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On Call Missing Children Jobs (NOW HIRING)

ncmec

$15 - $18.75/hr

Provide notifications to on-call case managers, FBI, and other agencies after hours, on critical missing children cases. * Take recovery reports of missing children and forward them to the ...

ncmec

Make sound judgment calls that will aid in the location, recovery, and reunification of missing or abducted children. * Assume on-call duties on a rotating basis to assist law enforcement and NCMEC ...

ncmec

National Center for Missing & Exploited Children Position Description Title: Digital Media Producer ... Ability to work weekends as needed, as well as being on call, certain days, "24/7." Reports to:

ncmec

... On-call availability and after-hour and weekend response for this position is required. This ... Work with Case Managers to ensure that missing children identified as victims of child sex ...

ncmec

... On-call availability and after-hour and weekend response for this position is required ... Work with Case Managers to ensure that missing children identified as victims of child sex ...

ncmec

... On-call availability and after-hour and weekend response for this position is required ... Work with Case Managers to ensure that missing children identified as victims of child sex ...

ncmec

... Missing Children Division, and Exploited Children Division, to maximize the information flow ... Occasional travel and public speaking engagements required. On-call availability required.

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How much do on call missing children jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for on call missing children in the United States is $21.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between On Call Missing Children vs Missing Persons Investigator?

AspectOn Call Missing ChildrenMissing Persons Investigator
Required CredentialsTypically high school diploma, specialized training in child safety and crisis responseLaw enforcement or investigative certifications, criminal justice background
Work EnvironmentEmergency response, child advocacy centers, community outreachLaw enforcement agencies, investigative offices, fieldwork
Employer & IndustryChild protection agencies, non-profits, government programsPolice departments, federal agencies, private investigation firms

On Call Missing Children roles focus on immediate response and child safety during emergencies, often within community or nonprofit settings. Missing Persons Investigators work within law enforcement to conduct detailed investigations into disappearances. While both roles involve search and rescue, On Call Missing Children emphasizes rapid response and child advocacy, whereas Missing Persons Investigators focus on investigation and evidence collection.

What challenges can I expect when working as an On Call Missing Children Specialist, and how should I prepare for them?

As an On Call Missing Children Specialist, you may face emotionally intense situations, irregular work hours, and the need to respond quickly to urgent cases. It's common to collaborate closely with law enforcement, social workers, and families, requiring strong communication and crisis management skills. Preparing for the role involves developing resilience, staying organized, and being ready to handle sensitive information with discretion. Regular debriefings and support from your team can help manage stress and maintain effectiveness in the field.

What are On Call Missing Children professionals?

On Call Missing Children professionals are individuals who work with organizations, law enforcement, or support services to respond quickly when a child goes missing. They are available outside of standard working hours and may be contacted at any time to assist in search efforts, provide support to families, and coordinate with relevant agencies. Their responsibilities often include gathering information, helping with communication between parties, and sometimes participating directly in search and rescue operations. These roles require sensitivity, strong communication skills, and the ability to work under stressful conditions.

What are the key skills and qualifications needed to thrive as an On-Call Missing Children Caseworker, and why are they important?

To thrive as an On-Call Missing Children Caseworker, you typically need a background in social work, criminal justice, or a related field, often supported by relevant certifications or licensure. Familiarity with case management software, investigative databases, and crisis response protocols is essential. Excellent communication, empathy, and problem-solving skills are vital for interacting with families, law enforcement, and community partners under stressful circumstances. These skills ensure effective coordination, rapid response, and compassionate support for affected children and families during critical incidents.

How much do NCMEC analysts make?

NCMEC analysts typically earn between $40,000 and $70,000 annually, depending on experience and location. They often require strong communication skills and familiarity with case management tools, working in a team environment to support missing children cases.

What is the highest paying job that works with children?

Among jobs working with children, pediatric surgeons and specialized medical professionals tend to have the highest salaries, often exceeding six figures annually. These roles require advanced medical degrees, certifications, and often involve working in hospitals or specialized clinics. Other high-paying positions include child psychologists and pediatric anesthesiologists, who also require extensive training and licensure.

What agency finds the most missing children?

The National Center for Missing & Exploited Children (NCMEC) is the primary agency responsible for locating missing children in the United States. Law enforcement agencies, including local police and FBI, also play key roles in investigations and recovery efforts. On-call missing children specialists often collaborate with these agencies to assist in recovery efforts.

Whose job is it to find missing children?

