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On Call Customer Service Representative Jobs (NOW HIRING)

Dog House

Customer Service Representative

Brunswick, ME

$16.25 - $22.25/hr

Full-time Customer Service Representative Are you outgoing? Do you love helping people? Do you ... Be in the on-call rotation for after-hours calls Helpful Experience To Have: * Working in a call ...

Sila Services

Customer Service Representative

Portland, CT · On-site

$18 - $26/hr

Customer Service Representative Absolute Air Services is Portland, CT's expert heating and cooling ... Hourly rate depending on experience + on call pay. * Benefits: See below * Potential for monthly ...

Sila Services

Customer Service Representative

Portland, CT · On-site

$18 - $25/hr

Customer Service Representative Absolute Air Services is Portland, CT's expert heating and cooling ... Hourly rate depending on experience + on call pay. * Benefits: See below * Potential for monthly ...

Sila Services

Customer Service Representative

Portland, CT · On-site

$18 - $25/hr

Customer Service Representative Absolute Air Services is Portland, CT's expert heating and cooling ... Hourly rate depending on experience + on call pay. * Benefits: See below * Potential for monthly ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

... on-call . You also enjoy an industry-competitive wage of $18 - $25/hr and amazing benefits ... A DAY IN THE LIFE OF A CSR / Customer Service Rep Your primary goal is to ensure ultimate ...

PRIME PLUMBING INC

Customer Service Rep

Umatilla, FL · On-site

$15 - $18/hr

Customer Service Rep (CSR) Salary From $15-$18/hr Job Type Full-time A Local Plumbing Establishment ... Possibly On call (at times) Supplemental pay types: * Bonus pay Work Location: One location ...

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On Call Customer Service Representative information

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How much do on call customer service representative jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for on call customer service representative in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

On Call Customer Service Representatives typically do not earn $4,000 weekly without specialized experience or high-volume roles. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain freelance and entrepreneurial roles, but these usually require significant skills, experience, or a strong client base. Most jobs paying this amount consistently without a degree are rare and often involve commission or performance-based pay structures.

How much does Amazon remote customer service pay?

Amazon remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work flexible hours, with some positions offering additional benefits or bonuses.

What are the key skills and qualifications needed to thrive as an On Call Customer Service Representative, and why are they important?

To thrive as an On Call Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Patience, adaptability, and a calm demeanor under pressure help you stand out in handling unpredictable customer interactions. These skills ensure that customer concerns are resolved efficiently and professionally, maintaining satisfaction and company reputation even during off-hours.

How can I make $2000 a week working from home?

On Call Customer Service Representatives can potentially earn $2000 a week by working full-time hours, often requiring strong communication skills, experience, and sometimes specialized knowledge. Increasing earnings may involve taking on multiple shifts, working for high-paying companies, or gaining certifications that qualify for higher-paying roles. However, earning this amount consistently depends on the employer, workload, and individual performance.

What are On Call Customer Service Representatives?

On Call Customer Service Representatives are professionals who provide customer support services on an as-needed basis, rather than working fixed regular hours. They are often contacted to fill in shifts, handle high call volumes, or respond to urgent customer service needs outside of standard operating hours. Their responsibilities typically include answering customer inquiries, resolving issues, and ensuring customer satisfaction via phone, email, or chat. Flexibility and strong communication skills are important for this role, as work hours and tasks can vary considerably. This position is common in industries that require 24/7 support or experience fluctuating demand.

What is the difference between On Call Customer Service Representative vs Customer Service Associate?

AspectOn Call Customer Service RepresentativeCustomer Service Associate
Work EnvironmentPrimarily remote or on-call, handling customer inquiries via phone or onlineTypically in-office or retail settings, assisting customers face-to-face or over the phone
ResponsibilitiesResponding to customer issues as they arise, often on an as-needed basisProviding ongoing customer support, processing transactions, and assisting with product or service inquiries
CredentialsHigh school diploma; communication skills; sometimes technical knowledgeHigh school diploma; communication skills; customer service experience

While both roles involve assisting customers, On Call Customer Service Representatives primarily respond to customer needs as they occur, often remotely and on an as-needed basis. Customer Service Associates typically provide ongoing support in a more consistent, in-person or call center environment. The roles share similar credentials but differ mainly in work setting and scheduling.

