ZipRecruiter

Log In

2

Full Time Virtual Customer Service Representative Jobs

XPO

Customer Service Representative (Full-Time)

Parma, OH · On-site

$15.25 - $20.75/hr

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with ...

next page

Showing results 1-20

All JobsFull Time Virtual Customer Service Representative Jobs

Full Time Virtual Customer Service Representative information

See salary details

$9

$18

$26

How much do full time virtual customer service representative jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for full time virtual customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by Full Time Virtual Customer Service Representatives and how can they be managed?

Full Time Virtual Customer Service Representatives often face challenges such as maintaining clear communication with customers across digital channels, managing high call or chat volumes, and staying motivated while working remotely. To manage these, it's important to develop strong time management and multitasking skills, utilize company-provided resources or scripts, and regularly communicate with your team and supervisor for support. Many companies also offer training and virtual team-building activities to foster connection and help representatives stay engaged.

What are Full Time Virtual Customer Service Representatives?

Full Time Virtual Customer Service Representatives are professionals who provide support to customers remotely, typically through phone, email, or online chat. They handle inquiries, resolve issues, and assist with product or service information, all while working from a location outside of a traditional office. These roles usually require strong communication skills, problem-solving abilities, and proficiency with computer systems. As full-time employees, they often work a standard number of weekly hours and may receive benefits provided by their employer.

What are the key skills and qualifications needed to thrive as a Full Time Virtual Customer Service Representative, and why are they important?

To thrive as a Full Time Virtual Customer Service Representative, you typically need strong communication skills, problem-solving abilities, and proficiency in basic computer operations, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is commonly required. Exceptional active listening, patience, and adaptability distinguish top performers in this role. These skills and qualities are essential for efficiently resolving customer issues, ensuring satisfaction, and maintaining a professional remote work environment.

What is the difference between Full Time Virtual Customer Service Representative vs Part Time Virtual Customer Service Representative?

AspectFull Time Virtual Customer Service RepresentativePart Time Virtual Customer Service Representative
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsSame customer service skills, possibly more experienceSame skills, often less experience required
Work EnvironmentRemote, home-basedRemote, home-based
Employer UsageCommon in customer service departments of large companiesUsed by companies needing flexible staffing

Full Time Virtual Customer Service Representatives work more hours and often have more experience, while Part Time roles offer flexibility with fewer hours. Both roles require similar skills and work remotely, serving as essential customer support positions in various industries.

More about Full Time Virtual Customer Service Representative jobs
What cities are hiring for Full Time Virtual Customer Service Representative jobs? Cities with the most Full Time Virtual Customer Service Representative job openings:
What are the most commonly searched types of Virtual Customer Service Representative jobs? The most popular types of Virtual Customer Service Representative jobs are:
What states have the most Full Time Virtual Customer Service Representative jobs? States with the most job openings for Full Time Virtual Customer Service Representative jobs include:
What job categories do people searching Full Time Virtual Customer Service Representative jobs look for? The top searched job categories for Full Time Virtual Customer Service Representative jobs are:
Full Time Virtual Customer Service Representative jobs near you
Customer Service Representative (Full Time)

Customer Service Representative (Full Time)

FIRST UNITED BANK

Lubbock, TX

$13.75 - $18.75/hr

Full-time

Posted 27 days ago

Job description

First United Bank is accepting applications for a Full Time Customer Service Representative in our Operations Center.

As a Customer Service Representative, you will be responsible for supporting all products and services in our retail and commercial lines of business via inbound and outbound customer service calls concerning bank operations, regulations, transaction processing, and other inquiries as required by business objectives. 

Additional responsibilities include:

  • Identifying customer needs and suggesting appropriate resolutions, products and services
  • Utilizing technology to support and troubleshoot online services, gathering information, and tracking customer interactions
  • Complete wire transfers
  • Issue EMV Chip Debit Cards
  • Perform debit card maintenance
  • Generate routine department reports
  • Minor bookkeeping duties
  • Participates in job specific training, various bank training programs, and complies with BSA, AML and all bank policies and procedures as required

Minimum Qualifications: We are seeking individuals who will provide professional, reliable, and prompt service to our customers.  The ideal candidate will have:

  • Consistent customer care experience, preferably in financial services
  • Candidate must have a High School diploma or GED
  • Excellent written / verbal communication and customer service skills
  • Computer proficiency and familiarity with Microsoft programs
  • Ability to meet training standards is also required
  • Must be able to work flexible hours and/or extended hours as business requires

First United Bank is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Apply