The job of finding missing children is typically performed by law enforcement agencies, such as police and sheriff's departments, often in collaboration with specialized child recovery units and organizations like the National Center for Missing & Exploited Children. These professionals use investigative skills, databases, and community resources to locate and recover missing children promptly.
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What cities are hiring for On Call Missing Children jobs? Cities with the most On Call Missing Children job openings:
What are the most commonly searched types of Missing Children jobs? The most popular types of Missing Children jobs are:
What states have the most On Call Missing Children jobs? States with the most job openings for On Call Missing Children jobs include:
What job categories do people searching On Call Missing Children jobs look for? The top searched job categories for On Call Missing Children jobs are:
On Call Missing Children jobs near you
Infographic showing various On Call Missing Children job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,197 per year, or $21.7 per hour.
Call Center Specialist

Call Center Specialist

National Center for Missing & Exploited Children

Lake Park, FL • On-site

$16.75 - $21/hr

Full-time

Posted 7 days ago

Job description

National Center for Missing & Exploited Children
Position Description
TITLE: Call Center Specialist
LOCATION: Alexandria, Virginia or Lake Park, Florida
FLSA: Non-Exempt
DIVISION: Missing Children Division (MCD)
DEPARTMENT: Call Center
TRAVEL REQUIREMENT:
None
HOURS and SCHEDULE:
This position is funded until June 1, 2028
24/7 Call Center operation; must be available to work a swing shift of (9 AM - 5 PM, 10:00 AM - 6:00 PM or 12:00 PM - 8:00 PM). Employees must be able to work flexible, rotating shifts including weekends and holidays based on organizational and operational needs. Training is generally conducted during traditional first shift/business hours and takes approximately one month. This position is funded for a period of two years. The continuation of this position is contingent on the availability of additional funding and satisfactory performance. In the event that the funding for this position is reduced or ceases after the initial term, the position may be terminated. Efforts will be made to explore alternative funding sources, but continuation is not guaranteed.
REPORTS TO:
Works under the general supervision of the Manager, Call Center.
SUPERVISION EXERCISED:
None
RESPONSIBILITY FOR PUBLIC CONTACT:
Daily contact requiring courtesy, discretion, and sound judgment.
LICENSING AND CERTIFICATION:
Must be eligible to apply for NCIC certification which requires either U.S. citizenship or having been a lawful resident of the U.S. for the past 10 consecutive years. Must obtain NCIC certification within three (3) months of hire and maintain certification including completion of all required training. NCIC certification requires background screening, to include fingerprinting, criminal history check, and professional references.
GENERAL DESCRIPTION:
Call Center Specialist is responsible for answering calls to the national 800 missing and exploited children hotline and accurately and expeditiously extracting and entering pertinent information while making sound judgment calls that will aid in the location, recovery, and reunification of missing children. Position is also responsible for responding to any disaster-related calls or inquiries that come through the national 800 number, through the NECLC hotline number or the Unaccompanied Minors Registry. This position is funded for a set duration and the contract will end on June 1st, 2028.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • This position requires the ability to access and use NCIC/Nlets data after successfully completing NCIC certification.
  • Respond to calls to the national 800 missing and exploited children hotline.
  • Intake accurate detailed reports on sightings and leads, on missing children including child exploitation and child pornography. Utilize available information to determine missing children case types.
  • Serve as a referral source to callers to include law enforcement, state clearinghouses, NPOs, and other resource organizations.
  • Determine appropriate publications for callers requesting mailed materials and enter orders into database.
  • Respond appropriately to missing and/or exploited children leads and information received via NCIC, news reports, online communication, Locater posters, TDD, AMBER Alerts, and/or messages by conducting callbacks to reporting parties and law enforcement agencies.
  • Enter CyberTipline Reports online of cases of child exploitation and child pornography.
  • Field calls to appropriate NCMEC personnel.
  • Direct caller to resources available on NCMEC's website.
  • Provide notifications to on-call case managers, FBI, and other agencies after hours, on critical missing children cases.
  • Take recovery reports of missing children and forward them to the appropriate case manager.
  • Maintain readiness for disaster-related requests that come through the NECLC that includes understanding how to best manage the various requests that come in as well as the various stakeholders involved. Complete necessary disaster reporting forms when required.
  • Complete all disaster-related training and updates, as required.
  • Participate in periodic NECLC drills.
  • Promote and exhibit loyalty to the National Center for Missing and Exploited Children and the cause of protecting children worldwide
  • Promote a professional image
  • Communicate with co-workers, management, Law Enforcement officials, and others in a courteous and professional manner.
  • Conform with and abide by all regulations, policies, work procedures, and instructions.
  • Respond promptly when returning telephone calls and replying to correspondence.

EDUCATION AND EXPERIENCE:
  • Associate's Degree in Human Services, Criminal Justice, or related field; or equivalent degree and/or work experience combination.
  • Bachelor's degree preferred.

KNOWLEDGE, SKILLS AND ABILITIES:
  • Good verbal, written and telephone communications skills.
  • Must have the ability to work flexible hours and regular weekend shifts.
  • Type minimum 40 wpm, error free.
  • If hired as a bilingual operator, must be fluent in English and foreign language.
  • Knowledge of word processing and database programs and applications.
  • Basic familiarity of the World Wide Web and Internet applications.
  • Strong verbal and written communication skills.
  • Excellent organizational and interpersonal skills.
  • Ability to prioritize multiple tasks.
  • Demonstrated word processing, spreadsheet and database software proficiency.
  • Adaptability, flexibility and ability to work as part of a team or in an individual capacity.
  • Ability to handle and maintain the integrity and confidentiality of highly sensitive material and information.

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