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On Call Customer Service Representative Jobs (NOW HIRING)

Customer Service Rep.

Helotes, TX · On-site

$18 - $20/hr

Customer Service Representative (CSR) - Anchor Plumbing Services Full-Time | Monday-Friday Anchor ... or on-call weekends Why Join Us? • Supportive team environment • Growth and training ...

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On Call Customer Service Representative information

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How much do on call customer service representative jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for on call customer service representative in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

On Call Customer Service Representatives typically do not earn $4,000 weekly without specialized experience or high-volume roles. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain freelance and entrepreneurial roles, but these usually require significant skills, experience, or a strong client base. Most jobs paying this amount consistently without a degree are rare and often involve commission or performance-based pay structures.

How much does Amazon remote customer service pay?

Amazon remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work flexible hours, with some positions offering additional benefits or bonuses.

What are the key skills and qualifications needed to thrive as an On Call Customer Service Representative, and why are they important?

To thrive as an On Call Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Patience, adaptability, and a calm demeanor under pressure help you stand out in handling unpredictable customer interactions. These skills ensure that customer concerns are resolved efficiently and professionally, maintaining satisfaction and company reputation even during off-hours.

How can I make $2000 a week working from home?

On Call Customer Service Representatives can potentially earn $2000 a week by working full-time hours, often requiring strong communication skills, experience, and sometimes specialized knowledge. Increasing earnings may involve taking on multiple shifts, working for high-paying companies, or gaining certifications that qualify for higher-paying roles. However, earning this amount consistently depends on the employer, workload, and individual performance.

What are On Call Customer Service Representatives?

On Call Customer Service Representatives are professionals who provide customer support services on an as-needed basis, rather than working fixed regular hours. They are often contacted to fill in shifts, handle high call volumes, or respond to urgent customer service needs outside of standard operating hours. Their responsibilities typically include answering customer inquiries, resolving issues, and ensuring customer satisfaction via phone, email, or chat. Flexibility and strong communication skills are important for this role, as work hours and tasks can vary considerably. This position is common in industries that require 24/7 support or experience fluctuating demand.

What is the difference between On Call Customer Service Representative vs Customer Service Associate?

AspectOn Call Customer Service RepresentativeCustomer Service Associate
Work EnvironmentPrimarily remote or on-call, handling customer inquiries via phone or onlineTypically in-office or retail settings, assisting customers face-to-face or over the phone
ResponsibilitiesResponding to customer issues as they arise, often on an as-needed basisProviding ongoing customer support, processing transactions, and assisting with product or service inquiries
CredentialsHigh school diploma; communication skills; sometimes technical knowledgeHigh school diploma; communication skills; customer service experience

While both roles involve assisting customers, On Call Customer Service Representatives primarily respond to customer needs as they occur, often remotely and on an as-needed basis. Customer Service Associates typically provide ongoing support in a more consistent, in-person or call center environment. The roles share similar credentials but differ mainly in work setting and scheduling.

Does Amazon really pay you to work from home?

Amazon offers remote customer service representative positions that typically pay an hourly wage and provide training. Employees work from home using company-provided equipment and must meet performance and schedule requirements. Compensation and benefits vary by role and location.

What are some common challenges faced by On Call Customer Service Representatives, and how can they be managed?

On Call Customer Service Representatives often face the challenge of unpredictable work hours and the need to quickly adapt to different types of customer inquiries. Balancing the demands of being available on short notice with maintaining a healthy work-life balance can be difficult. To manage these challenges, it’s helpful to establish clear communication with supervisors about availability, stay organized with scheduling tools, and maintain a strong understanding of company policies and procedures to respond efficiently to customer concerns. Building a support network with team members can also provide assistance during busy periods or complex situations.
What cities are hiring for On Call Customer Service Representative jobs? Cities with the most On Call Customer Service Representative job openings:
What are the most commonly searched types of Customer Service Representative jobs? The most popular types of Customer Service Representative jobs are:
On Call Customer Service Representative

On Call Customer Service Representative

SBM Management Services LP

Bowling Green, OH • On-site

$16 - $17/hr

Part-time

Re-posted 11 days ago


SBM Management Services rating

5.6

Company rating: 5.6 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

171st of 216 rated facilities management


Job description

Title:
On Call Customer Service Representative
Job Description:
Job Overview
The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.
Roles & Responsibilities
To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
  • Perform janitorial duties
  • Perform all duties listed on the daily schedule
  • Operate motorized cleaning equipment
  • Maintain daily upkeep of assigned area
  • Report incidents and hazardous conditions to supervisor
  • Comply with safety rules, policies, and procedures
  • Perform work assignments in a team with other employees
  • Perform repetitive tasks
  • Maintain clean work area
  • Follow all protocols, company procedures, policies, and rules
  • Take direction and respond to supervision
  • Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
  • Fill in during staff shortage
  • Support shift lead in completing punch-list items
  • Use proper personal protective equipment
  • Present a professional appearance and conduct
  • Understand customer service and satisfaction
  • Understand reporting systems, and of the environment

Qualification
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/ or Experience: No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.
Certificates, Licenses, Registrations: May be required to have a valid driver's license. Completed all safety and task training certification. May be required to be forklift certified.
Knowledge, Skills, and Abilities:
Bilingual a plus
Ability to read and interpret instructions, procedures, manuals, and other documents
Strong verbal and written communication skills.
Knowledge of cleaning methods and equipment and willing to share with team.
Knowledge of the upkeep and care of the cleaning equipment.
Knowledge of cleaning compounds and chemicals, and their safe, efficient use.
Supervisory Responsibilities
This position has no supervisory responsibilities.
  • Physical Demands & Work Environment
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Compensation and Shift:
On call: Monday - Friday: 6:30 AM - 3:00 PM.
$16.00-$17.00 per hour
Benefits:
SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:
www.sbmmanagement.com/careers Careers - SBM
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

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