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On Call Virtual Customer Service Representative Jobs in California

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

CSR / Customer Service Rep Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / ... on-call. You also enjoy an industry-competitive wage of $18 - $25/hr and amazing benefits ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

... on-call . You also enjoy an industry-competitive wage of $18 - $25/hr and amazing benefits ... A DAY IN THE LIFE OF A CSR / Customer Service Rep Your primary goal is to ensure ultimate ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

... on-call. You also enjoy an industry-competitive wage of $18 - $25/hr and amazing benefits ... A DAY IN THE LIFE OF A CSR / Customer Service RepYour primary goal is to ensure ultimate scheduling ...

dbi

Customer Service Representative

Burbank, CA

$17 - $23.25/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers ... Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ...

dbi

Customer Service Representative

Roseville, CA

$16.75 - $22.75/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers ... Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ...

dbi

Customer Service Representative

Modesto, CA

$17 - $23/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers ... Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ...

dbi

Customer Service Representative

Murrieta, CA · On-site

$16.25 - $22.25/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers ... Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ...

dbi

Customer Service Representative

Brea, CA

$16.50 - $22.50/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers ... Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ...

dbi

Customer Service Representative

Fresno, CA

$16 - $21.50/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers ... Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ...

Fix Auto

Customer Service Representative (CSR)

Oceanside, CA · On-site

$17 - $23/hr

Job Overview A CSR or Customer Service Rep is responsible for communicating with the customer, assisting the Repair Planners with the Repair Order File Management and all administrative fields. A ...

Dons Mobile Glass

Be Seen First

Customer Service Representative (CSR)

Turlock, CA · On-site

$20 - $25/hr

The Customer Service Representative is responsible for providing excellent customer service for all customers by using in-depth knowledge of company products and programs. The CSR will process orders ...

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All JobsOn Call Customer Service Representative JobsOn Call Virtual Customer Service Representative JobsOn Call Virtual Customer Service Representative Jobs in California

On Call Virtual Customer Service Representative information

What is the difference between On Call Virtual Customer Service Representative vs Customer Support Specialist?

AspectOn Call Virtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service experience
Work EnvironmentRemote, flexible hours, on-call basisRemote or office-based, regular hours
Industry UsageCommon in call centers, e-commerce, telecomUsed across various industries including tech, retail, healthcare
Search & Comparison IntentFocus on on-call, flexible support rolesBroader customer support roles with more interaction

The On Call Virtual Customer Service Representative typically works on an as-needed basis, providing support during specific hours, often remotely. In contrast, a Customer Support Specialist usually has scheduled hours and handles ongoing customer inquiries. Both roles require similar credentials and are used across many industries, but the on-call nature distinguishes the former as more flexible and reactive.

What are the most commonly searched types of Virtual Customer Service Representative jobs in California?

The most popular types of Virtual Customer Service Representative jobs in California are:

What cities in California are hiring for On Call Virtual Customer Service Representative jobs?

Cities in California with the most On Call Virtual Customer Service Representative job openings:

On Call Virtual Customer Service Representative jobs near you
Infographic showing various On Call Virtual Customer Service Representative job openings in California as of August 2026, with employment types broken down into 95% Full Time, and 5% Temporary. Highlights an 95% In-person, and 5% Remote job distribution.

Virtual Customer Service Representative

San Diego, CA • Remote

Military, Veterans and Diverse Job Seekers
See more jobs at Military, Veterans and Diverse Job Seekersexternal

$17/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Job description

What you will do

  • Responding to calls from customers who have questions regarding their benefits package which may include: 401K, Health Insurance, Pension, or Payroll related inquiries.
  • Assisting with website or application related issues in regards to accessing their benefits.
  • Answering questions regarding products or services the customer may have.
  • Assisting the customer with enrolling in their benefits plan through their employer.
  • ocumenting customer interactions in the client system thoroughly, using proper spelling, grammar, and punctuation.
  • Transferring data from documents into the client's system.
  • Processing transactions such as health enrollments, tax and direct deposit information updates, 401K withdrawals or contributions, and retirement elections.
  • Conducting independent research, utilizing tools and resources you are provided, to determine the best resolution to a customer's case. The ability to work on cases independently, while supporting your team as a whole, is important.

To qualify

  • You must have a high school diploma or equivalent.
  • At least 1 year of call center experience OR 2 years of customer service experience
  • Must have strong computer navigation and organizational skills.
  • e will pay you to complete online training, but you must commit to attending 100%, no missed time
  • Be able to complete and pass a background check

TECHNICAL REQUIREMENTS

  • Desktop or laptop (Tablets, Winbooks, Smart devices, Windows Mini PCs, Chromebook and Android systems are NOT compatible)
  • Operation system: Windows 10
  • Mac Computers are not compatible.
  • Processor speed: i4 or greater processor (Ryzen Series 4 or greater is also compatible)
  • RAM: 8GB or better
  • Hard Drive: 256 SSD or better
  • All peripherals must be wired
  • Must have reliable high-speed internet
  • 20MB download minimum
  • 10MB upload minimum
  • SL, Cable, Fiber ONLY - (no Wi-Fi or satellite-based service) and no VPN services
  • For this position, a wired USB headset with built-in microphone and noise cancellation is required. Plantronics 3310 and 3320 (Available from Amazon, Tiger Direct, Office Depot, Plantronics.com, CDW, Walmart) are both permitted options (must be one of these).
  • We do require that you have an active, functioning webcam for training and meetings.
  • A second monitor/screen is required.

The Details

  • The pay rate once you reach production is $17 per hour
  • This is a Full-Time position, part time hours are not available
  • Training is paid at $15.25 an hour
  • Benefit eligible after 60 days (Medical, Vision, Dental and 401k)
  • This is a fully remote position, 100% work from home

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • On-the-job training
  • Paid time off
  • Referral program
  • Vision insurance
  • Work from home

Experience level:

  • 1 year

Shift:

  • 8 hour shift

Work setting:

  • Remote

Work Location: Remote

Apply