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Full Time Virtual Customer Service Representative Jobs

AO Globe Life

VIRTUAL Customer Service

Atlanta, GA · On-site +1

$14.50 - $18.25/hr

Weekly virtual workshops * Leadership conventions * Ongoing coaching * Advanced technology and ... Performance awards What You'll Do As a Remote Benefits Representative, you'll: * Meet with clients ...

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Full Time Virtual Customer Service Representative information

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How much do full time virtual customer service representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for full time virtual customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a full time virtual customer service representative?

Full Time Virtual Customer Service Representatives are professionals who provide support to customers remotely, typically through phone, email, or online chat. They handle inquiries, resolve issues, and assist with product or service information, all while working from a location outside of a traditional office. These roles usually require strong communication skills, problem-solving abilities, and proficiency with computer systems. As full-time employees, they often work a standard number of weekly hours and may receive benefits provided by their employer.

What are the key skills and qualifications needed to thrive as a full time virtual customer service representative?

To thrive as a Full Time Virtual Customer Service Representative, you typically need strong communication skills, problem-solving abilities, and proficiency in basic computer operations, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is commonly required. Exceptional active listening, patience, and adaptability distinguish top performers in this role. These skills and qualities are essential for efficiently resolving customer issues, ensuring satisfaction, and maintaining a professional remote work environment.

What are some common challenges faced by full time virtual customer service representatives and how can they be managed?

Full Time Virtual Customer Service Representatives often face challenges such as maintaining clear communication with customers across digital channels, managing high call or chat volumes, and staying motivated while working remotely. To manage these, it's important to develop strong time management and multitasking skills, utilize company-provided resources or scripts, and regularly communicate with your team and supervisor for support. Many companies also offer training and virtual team-building activities to foster connection and help representatives stay engaged.

What is the difference between Full Time Virtual Customer Service Representative vs Part Time Virtual Customer Service Representative?

AspectFull Time Virtual Customer Service RepresentativePart Time Virtual Customer Service Representative
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsSame customer service skills, possibly more experienceSame skills, often less experience required
Work EnvironmentRemote, home-basedRemote, home-based
Employer UsageCommon in customer service departments of large companiesUsed by companies needing flexible staffing

Full Time Virtual Customer Service Representatives work more hours and often have more experience, while Part Time roles offer flexibility with fewer hours. Both roles require similar skills and work remotely, serving as essential customer support positions in various industries.

More about Full Time Virtual Customer Service Representative jobs

What cities are hiring for Full Time Virtual Customer Service Representative jobs?

Cities with the most Full Time Virtual Customer Service Representative job openings:

What are the most commonly searched types of Virtual Customer Service Representative jobs?

The most popular types of Virtual Customer Service Representative jobs are:

What job categories do people searching Full Time Virtual Customer Service Representative jobs look for?

The top searched job categories for Full Time Virtual Customer Service Representative jobs are:

Full Time Virtual Customer Service Representative jobs near you
Infographic showing various Full Time Virtual Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Virtual Customer Service (Entry Level)

NextGen Real Estate

New York, NY

$17.50 - $23.75/hr

Full-time

Posted 26 days ago

Job description

As a Virtual Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and chat. You will serve as the first point of contact for our clients and will be responsible for addressing their inquiries, concerns, and requests in a timely and professional manner.

Key Responsibilities:

- Respond to customer inquiries and provide accurate and timely information about our products and services

- Handle customer complaints and resolve issues in a professional and efficient manner

- Manage and update customer accounts and records

- Proactively identify and escalate customer issues to the appropriate department for resolution

- Collaborate with other team members to ensure a seamless customer experience

- Meet and exceed customer service goals and metrics

- Continuously improve and enhance customer service processes to increase efficiency and customer satisfaction

Qualifications:

- High school diploma or equivalent; college degree preferred

- Excellent communication skills, both written and verbal

- Strong problem-solving and decision-making abilities

- Ability to multitask and manage time effectively

- Proficient in Microsoft Office and other basic computer skills

- Experience with customer relationship management (CRM) software is a plus

- Must be able to work independently and in a team environment

- Comfortable working in a fast-paced and constantly changing environment

We are looking for individuals who are passionate about delivering exceptional customer service and are eager to learn and grow in a dynamic and innovative company. If you are a self-starter with a positive attitude and excellent communication skills, we want to hear from you!

Join the NextGen Real Estate team and take the first step towards a rewarding career in the real estate industry. Apply now!

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