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Mobile Virtual Customer Service Representative Jobs in California

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Don's Mobile Glass has stores throughout the Central Valley including Modesto, Manteca, Turlock and Merced with our corporate office and warehouse located in Modesto. The CSR must be able to provide ...

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service ... mobile-friendly application. We look forward to meeting you!Location: 94044 Job Posted by ...

Customer Service Representative LIRON Inc. is hiring a part-time Customer Service Representative in ... Fill out our initial 3-minute, mobile-friendly application today! Must have the ability to pass a ...

Customer Service Representative (CSR)

Fresno, CA · On-site

$16 - $21.50/hr

... mobile app. * Collaborate with other departments, including sales, operations, and technical teams ... Prior experience as a Customer Service Representative or in a similar role, with a proven track ...

Customer Service Representative (CSR)

Fresno, CA · On-site

$16 - $21.50/hr

... mobile app. * Collaborate with other departments, including sales, operations, and technical teams ... Prior experience as a Customer Service Representative or in a similar role, with a proven track ...

Customer Service Representative Overview:Pay: Competitive pay of $17-$20/hourSchedule: Part-time, ... Fill out our initial 3-minute, mobile-friendly application today!Must have the ability to pass a ...

Customer Service Representative

Fresno, CA · On-site

$16 - $21.50/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers ... Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ...

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Mobile Virtual Customer Service Representative information

What is the difference between Mobile Virtual Customer Service Representative vs Customer Support Specialist?

AspectMobile Virtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentRemote, working via mobile devices or internetRemote or on-site, depending on company
Industry UsageTelecommunications, mobile service providersVarious industries including tech, retail, and services
Common Search IntentJob roles, requirements, remote work

The Mobile Virtual Customer Service Representative primarily works remotely for mobile service providers, focusing on customer support via mobile devices. Customer Support Specialists work across various industries and may work remotely or on-site. Both roles require similar credentials but differ mainly in industry focus and work environment.

What are the most commonly searched types of Virtual Customer Service Representative jobs in California?

The most popular types of Virtual Customer Service Representative jobs in California are:

What cities in California are hiring for Mobile Virtual Customer Service Representative jobs?

Cities in California with the most Mobile Virtual Customer Service Representative job openings:

Virtual Customer Service Representative

Military, Veterans and Diverse Job Seekers

San Diego, CA • Remote

$17/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago


Job description

What you will do

  • Responding to calls from customers who have questions regarding their benefits package which may include: 401K, Health Insurance, Pension, or Payroll related inquiries.
  • Assisting with website or application related issues in regards to accessing their benefits.
  • Answering questions regarding products or services the customer may have.
  • Assisting the customer with enrolling in their benefits plan through their employer.
  • ocumenting customer interactions in the client system thoroughly, using proper spelling, grammar, and punctuation.
  • Transferring data from documents into the client's system.
  • Processing transactions such as health enrollments, tax and direct deposit information updates, 401K withdrawals or contributions, and retirement elections.
  • Conducting independent research, utilizing tools and resources you are provided, to determine the best resolution to a customer's case. The ability to work on cases independently, while supporting your team as a whole, is important.

To qualify

  • You must have a high school diploma or equivalent.
  • At least 1 year of call center experience OR 2 years of customer service experience
  • Must have strong computer navigation and organizational skills.
  • e will pay you to complete online training, but you must commit to attending 100%, no missed time
  • Be able to complete and pass a background check

TECHNICAL REQUIREMENTS

  • Desktop or laptop (Tablets, Winbooks, Smart devices, Windows Mini PCs, Chromebook and Android systems are NOT compatible)
  • Operation system: Windows 10
  • Mac Computers are not compatible.
  • Processor speed: i4 or greater processor (Ryzen Series 4 or greater is also compatible)
  • RAM: 8GB or better
  • Hard Drive: 256 SSD or better
  • All peripherals must be wired
  • Must have reliable high-speed internet
  • 20MB download minimum
  • 10MB upload minimum
  • SL, Cable, Fiber ONLY - (no Wi-Fi or satellite-based service) and no VPN services
  • For this position, a wired USB headset with built-in microphone and noise cancellation is required. Plantronics 3310 and 3320 (Available from Amazon, Tiger Direct, Office Depot, Plantronics.com, CDW, Walmart) are both permitted options (must be one of these).
  • We do require that you have an active, functioning webcam for training and meetings.
  • A second monitor/screen is required.

The Details

  • The pay rate once you reach production is $17 per hour
  • This is a Full-Time position, part time hours are not available
  • Training is paid at $15.25 an hour
  • Benefit eligible after 60 days (Medical, Vision, Dental and 401k)
  • This is a fully remote position, 100% work from home

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • On-the-job training
  • Paid time off
  • Referral program
  • Vision insurance
  • Work from home

Experience level:

  • 1 year

Shift:

  • 8 hour shift

Work setting:

  • Remote

Work Location: Remote