Does Amazon really pay you to work from home?

Amazon offers remote customer service representative positions that typically pay an hourly wage and provide training. Employees work from home using company-provided equipment and must meet performance and schedule requirements. Compensation and benefits vary by role and location.

What are some common challenges faced by On Call Customer Service Representatives, and how can they be managed?

On Call Customer Service Representatives often face the challenge of unpredictable work hours and the need to quickly adapt to different types of customer inquiries. Balancing the demands of being available on short notice with maintaining a healthy work-life balance can be difficult. To manage these challenges, it’s helpful to establish clear communication with supervisors about availability, stay organized with scheduling tools, and maintain a strong understanding of company policies and procedures to respond efficiently to customer concerns. Building a support network with team members can also provide assistance during busy periods or complex situations.
What cities are hiring for On Call Customer Service Representative jobs? Cities with the most On Call Customer Service Representative job openings:
What are the most commonly searched types of Customer Service Representative jobs? The most popular types of Customer Service Representative jobs are:
On Call Customer Service Representative jobs near you

Customer Service Representative - ON CALL

Heitech Services

Charlotte, NC

$15.25 - $19.50/hr

Full-time, Part-time

Posted 13 days ago

Job description

As an ON-CALL Customer Service Representative (Biometrics (Fingerprinting) Technician), you will be responsible for supporting the mission of a government program located in your state. This position works as a part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations.

This is not a regular Full Time or regular Part-Time position; it is a Casual On-Call position.  

  • ON-CALL employees are expected to be available all five days, Monday through Friday from the hours of 7:45 am to 4:15 pm for substitute coverage as needed at the site.
  • All efforts are made to notify On-Call personnel in advance of the site on-call needs, however, occasionally employees are notified the night before or the day of need. Interested candidates must meet this availability.
  • In this position, hours are not guaranteed, and employees are on an “as needed” basis so a steady income stream cannot be guaranteed.  
  • The On-Call position is a perfect fit for candidates with flexibility, seeking supplemental income, and for those who still want to be active in a work environment without a committed schedule.

Primary Responsibilities:

  • Complete biometrics registration (fingerprints, photographs, signatures) for applicants seeking legal immigration to the United States.
  • Verify all who enter the ASC are approved applicants and visitors while ensuring they adhere to all facility processes and procedures to maintain operational efficiency.
  • Provide front-line customer service as representatives of HeiTech Services, our partner Amentum and on behalf of the United States Government.
  • This position must be able to work with the public, display a cheerful and inviting demeanor, manage the applicants with sensitivity and courtesy, and ensure the applicant is treated with respect as a customer of the USCIS ASC.

Requirements

 Skills and Abilities Required:

  • Must be able to obtain and maintain a government-issued suitability clearance.
  • Must be able to speak and write in English.
  • Ability to stand upright on one’s feet for scheduled shift duration, excluding meals and breaks
  • Ability to hold and grasp applicants’ hands to obtain quality fingerprints 
  • Ability to work in a high-paced environment with the public
  • Ability to type and use basic computer skills
  • Successful completion of the biometrics training and certification within 60 days

Minimum Education and Experience Required:

  • High School Diploma or equivalent
  • Demonstrated experience in customer service

Desired Skills:

  • Ability to speak a foreign language

Must be US Citizen and able to obtain a government clearance.

HeiTech Services is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, or any other protected status under applicable law.

If you require a reasonable accommodation during the application process, please contact us at HR@HeiTechServices.com.

HeiTech Services may utilize technology-assisted tools, including artificial intelligence, to support the review of application materials. These tools are used to enhance efficiency; however, all hiring decisions are made by human reviewers in accordance with federal hiring guidelines.

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