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Full Time Virtual Customer Service Representative Jobs

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Customer Service Rep / CSR

Des Moines, IA · On-site

$40K/yr

Our client seeks multiple Customer Service Reps / CSRs to join their team ... These are full-time direct hire opportunities. You will earn a base pay of $40,000, plus ...

Domino's

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Springfield, VT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

PrideStaff

Customer Service Representative

Hicksville, NY · On-site

$26 - $30/hr

M - F Business Hours Full-Time, Temp-to-Hire Great Benefits Including: Medical, Dental, Vision, 401K & More! Customer Service Representative PrideStaff is working with an established company seeking ...

613 Originals

CSR - Customer Service Representative

Mahwah, NJ · On-site

$16 - $21.75/hr

We're seeking a smart, ambitious Customer Service Representative (CSR) to join our dynamic team. If you thrive in a fast-moving environment and want to work alongside industry-leading professionals ...

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Full Time Virtual Customer Service Representative information

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How much do full time virtual customer service representative jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for full time virtual customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by Full Time Virtual Customer Service Representatives and how can they be managed?

Full Time Virtual Customer Service Representatives often face challenges such as maintaining clear communication with customers across digital channels, managing high call or chat volumes, and staying motivated while working remotely. To manage these, it's important to develop strong time management and multitasking skills, utilize company-provided resources or scripts, and regularly communicate with your team and supervisor for support. Many companies also offer training and virtual team-building activities to foster connection and help representatives stay engaged.

What are Full Time Virtual Customer Service Representatives?

Full Time Virtual Customer Service Representatives are professionals who provide support to customers remotely, typically through phone, email, or online chat. They handle inquiries, resolve issues, and assist with product or service information, all while working from a location outside of a traditional office. These roles usually require strong communication skills, problem-solving abilities, and proficiency with computer systems. As full-time employees, they often work a standard number of weekly hours and may receive benefits provided by their employer.

What are the key skills and qualifications needed to thrive as a Full Time Virtual Customer Service Representative, and why are they important?

To thrive as a Full Time Virtual Customer Service Representative, you typically need strong communication skills, problem-solving abilities, and proficiency in basic computer operations, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is commonly required. Exceptional active listening, patience, and adaptability distinguish top performers in this role. These skills and qualities are essential for efficiently resolving customer issues, ensuring satisfaction, and maintaining a professional remote work environment.

What is the difference between Full Time Virtual Customer Service Representative vs Part Time Virtual Customer Service Representative?

AspectFull Time Virtual Customer Service RepresentativePart Time Virtual Customer Service Representative
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsSame customer service skills, possibly more experienceSame skills, often less experience required
Work EnvironmentRemote, home-basedRemote, home-based
Employer UsageCommon in customer service departments of large companiesUsed by companies needing flexible staffing

Full Time Virtual Customer Service Representatives work more hours and often have more experience, while Part Time roles offer flexibility with fewer hours. Both roles require similar skills and work remotely, serving as essential customer support positions in various industries.

More about Full Time Virtual Customer Service Representative jobs
What cities are hiring for Full Time Virtual Customer Service Representative jobs? Cities with the most Full Time Virtual Customer Service Representative job openings:
What are the most commonly searched types of Virtual Customer Service Representative jobs? The most popular types of Virtual Customer Service Representative jobs are:
What states have the most Full Time Virtual Customer Service Representative jobs? States with the most job openings for Full Time Virtual Customer Service Representative jobs include:
What job categories do people searching Full Time Virtual Customer Service Representative jobs look for? The top searched job categories for Full Time Virtual Customer Service Representative jobs are:
Full Time Virtual Customer Service Representative jobs near you
Customer Service Representative (Full-Time)

Customer Service Representative (Full-Time)

XPO Logistics

Meridian, ID • On-site

$15 - $20.50/hr

Full-time

Medical, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

XPO rating

7.0

Company rating: 7.0 out of 10

Based on 215 frontline employees who took The Breakroom Quiz

192nd of 341 rated logistics

Job description

What you'll need to succeed as a Customer Service Representative at XPO
Minimum qualifications:
  • 2 years of customer service experience
  • Strong computer, typing and 10-key skills
  • Experience with Microsoft Office
  • Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:
  • Transportation experience
  • Excellent verbal and written communication skills

About the Customer Service Representative job
Pay, benefits and more:
  • Pay starts at $21.53
  • Full health insurance benefits on day one
  • Life and disability insurance
  • Earn up to 13 days PTO your first year
  • 9 paid company holidays
  • 401(k) option with company match
  • Education assistance

What you'll do on a typical day:
  • Bill shipments according to applicable tariffs and pricing agreements
  • Recognize and resolve documentation errors
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
  • Process over, short and damaged freight and related documentation for customer resolution

Customer Service Representatives are required to:
  • Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery

About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statement here.

What XPO employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

XPO logo

About XPO

Sourced by ZipRecruiter

Founded in Greenwich, Connecticut, XPO Logistics, Inc., operating under the brand name XPO, is a one of the leading companies in the transportation and logistics sector. Operating its services in 30 countries, the company employs the use of ground-breaking technology in providing a broad suite of logistics services including supply chain management, freight brokerage, last mile logistics, and intermodal and drayage transportation. XPO's impressive history dates back to 2011 and within its relatively short existence, it has made a series of acquisitions to consolidate its top-notch range of services. Their mission is to provide outstanding results to customers by envisioning and implementing significant advancements in freight transportation and logistics.

Industry

Import-export

Company size

10,000+ Employees

Headquarters location

Greenwich, CT, US

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