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Full Time Virtual Customer Service Representative Jobs

CMC Electric

Customer Service Rep (CSR)

Clayton, NC · On-site

$15 - $17/hr

CMC Electric, LLC. of Clayton, NC is searching for a full-time Customer Service Rep (CSR) for, Saturday shift only. Do you want to be a part of a highly functioning office team that is dedicated to

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the

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Full Time Virtual Customer Service Representative information

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How much do full time virtual customer service representative jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for full time virtual customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by Full Time Virtual Customer Service Representatives and how can they be managed?

Full Time Virtual Customer Service Representatives often face challenges such as maintaining clear communication with customers across digital channels, managing high call or chat volumes, and staying motivated while working remotely. To manage these, it's important to develop strong time management and multitasking skills, utilize company-provided resources or scripts, and regularly communicate with your team and supervisor for support. Many companies also offer training and virtual team-building activities to foster connection and help representatives stay engaged.

What are Full Time Virtual Customer Service Representatives?

Full Time Virtual Customer Service Representatives are professionals who provide support to customers remotely, typically through phone, email, or online chat. They handle inquiries, resolve issues, and assist with product or service information, all while working from a location outside of a traditional office. These roles usually require strong communication skills, problem-solving abilities, and proficiency with computer systems. As full-time employees, they often work a standard number of weekly hours and may receive benefits provided by their employer.

What are the key skills and qualifications needed to thrive as a Full Time Virtual Customer Service Representative, and why are they important?

To thrive as a Full Time Virtual Customer Service Representative, you typically need strong communication skills, problem-solving abilities, and proficiency in basic computer operations, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is commonly required. Exceptional active listening, patience, and adaptability distinguish top performers in this role. These skills and qualities are essential for efficiently resolving customer issues, ensuring satisfaction, and maintaining a professional remote work environment.

What is the difference between Full Time Virtual Customer Service Representative vs Part Time Virtual Customer Service Representative?

AspectFull Time Virtual Customer Service RepresentativePart Time Virtual Customer Service Representative
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsSame customer service skills, possibly more experienceSame skills, often less experience required
Work EnvironmentRemote, home-basedRemote, home-based
Employer UsageCommon in customer service departments of large companiesUsed by companies needing flexible staffing

Full Time Virtual Customer Service Representatives work more hours and often have more experience, while Part Time roles offer flexibility with fewer hours. Both roles require similar skills and work remotely, serving as essential customer support positions in various industries.

More about Full Time Virtual Customer Service Representative jobs
What cities are hiring for Full Time Virtual Customer Service Representative jobs? Cities with the most Full Time Virtual Customer Service Representative job openings:
What are the most commonly searched types of Virtual Customer Service Representative jobs? The most popular types of Virtual Customer Service Representative jobs are:
What states have the most Full Time Virtual Customer Service Representative jobs? States with the most job openings for Full Time Virtual Customer Service Representative jobs include:
What job categories do people searching Full Time Virtual Customer Service Representative jobs look for? The top searched job categories for Full Time Virtual Customer Service Representative jobs are:
Full Time Virtual Customer Service Representative jobs near you
Infographic showing various Full Time Virtual Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CUSTOMER SERVICE REPRESENTATIVE- FULL-TIME

Aero Centers

Casper, WY • On-site

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description


Do you have a dynamic personality, enjoy working with others, and possess superior customer service skills? We're looking for outstanding individuals to join our growing team.

We provide fueling, parking, and hangar space to the general aviation community (non-commercial planes).

We have an immediate need to hire a full-time Customer Service Representative. This position could include morning or evening shifts and will include holiday and weekend coverage.

The Customer Service Representative (CSR) serves the front desk, greeting customers, accepting payments, and handling various administrative and service-oriented details. The job includes regular computer work, i.e., processing basic financial transactions, entering reservations for services, and managing multiple number-related information within the aviation software application related to customer bookings and fees.

The CSR position requires a cheerful and enthusiastic personality to make all guests feel welcome while ensuring their needs are met with the utmost attentiveness and professionalism. Our customer service department provides concierge-level assistance through excellent communication, anticipating needs, creative thinking, practical responsiveness, and attention to detail.

Responsibilities:

· Greeting on-site visitors and ensuring they are made to feel welcome

· Handling telephone calls with a customer-oriented level of service

· Data entry and other computer work to make reservations for services, communicate with customers via email, track inventory, and process financial transactions

· Excellent attention to detail to coordinate operations provided by multiple personnel to multiple customers to ensure timely and efficient service

· Connecting clients to appropriate personnel or third-party vendors for further service needs

· Providing attention to detail and follow through to ensure that a wide range of business needs are met

· Performing administrative support tasks

· Maintaining professionalism and confidentiality

· Providing a safe and clean reception area by complying with procedures, rules, and regulations

Qualifications:

· Aviation experience preferred

· Hospitality experience, i.e., front desk, restaurant/bar, hotel, country club, luxury retail

· Ability to work effectively with numbers to efficiently and accurately handle payment processing, invoicing, and the associated computer entries and paperwork

· Must have Experience providing top-quality customer service in a face-to-face setting

· Friendly and attentive personality

· Excellent interpersonal and communication skills

· Experience with conflict resolution in a customer service environment

· Exceptional Ability to attend to details

· Computer skills, e.g., POS systems, reservation systems, accounting systems, Excel

· Ability to multi-task effectively, interacting with customers, answering phones, and attending to computer work

Position Requirements:

*High School Diploma or General Education Degree (GED) is required.

*Essential reading, writing, and math skills.

*Ability to work under pressure and adaptability to change.

*Excellent interpersonal and verbal communication skills.

*Must possess a valid state Driver's License.

*100% Drug-free workplace (drug screen required)

*Job Type: Full-time

*Position for Holidays and weekends

Benefits:

  • Health insurance
  • Dental insurance
  • Vision Insurance
  • Disability Insurance
  • Life Insurance
  • Paid Time Off
  • 401-k with company match
  • On-The-Job Training

Experience level:

  • 1 year

Pay Range

  • $17.00


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