50/hr

```html Full Time Customer Service Representative Location: South Fork, CO, 81154 About the Role We are looking for a friendly, reliable, and motivated Customer Service Representative to join our ...

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Full Time Virtual Customer Service Representative information

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How much do full time virtual customer service representative jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for full time virtual customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by Full Time Virtual Customer Service Representatives and how can they be managed?

Full Time Virtual Customer Service Representatives often face challenges such as maintaining clear communication with customers across digital channels, managing high call or chat volumes, and staying motivated while working remotely. To manage these, it's important to develop strong time management and multitasking skills, utilize company-provided resources or scripts, and regularly communicate with your team and supervisor for support. Many companies also offer training and virtual team-building activities to foster connection and help representatives stay engaged.

What are Full Time Virtual Customer Service Representatives?

Full Time Virtual Customer Service Representatives are professionals who provide support to customers remotely, typically through phone, email, or online chat. They handle inquiries, resolve issues, and assist with product or service information, all while working from a location outside of a traditional office. These roles usually require strong communication skills, problem-solving abilities, and proficiency with computer systems. As full-time employees, they often work a standard number of weekly hours and may receive benefits provided by their employer.

What are the key skills and qualifications needed to thrive as a Full Time Virtual Customer Service Representative, and why are they important?

To thrive as a Full Time Virtual Customer Service Representative, you typically need strong communication skills, problem-solving abilities, and proficiency in basic computer operations, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is commonly required. Exceptional active listening, patience, and adaptability distinguish top performers in this role. These skills and qualities are essential for efficiently resolving customer issues, ensuring satisfaction, and maintaining a professional remote work environment.

What is the difference between Full Time Virtual Customer Service Representative vs Part Time Virtual Customer Service Representative?

AspectFull Time Virtual Customer Service RepresentativePart Time Virtual Customer Service Representative
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsSame customer service skills, possibly more experienceSame skills, often less experience required
Work EnvironmentRemote, home-basedRemote, home-based
Employer UsageCommon in customer service departments of large companiesUsed by companies needing flexible staffing

Full Time Virtual Customer Service Representatives work more hours and often have more experience, while Part Time roles offer flexibility with fewer hours. Both roles require similar skills and work remotely, serving as essential customer support positions in various industries.

More about Full Time Virtual Customer Service Representative jobs
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What are the most commonly searched types of Virtual Customer Service Representative jobs? The most popular types of Virtual Customer Service Representative jobs are:
What states have the most Full Time Virtual Customer Service Representative jobs? States with the most job openings for Full Time Virtual Customer Service Representative jobs include:
What job categories do people searching Full Time Virtual Customer Service Representative jobs look for? The top searched job categories for Full Time Virtual Customer Service Representative jobs are:
Full Time Virtual Customer Service Representative jobs near you

Virtual Customer Service Representative

Globe Life American Income Division

Atlanta, GA • On-site, Remote

$15.50 - $21/hr

Full-time

Posted 8 days ago

Job description

Work Arrangement: 100% Remote (U.S. Residents Only)Deliver Exceptional Service From Anywhere
Are you a people-focused professional who enjoys helping others, solving problems, and creating positive customer experiences? Are you looking for a flexible remote opportunity with growth potential and ongoing support?
AO is seeking motivated individuals to join our team as a Virtual Customer Service Representative. In this role, you'll connect with clients virtually, provide outstanding service, answer questions, and help families better understand their available benefits and coverage options.
This position offers the flexibility of working from home while providing comprehensive training, mentorship, and opportunities for long-term career advancement.About AO
AO is dedicated to helping working families secure their financial future through supplemental benefits and protection programs. Our mission is built around service, integrity, and helping people make informed decisions that positively impact their lives.
Since 2020, our organization has operated in a fully virtual environment, allowing our team members to work remotely while remaining connected through industry-leading technology, training, and support.What You'll Do
As a Virtual Customer Service Representative, you'll play an important role in delivering a positive experience for clients and their families.Key Responsibilities
  • Meet with clients virtually through Zoom and online platforms
  • Respond to client questions regarding benefits, services, and coverage options
  • Provide exceptional customer support throughout the enrollment process
  • Assist clients with applications and required documentation
  • Build strong relationships through professionalism and effective communication
  • Maintain accurate records and client information
  • Resolve concerns and provide solutions in a timely manner
  • Collaborate with team members to ensure high-quality service
  • Participate in ongoing training and professional development programs
What We Offer100% Remote Flexibility
Work from home while enjoying the freedom and convenience of a virtual work environment.Weekly Pay & Performance Bonuses
Earn weekly compensation with additional opportunities for bonuses and recognition.Comprehensive Training & Mentorship
No industry experience required. We provide full training, ongoing coaching, and support from experienced leaders.Career Advancement Opportunities
Grow your career through a performance-based promotion system with leadership development opportunities.Medical Reimbursement Program
Available to qualifying representatives after 90 days.Incentive Travel & Recognition
Qualify for company-sponsored trips, leadership events, contests, and performance-based rewards.Industry-Leading Technology
Access modern systems and virtual tools that support efficiency, communication, and success.Qualifications
We're seeking individuals who possess:
  • Excellent verbal and written communication skills
  • Strong customer service and relationship-building abilities
  • Positive attitude and professional demeanor
  • Strong problem-solving and organizational skills
  • Ability to work independently in a remote environment
  • Strong time-management and multitasking abilities
  • Coachable mindset with a desire to learn and grow
Preferred Experience
The following experience is helpful but not required:
  • Customer Service
  • Call Center Support
  • Retail
  • Hospitality
  • Healthcare
  • Administrative Support
  • Client Relations
  • Account Management
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace
Why Join AO?
• Fully Remote Work Environment
• Flexible Schedule
• Weekly Pay
• Leadership Development Opportunities
• Ongoing Training & Mentorship
• Career Advancement Potential
• Supportive Team Culture
• Opportunity to Make a Meaningful DifferenceApply Today
If you're looking for a rewarding remote career where your communication skills and passion for helping others can make a lasting impact, we'd love to hear from you.
Apply today and begin building a future filled with growth, flexibility, and opportunity.
Connect Virtually. Serve Professionally. Grow Without Limits. 🚀

Apply