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Part Time Virtual Customer Service Representative Jobs in California

CSR / Customer Service Rep

Pacifica, CA ยท On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

CSR / Customer Service Rep

Pacifica, CA ยท On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Customer Service Rep

Pleasanton, CA ยท On-site

$24 - $32/hr

Customer Service Rep Customer Service Rep - Pleasanton (Part-time) Lifetime Activities is looking for a part-time customer service representative for it's location at the Pleasanton Tennis ...

Customer Service Representative

Bakersfield, CA

$16.50 - $22.50/hr

Store 2701270: 5634 Stine Rd, Bakersfield, California 93313 Shift Availability Overnights (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to ...

Store 2704596: 25491 Alicia parkway, Laguna Hills, California 92653 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you ...

Store 2709471: 12625 Frederick St, Moreno Valley, California 92553 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you ...

Store 2709449: 2750 Via De La Valle, San Diego, California 92014 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to ...

Customer Service Representative

Corona, CA ยท On-site

$16.50 - $22.50/hr

Store 2706064: 8590 Cajalco Rd., Corona, California 92881 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want you to join ...

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Showing results 1-20

Part Time Virtual Customer Service Representative information

What is the difference between Part Time Virtual Customer Service Representative vs Part Time Remote Customer Support Specialist?

AspectPart Time Virtual Customer Service RepresentativePart Time Remote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experience preferredHigh school diploma or equivalent; customer support experience often required
Work EnvironmentHome-based, virtual setting with computer and internet accessHome-based, virtual environment with similar tools and setup
Employer & Industry UsageCommon in retail, telecom, and service industriesUsed in tech, e-commerce, and service sectors
Search & Comparison IntentPeople comparing virtual customer service roles for part-time workIndividuals seeking remote customer support jobs with similar duties

Both roles involve providing customer assistance remotely, often requiring similar skills and credentials. The main difference lies in the job title used by employers and industry preferences. They are often interchangeable in job searches for part-time virtual customer support roles.

What are the most commonly searched types of Virtual Customer Service Representative jobs in California? The most popular types of Virtual Customer Service Representative jobs in California are:
What cities in California are hiring for Part Time Virtual Customer Service Representative jobs? Cities in California with the most Part Time Virtual Customer Service Representative job openings:

Virtual Customer Service Representative

Military, Veterans and Diverse Job Seekers

San Diego, CA โ€ข Remote

$17/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago


Job description

What you will do

  • Responding to calls from customers who have questions regarding their benefits package which may include: 401K, Health Insurance, Pension, or Payroll related inquiries.
  • Assisting with website or application related issues in regards to accessing their benefits.
  • Answering questions regarding products or services the customer may have.
  • Assisting the customer with enrolling in their benefits plan through their employer.
  • ocumenting customer interactions in the client system thoroughly, using proper spelling, grammar, and punctuation.
  • Transferring data from documents into the client's system.
  • Processing transactions such as health enrollments, tax and direct deposit information updates, 401K withdrawals or contributions, and retirement elections.
  • Conducting independent research, utilizing tools and resources you are provided, to determine the best resolution to a customer's case. The ability to work on cases independently, while supporting your team as a whole, is important.

To qualify

  • You must have a high school diploma or equivalent.
  • At least 1 year of call center experience OR 2 years of customer service experience
  • Must have strong computer navigation and organizational skills.
  • e will pay you to complete online training, but you must commit to attending 100%, no missed time
  • Be able to complete and pass a background check

TECHNICAL REQUIREMENTS

  • Desktop or laptop (Tablets, Winbooks, Smart devices, Windows Mini PCs, Chromebook and Android systems are NOT compatible)
  • Operation system: Windows 10
  • Mac Computers are not compatible.
  • Processor speed: i4 or greater processor (Ryzen Series 4 or greater is also compatible)
  • RAM: 8GB or better
  • Hard Drive: 256 SSD or better
  • All peripherals must be wired
  • Must have reliable high-speed internet
  • 20MB download minimum
  • 10MB upload minimum
  • SL, Cable, Fiber ONLY - (no Wi-Fi or satellite-based service) and no VPN services
  • For this position, a wired USB headset with built-in microphone and noise cancellation is required. Plantronics 3310 and 3320 (Available from Amazon, Tiger Direct, Office Depot, Plantronics.com, CDW, Walmart) are both permitted options (must be one of these).
  • We do require that you have an active, functioning webcam for training and meetings.
  • A second monitor/screen is required.

The Details

  • The pay rate once you reach production is $17 per hour
  • This is a Full-Time position, part time hours are not available
  • Training is paid at $15.25 an hour
  • Benefit eligible after 60 days (Medical, Vision, Dental and 401k)
  • This is a fully remote position, 100% work from home

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • On-the-job training
  • Paid time off
  • Referral program
  • Vision insurance
  • Work from home

Experience level:

  • 1 year

Shift:

  • 8 hour shift

Work setting:

  • Remote

Work Location: Remote